Hilton Car Supermarket Reviews

Name: Hilton Car Supermarket
Address: Auckland Park, Bletchley, Milton Keynes, Auckland Park, Bletchley, Milton Keynes, Buckinghamshire
Rating: 4.87

4.9 Rating 3,035 Reviews

97 %

of reviewers recommend Hilton Car Supermarket

Company Reviews

Metrics

Info

4.9

Based on 3,035 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

Visit Website

Phone:

1908 888800

Email:

simron@hiltoncarsupermarket.co.uk

Location:

Auckland Park, Bletchley, Milton Keynes,
Auckland Park, Bletchley, Milton Keynes
Buckinghamshire
MK1 1BU

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“I was sold a car that had many faults that was not listed. I had to bring my car back 4 times in a space of three weeks to get repaired.”

Helpful Report

(Hilton Car Supermarket) -

Thank you very much for taking the time to share your feedback about your recent experience at Hilton Car Supermarket. We truly appreciate your honest input and are sorry to hear that you encountered several faults with the car you purchased that were not listed. We sincerely apologize for any inconvenience this has caused you and the inconvenience of having to bring your car back for repairs on multiple occasions within such a short period. This is not the level of service we strive to provide, and we understand the frustration it must have caused. To better understand the situation and make improvements, we would like to extend our invitation for you to discuss the matter further. We would be grateful if you could share more specific details about the issues you faced and any suggestions for how we can enhance our processes via email at support@hiltoncarsupermarket.co.uk. Our ultimate goal is to ensure our customers have a positive experience with us, and we value your insights in helping us achieve this. Once again, we appreciate your feedback and apologize for any inconvenience caused. We look forward to hearing from you and working towards a resolution.

“Bought a Ford from Hilton car Supermarket and By far i can say this is the best car i ever had. This Car has great performance thn others.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your excellent 5-star rating of Hilton Car Supermarket, Lisa! We greatly appreciate your kind feedback and are thrilled to hear that you had such a positive experience with us. We are delighted that you found the car-buying process at Hilton Car Supermarket to be exceptional. It warms our hearts to know that you consider your Ford purchase to be the best car you've ever had. We take immense pride in offering vehicles with superior performance, and we are thrilled that it exceed your expectations. Once again, thank you for your glowing review and for choosing Hilton Car Supermarket.

“I Bought Skoda because of it's internal Space. The fuel consumption is excellent”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your 5-star rating of Hilton Car Supermarket, Stacey! We're thrilled to hear that your experience at our dealership was exceptional. We strive to provide the best service and ensure all our customers have a smooth car buying experience. It's fantastic to hear that you chose a Skoda from our wide range of vehicles. Thank you once again for taking the time to share your positive review. We truly appreciate your business and hope to assist you with any future automotive needs.

“I'm soo Pleased with service!”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your wonderful 5-star rating of Hilton Car Supermarket, Florence! We truly appreciate your support and taking the time to share your experience with us. Your kind words mean a lot to us and serve as great motivation for our team. We're thrilled to hear that our service met your expectations and provided you with a delightful car-buying experience. We are committed to continuously providing exceptional service and ensuring that all our customers leave satisfied. Once again, thank you for choosing Hilton Car Supermarket, and we look forward to serving you again in the future.

“They were soo Great and they explained all procedure and details about car thoroughly.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your amazing 5-star rating of Hilton Car Supermarket, William! We are thrilled to hear that you had a great experience with us. We appreciate your kind words about our team's excellent customer service and their dedication to ensuring that you fully understand the entire car buying process. Our goal is to make every customer feel confident and informed about their purchase. Thank you once again for choosing Hilton Car Supermarket. We hope to have the opportunity to serve you again in the future!

“Friendly efficient service”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to leave us a 5-star rating for Hilton Car Supermarket, Santiago! We greatly appreciate your kind words and support. It's always a pleasure to provide friendly efficient service to our valued customers like yourself. Your satisfaction is our top priority, and we're thrilled to hear that we were able to meet your expectations. Once again, thank you for choosing Hilton Car Supermarket. We look forward to serving you again in the future!

