Hilton Car Supermarket Reviews

Name: Hilton Car Supermarket
Address: Auckland Park, Bletchley, Milton Keynes, Auckland Park, Bletchley, Milton Keynes, Buckinghamshire
Rating: 4.89

4.9 Rating 4,559 Reviews

97 %

of reviewers recommend Hilton Car Supermarket

Company Reviews

Metrics

Info

4.9

Based on 4,559 reviews

Customer Service
Communication Channels	Live Chat, Telephone, Email

Visit Website

Phone:

1908 888800

Email:

simron@hiltoncarsupermarket.co.uk

Location:

Auckland Park, Bletchley, Milton Keynes,
Auckland Park, Bletchley, Milton Keynes
Buckinghamshire
MK1 1BU

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“I had scheduled a car purchase meeting. Hasan welcomed me and made me feel at home when I came early. We went for a test drive after I told him the car I liked. I was pleased with the car I had selected. I've been a customer of Hilton Car Supermarket for a few years, and I've always been pleased with the sales staff.”

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“It has been a wonderful experience for us to use Hilton Car Supermarket for the first time. We are quite happy that we were able to pick up our car today.”

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“They didn't put any pressure on me when I was purchasing a car.”

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“We were looking for a car , Vic was so helpful and knew everything we wanted in a car . So thank you Vic . Fantastic young man”

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“Hisham's service at Hilton Car Supermarket is a perfect five stars. Every time I went down to meet him, he was there to welcome me and promptly addressed problems I had. The whole process went smoothly, and I felt that Hisham took care of me.”

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“Hilton Car Supermarket offers excellent service and is highly recommended if you're looking for a car.”

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“Great customer service; Ali's help is greatly appreciated; everyone is kind; Hiton Car Supermarket is one of the best.”

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“Great client service and a straightforward car-buying process”

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“Excellent care and wonderful people 10 out of 10”

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“The whole thing is going well so far; we're simply awaiting on the car to be arrived. Hilton Car Supermarket has always delivered outstanding service to clients.”

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“Always accommodating, amiable, and punctual. Only my highest recommendation will be given to them!”

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“Shambolic communication and poor after-sales service throughout. Despite paying a £99 reservation fee and being upfront about required repairs, we were repeatedly given conflicting information by Vikram, pressured into last-minute collection, and rushed to complete incorrect finance documents. We were allowed to drive away in an untaxed car without being told, then left chasing Hilton and Daniel across more than 10 phone calls while being placed on hold, promised call-backs that never came, and given inaccurate information. The car was clamped by the DVLA, costing us £260, entirely due to the dealership’s failure to tax the vehicle on time. The After-Sales Manager took no responsibility and even hung up the call. A week after submitting a formal complaint, we have still had no contact, despite being told we would receive a call back “within half an hour”. At no point did we feel valued, informed, or supported. Stressful, unprofessional, and completely unacceptable.”

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“Purchasing a car from Hilton Car Supermarket was a wonderful experience.”

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“Sales person was great and the buying process was fine. After sale however is terrible and they ignore your emails. Purchased the car with faults and didn’t get a chance to rectify all the issues within the month warranty. They are un willing to help rectify the issue despite sending details from the ECU including date when the fault was first recorded.”

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“I just had an enjoyable experience of purchasing a car from Hilton Car Supermarket. and I'm really happy with the whole process. The amount of value for the price was great, and the quality of service was excellent from beginning to end.”

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“Fantastic family-owned business.They are always friendly and put a high priority on customer service. 👍 🚗 🚗 🚗 🚗 🚗 5 stars!”

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“Purchasing a car from Hilton Car Supermarket was a wonderful moment.”

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“The entire purchasing process was greatly facilitated by the staff's kindness, willingness to assist in any manner, and cheerful smiles.”

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“Hisham and I have been in contact for a number of years. Because they are so productive and knowledgeable, they take advantage of the chance to go over almost every car.”

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“entire meeting. Excellent overall, satisfied client!”

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Hilton Car Supermarket is rated 4.9 based on 4,559 reviews