Hilton Car Supermarket Reviews

Name: Hilton Car Supermarket
Address: Auckland Park, Bletchley, Milton Keynes, Auckland Park, Bletchley, Milton Keynes, Buckinghamshire
Rating: 4.87

4.9 Rating 3,060 Reviews

97 %

of reviewers recommend Hilton Car Supermarket

Company Reviews

Metrics

Info

4.9

Based on 3,060 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

Visit Website

Phone:

1908 888800

Email:

simron@hiltoncarsupermarket.co.uk

Location:

Auckland Park, Bletchley, Milton Keynes,
Auckland Park, Bletchley, Milton Keynes
Buckinghamshire
MK1 1BU

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“I recently purchased a new BMW from Hilton Car Supermarket. The salesperson was really helpful, especially Mr. Jay, but all of the other people I spoke with were kind and efficient. The procedure was straightforward and explained to us, and it went well all the way to delivery. I would suggest it, and I appreciate your support!”

Helpful Report

Thank you for your wonderful review, Bradley! It is fantastic to hear that you had such a positive experience with our team, especially Mr. Jay. Ensuring a smooth and straightforward process is important to us, and we're glad you felt well-supported throughout. We appreciate your recommendation and look forward to assisting you again in the future. Enjoy your new BMW!

“Great service, friendly salespeople, easy access at any time of day, and going above and beyond to deliver the car to me in less than 2 days. I would certainly return for another car.”

Helpful Report

Thank you for your amazing review, Rebecca! It is delightful to hear that you had such a positive experience with our friendly sales team and that we could deliver your car so quickly. Your satisfaction is our top priority, and we’d love to assist you again in the future. Safe travels, and see you next time!

“We had excellent contact and service from Hilton Car Supermarket Milton Keynes. We are very grateful to Shahzaib and Amir for keeping us updated. I would highly recommend”

Helpful Report

Thank you for your fantastic review, Billy! It is lovely to hear that you had excellent service from Shahzaib and Amir. Keeping our customers updated is a priority for us, and your recommendation means the world. May every drive bring you comfort and happiness!

“Superb experience!”

Helpful Report

Thank you for your fantastic review, Eric! It is wonderful to hear you had a superb experience with us. Your enjoyment is our ultimate goal, and we can't wait to welcome you back!

“The customer service has been fantastic. I have been able to reach Hilton Car supermarket with any questions since I bought the car and everything was fully explained prior to purchasing the car.”

Helpful Report

Thank you so much for your fantastic feedback, Humber! We're glad to hear that our customer service has been so helpful since your purchase and that everything was clearly explained. Your satisfaction is our top priority, and we're here to assist you whenever you need. Enjoy your new car, and we look forward to seeing you again!

“Dealing with this company was fantastic, and we had a great time both purchasing and receiving our new car.”

Helpful Report

Thank you for your fantastic review, Sarah! It is encouraging to hear that you had such a great time both purchasing and receiving your new car. It’s wonderful to know that your experience with us was enjoyable. We appreciate your support and wish you many happy miles ahead in your new car!

“Alex was amazing, very helpful, i couldn't ask for a better experience. I am very pleased with the service.”

Helpful Report

Thank you so much for your amazing review! It is fantastic to hear that Alex provided you with such helpful service and that your experience was so positive. Your satisfaction is our top priority, and we appreciate your kind words. Enjoy your time with us, and we look forward to serving you again in the future!

“Extremely helpful, sincere and caring support from team. Both Hisham and Jay are absolutely knowledgable, heard closely to our needs and suggested properly Would strongly recommend them to anybody searching for their next car.”

Helpful Report

Thank you so much for your amazing review, Coates! Glad to hear that Hisham and Jay provided you with helpful and caring support. It’s wonderful to know that they listened closely to your needs and made suitable suggestions. We truly appreciate your strong recommendation and wishing you many enjoyable journeys ahead!

“Friendly and simple to work with, they clearly put a lot of effort into providing outstanding client service, which they strongly support with each car they sell! Each detail is provided as expected. Excellent! Thank you again.”

Helpful Report

Thank you so much for your wonderful review, Spencer! It is fantastic to hear that you found our team friendly and that we provided you with outstanding service. Your kind words about our attention to detail are greatly appreciated. Wishing you many happy miles ahead!

“Handover went smoothly, and the staff was very thorough and informed. I would highly recommend”

Helpful Report

Thank you so much for your glowing review, Thompson! We’re glad to hear that your handover experience went smoothly and that our staff provided you with thorough and informed assistance. Your recommendation is truly appreciated, and we're looking forward to helping you again in the future. Enjoy your drive!