“They Have really Lovely staff!”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your fantastic 5-star rating of Hilton Car Supermarket, Kerrie! We truly appreciate your kind words and are thrilled to hear that you had a wonderful experience with us. This is such a heartening compliment that genuinely validates our team's dedication and hard work. We strive to provide exceptional service to all our customers, and it is incredibly rewarding to know that our staff's warmth and helpfulness have resonated with you. We value your support and look forward to serving you again in the future.

“Their Skills of dealing people is really great!”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your fantastic 5-star rating and review of Hilton Car Supermarket, Malaika! We are thrilled to hear that you had such a positive experience with us. We greatly appreciate your kind words about our team's skills in dealing with people. Providing excellent customer service is one of our top priorities, and we are glad that it shone through during your visit. Once again, thank you for choosing Hilton Car Supermarket and for taking the time to share your feedback. We truly value your support and hope to have the opportunity to serve you again in the future.

“Their Website is easy to use, everything describe thoroughly. The site has many filter to find your desire car and the description is also good everything written there each and everything about car.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your wonderful 5-star rating, Sharon! We truly appreciate your kind feedback and we're thrilled to hear that you found our website easy to use and the car descriptions thoroughly informative. It's our goal to provide our customers with a seamless browsing experience, making it effortless for you to find your desired car. We take pride in ensuring that every detail about our vehicles is clearly described on our website. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. Thank you once again for choosing Hilton Car Supermarket!

“Noticed a car beginning of a week. Submitted an online query took them several days to get back to me. Should have been my first warning (and looking at reviews this is common practice). Decided I liked a car and a online video was eventually sent 5 days after initially requesting it online. At this point I'd had enough and was ready to walk away (I should have). Spoke to finance man and the next thing they managed to do quickly - suprise suprise - was sorting finance out ££££. Put a deposit down and then changed my mind as I really don't like how the company tewar you as a customer (this is before you buy a car) so was worried about aftercare especially as I'm 300 miles away from the premises. Told them I wished to opt out. Refused to refund my deposit despite distance Selling Rules and motorombudsman website stating they need to. Again no promised call backs. If you must buy from these, do EVERYTHING online or over the phone. Don't visit the showroom until you're ready to pick up the vehicle. Their company policy doesn't overrule UK legislation. "If you’ve placed a deposit on a vehicle at a distance, either online or over the phone, you are entitled to cancel your order within 14 days and receive a full refund of your deposit, regardless of your reasons or any money the retailer has spent." ombudsman website. They've admitted they were wrong in regards distance Selling, however my deposit is yet to be refunded or acknowledged. Happy to take your money, not so happy to give it back!”

Helpful Report

“Initially, I was happy with their service, especially as they damaged the wing mirror before collection and ordered a replacement. But I found there was no spare wheel in the boot and when I called to ask them to get me one they said if there is no spare wheel when it's sold then you don't get one. As they claim that customer satisfaction is their USP, I don't understand this.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to provide us with your feedback on your recent experience at Hilton Car Supermarket, Damian,. We truly appreciate your honesty and willingness to share your thoughts. We understand that you were initially satisfied with our service, especially considering the wing mirror incident and the replacement we ordered. We deeply apologize for any inconvenience caused by the absence of a spare wheel in the boot. It is our sincere desire to ensure customer satisfaction, and we certainly do not intend to fall short of that commitment. Your comments have raised a valid concern, as customer satisfaction is indeed our unique selling point. Your valuable input will immensely help us improve our services and ensure such incidents do not recur in the future. Please do not hesitate to reach out to us with any further suggestions or concerns you may have at support@hiltoncarsupermarket.co.uk. Once again, we are grateful for your feedback, and we look forward to hearing from you soon.

“I am soo Happy with how simple, pleasant and stress free service was that!”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for awarding Hilton Car Supermarket with a fantastic 5-star rating, Jenki! We truly appreciate your kind words and feedback. We are overjoyed to hear that your experience with us was simple, pleasant, and stress-free. Ensuring a hassle-free and enjoyable car-buying process for our customers is one of our top priorities, and your satisfaction means the world to us. Once again, thank you for choosing Hilton Car Supermarket. We are honoured to have served you, and we look forward to being your trusted partner for all your future car needs.

“I Got an Amazing used Car, I saved a lot of money by purchasing that car instead of brand new. That car was good in every way!”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your outstanding 5-star rating of Hilton Car Supermarket, Daniel! We greatly appreciate your feedback and we're thrilled to hear that you had an amazing experience with us! We're delighted that you found an incredible used car and were able to save a significant amount of money by opting for it instead of a brand-new one. At Hilton Car Supermarket, we strive to provide top-notch vehicles that are not only reliable but also offer great value to our customers. Once again, thank you for choosing Hilton Car Supermarket and for sharing your positive experience. We look forward to serving you again!

“Very simple and straightforward.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your incredible 5-star rating of Hilton Car Supermarket, Natalie! We truly appreciate you taking the time to share your experience with us. Your kind words reassure us that our efforts in making the car-buying process effortless and straightforward are paying off. Delivering exceptional service to our valued customers like you is always our top priority. Once again, we are grateful for your support and for choosing Hilton Car Supermarket. We look forward to serving you again!

“Their Service was Fast And reliable they never put you on hold, you are always their first priority.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for awarding Hilton Car Supermarket with a fantastic 5-star rating, Lucile! We truly appreciate your kind words and your support. We are thrilled to hear that you found our service to be fast and reliable. We pride ourselves on providing efficient service without ever putting our customers on hold. It is wonderful to know that we have succeeded in making you feel like our priority. Once again, thank you for choosing Hilton Car Supermarket, and we look forward to serving you again in the future.

“The service was Really Enjoyable”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for giving us a 5-star rating for your experience at Hilton Car Supermarket, Mikhail! We cannot express enough how grateful we are for your kind words. We are thrilled to know that you found our service enjoyable. Your positive feedback serves as a great encouragement to our team, and we will continue to work hard to exceed your expectations in the future. Once again, thank you for choosing Hilton Car Supermarket and for taking the time to share your wonderful experience. We truly appreciate your support.

“Happy With overall Service and Car!”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to give us a 5-star rating, Anne! We genuinely appreciate your feedback and are thrilled to hear that you were happy with our overall service and car. We strive to provide our customers with an exceptional car buying experience, and it's heartening to know that we succeeded in meeting your expectations. Once again, thank you for choosing Hilton Car Supermarket. We look forward to serving you again soon!

“It was a Seamless Experience!”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to give Hilton Car Supermarket a 5-star rating, Kianna! We are thrilled to hear that you had an amazing experience with us. We strive to make every customer's visit seamless and hassle-free, and your feedback confirms that we are on the right track. We appreciate your trust in us and are grateful for your support. Once again, thank you for your kind words and for choosing Hilton Car Supermarket. We look forward to serving you again in the future!

“Really Fast and quick service”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for awarding Hilton Car Supermarket with a fantastic 5-star rating, Anjali! We are thrilled to hear that you had a positive experience with us. We are delighted to know that our service was really fast and quick for you. It is our utmost priority to provide efficient and prompt service to our valued customers like yourself. Once again, thank you for taking the time to share your positive feedback. We look forward to serving you again in the future.

“Hilton car super market has give us a great experience and Great car. Thank you!”

Helpful Report

(Hilton Car Supermarket) -

Thank you for your wonderful 5-star rating of Hilton Car Supermarket, Aizah! We greatly appreciate your kind words and are thrilled to hear that you had a great experience with us. We strive to provide exceptional service and it's fantastic to know that you found our car to be great. Once again, thank you for choosing Hilton Car Supermarket. We look forward to serving you again in the future!

Hilton Car Supermarket is rated 4.9 based on 3,035 reviews