“Excellent; they were really pleasant and kind.I would be delighted to make future purchases there. 👍👍👍”

Helpful Report

Thank you so much for your kind review, Doherty! It is encouraging to hear that you found our team pleasant and kind. Your intention to make future purchases with us is greatly appreciated, and we can’t wait to assist you again. May every drive bring you comfort and happiness!

“Very straightforward, quick process and speedy payment. I'll use it again and suggest it.”

Helpful Report

Thank you for your fantastic review, Jac! It is delightful to hear that you found the process straightforward and quick, and that the payment was speedy. Your willingness to recommend us means the world to us, and we're looking forward to assisting you again in the future!

“When I was purchasing my first car, Hassan was a huge help. He made me feel valued and welcome, explained everything clearly, and kept asking if I had any questions, which was great since I felt free to ask him whatever I wanted about the car!”

Helpful Report

Thank you for your wonderful review, Roshan! It is delightful to hear that Hassan was such a big help during your car purchasing journey. Making our customers feel valued and welcome is our top priority, and it's fantastic that you felt comfortable asking questions. Wishing you great times and memorable adventures in your first car!

“Alex provided me with extremely important guidance and assistance throughout the process.I'm overjoyed to get my new car.I would recommend hilton car supermarket to everyone!”

Helpful Report

Thank you for your amazing review, Hassan! It is a pleasure to hear that Alex provided you with the guidance and assistance you needed during your car-buying process. Your recommendation means a lot to us, and we’re delighted that you're overjoyed with your new car! Wishing you many wonderful journeys ahead!

“I received a financial strategy and a car quickly.”

Helpful Report

Thank you for your amazing review, Demetrakas! It is delightful to hear that you received a financial strategy and your car quickly. Our team is committed to making the process as efficient and straightforward as possible, and it's great to know that it made a positive impact for you. Wishing you many wonderful adventures in your new vehicle!

“Purchased a car last week with two unsafe car tyres on the back which only realised when getting home. Have made 9 calls to the Hilton, 3 times told someone would call me back and haven’t, this was Monday and Tuesday. The after sales manager is impossible to get hold off, he never answers his phone, mailbox is full and still waiting for a reply from my email with proof of issues since Thursday!! The tyres have been mentioned on numerous MOTs and any inspection done by the garage prior to selling would see they are unsafe and older than the recommended AA lifespan. Now have had to purchase 2 new tyres at an additional cost and still waiting for Hilton to acknowledge their fault and come back to me. No wonder you can buy and drive away the car the same day, but if you then get a problem, service is nowhere to be found!!!”

Helpful Report

We’re sorry to hear about your recent car purchase experience and understand your frustration regarding the unsafe tires and any breakdown in communication. At Hilton Car Supermarket, customer satisfaction is our priority, and we appreciate your feedback. Please share your contact details at hiltonassist@hiltoncarsupermarket.co.uk, and our aftersales team will reach out promptly to assist you. We look forward to making things right.

“We appreciate Hassan at Hilton Car Supermarket for helping us today, taking us for a test drive, and guiding us through the purchase of our new car. Hassan was exceedingly helpful and kind. The process for new customers at Hilton Car Supermarket is incredibly well-organized.”

Helpful Report

Thank you so much for your fantastic review, Faith! It is delightful to hear about your positive experience with Hassan and our organized process. His dedication to helping customers is something we take pride in. Wishing you many enjoyable rides in your new car!

“Overall, it was an enjoyable moment, and we left with a great car.”

Helpful Report

Thank you, Tope, for your wonderful review! We are glad you had an enjoyable experience and are happy with your new car. Your satisfaction is our priority. Wishing you many memorable drives ahead!

“The customer service has been fantastic. They maintained good communication while still be quick and responsive which showed that they valued our time.”

Helpful Report

Thank you so much for your wonderful review, Theresa! It is encouraging to hear that you experienced fantastic customer service and appreciated our team's quick and responsive communication. We truly value our customers' time and strive to make every interaction positive. Wishing you safe and happy travels in your new vehicle!

“Very responsive without being forceful, well informed, listened to our needs in a new car, kept us informed about the car we had selected, and completed documentation quickly and efficiently. Highly recommended to you.”

Helpful Report

Thank you for your wonderful review and recommendation, Abdul! We truly appreciate your kind words about our team's responsiveness and attentiveness to your needs. It's great to know that you felt well-informed and supported throughout the process. We hope you enjoy every moment in your new car and look forward to serving you again in the future!

Hilton Car Supermarket is rated 4.9 based on 3,060 reviews