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Hilton Car Supermarket Reviews

4.9 Rating 3,089 Reviews
97 %
of reviewers recommend Hilton Car Supermarket
4.9
Based on 3,089 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
3.4 out of 5
Read Hilton Car Supermarket Reviews
Visit Website

Phone:

1908 888800

Email:

simron@hiltoncarsupermarket.co.uk

Location:

Auckland Park, Bletchley, Milton Keynes,
Auckland Park, Bletchley, Milton Keynes
Buckinghamshire
MK1 1BU

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I had my first experience with this company and my experience was Extremely Satisfied!!
Helpful Report
Thank you for your wonderful feedback, Annett! We’re overjoyed to hear that your first experience with us left you extremely satisfied. Your happiness is what drives us, and we appreciate you sharing your thoughts!
They have user-friendly website. An intuitive payment system. Quick purchase process. Hassle-free maintenance options. And Supportive Management. When it comes to purchasing a vehicle, the experience can often feel overwhelming.
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Thank you for your wonderful review, Eric! We’re so pleased to hear that you found our website user-friendly and enjoyed the quick purchase process. It's great to know that our team provided the supportive experience we strive for. Your feedback is invaluable to us!
Really great service from Ateeq at Milton Keynes branch. Friendly and helpful through the whole process, definitely recommend for your next car.
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Thank you so much for your glowing review, Green! We're so pleased to hear that Ateeq provided you with friendly and helpful service throughout your car-buying experience. Your recommendation means the world to us, and we look forward to assisting you again in the future!
Hilton car Supermarket was able to meet all of my specifications, After looking for a suitable car and finding the right price, including peak speed and engine power. They were able to give me the budget I required with the down payment I had, and the entire process went quickly but easily.
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Thank you for your wonderful review, Joshua! We're thrilled to hear that we could meet all your specifications and that the process was quick and easy for you. Your satisfaction with our pricing and terms means so much to us. Wishing you many enjoyable drives in your new car!
Jay was excellent at his job; he answered all of your questions and made you feel important, so you didn't feel pressured to buy the car. He was also very informed and considerate.
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Thank you for your fantastic review, Elliot! We’re so pleased to hear that Jay provided such excellent service and made you feel valued without any pressure. Your feedback about his knowledge and consideration truly means a lot to us. Wishing you endless joy behind the wheel!
Great company. Everyone on staff was friendly and non-pushy.
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Thank you for your lovely review, Tom! It is delightful to hear that you found our team friendly and non-pushy. Creating a welcoming environment is what we aim for, and your feedback truly brightens our day. We appreciate you taking the time to share your experience!
I bought the car from Hilton car Supermarket. Fast delivery and good customer service.
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Thank you for your wonderful review, Marcos! It is fantastic to hear that you experienced fast delivery and great customer service. Your satisfaction is our top priority, and we appreciate your kind words. Enjoy your new ride!
Great dealership with great people.
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Thank you for your kind words, Daniel! We're very pleased to hear that you had a great experience with our team. Your satisfaction is our top priority, and we appreciate your support. Wishing you many happy miles ahead!
Alex was a pleasure to work with. Professional, down to earth & worked with me on my budget to get me the deal I wanted. A smooth, transparent process from start to finish.
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Thank you for your wonderful review, Eva! We're delighted to hear that Alex provided you with a seamless and professional experience while working within your budget. Your satisfaction is our priority, and we appreciate your kind words. Wishing you many happy journeys ahead!
After spending several months looking for a car and interacting with some rather unexceptional firms, my experience at Hilton Car Supermarket was by far the best I've ever had.
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Thank you for the incredible review, Victoria! It is delightful to hear that your experience with us stood out after your search for a car. It’s our goal to create a welcoming environment without the pressure, and we’re glad that resonated with you. Your kind words mean a lot, and we wish you many enjoyable journeys with your new vehicle!
They are trustworthy and customer-focused people. These guys know what they're doing. A+ without a doubt.
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Thank you so much for the amazing review, Elizabeth! We're delighted to hear that you found our team to be trustworthy and customer-focused. Your praise motivates us to keep delivering top-notch service. We truly appreciate your support and look forward to serving you again in the future!
First and foremost, I want to send a big thank you to the whole staff for their wonderful service. Everyone was Just Awesome!
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Thank you so much for your wonderful review, Kuan-Yin! We're glad to hear that you found our staff to be awesome and that you received such great service. Your kind words mean a lot to us, and we can’t wait to welcome you back in the future. Happy driving!
Quick service. Very helpful and friendly!
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Thank you so much for your fantastic review, Francesca! We're glad to hear that you experienced quick service and found our team to be helpful and friendly. Safe travels in your new ride!
I purchased an EV from them last couple of weeks, on arrival after paying £400 for the GuardX the car was covered in dust. I was told when I come to collect car I would have a full charge on collection the car was on 0%, I was then dragged to 2 public chargers and ended up sitting in Tescos for 3 hours so I had enough charge to get home. I also asked where my locking wheel nut was, I was assured it was in the boot, there is no locking wheel nut. I emailed and 5 days later still no response and I doubt I will get it. The customer service just could have been alot better.
Helpful Report
Hi Chris. We're sorry to hear about your experience and completely understand your frustration. We've been in contact with you regarding the locking wheel nut and are glad we could resolve this promptly. Thank you for your patience throughout. Your feedback has been shared with our team to help improve our service and responsiveness. If you have any outstanding issues, please don't hesitate to reach out.
At the end, it has been okay experience. Each step of the process was kept me informed and getting a car service was quite fast. Thank you Amir for the help of all the process I will back again for the next car...
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Thank you so much for your fantastic review, Charles! We're glad to hear that your experience was smooth and that you felt informed every step of the way. Amir will be delighted to know he made a positive impact on your journey. We can’t wait to welcome you back for your next car! Safe travels and enjoy your time on the road!
Every person was kind and considerate, and I identified the personnel to be approachable. They allowed you time and space to explore the area without feeling noisy.
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Thank you for your kind review, Brandie! We're so glad to hear that our team made you feel comfortable and respected during your visit. Creating a welcoming atmosphere where you can explore at your own pace is our priority. We look forward to seeing you again at Hilton Car Supermarket!
The employees were really kind and helpful, and they didn't put any pressure on me.
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Thank you so much for your glowing review, Thomas! We’re thrilled to hear that our team was kind and helpful, and we truly value your feedback about the pressure-free environment. Your satisfaction is very important to us, and wish you safe travels and happy destinations!
I will absolutely suggest it to friends and family because of its quickness, performance, and friendly assistance.
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Thank you for your outstanding review, Dwayne! It is great to hear that you found our service quick, efficient, and friendly. Your recommendation to friends and family means the world to us! We appreciate your support and wish you many happy miles ahead!
Ali was outstanding and helped to make the entire purchase process a relaxed and pleasant experience.
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Thank you for your fantastic review, Patrick! It is delightful to hear that Ali made your purchase process relaxed and enjoyable. Providing an outstanding experience is what we strive for, and it's great to know we hit the mark. We appreciate your feedback and look forward to seeing you again at Hilton Car Supermarket!
Jay sold us our car and was completely professional and helpful throughout the process. He was very knowledgeable with respect to cars and created an overall non-pressured buying experience.
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Thank you for the fantastic review, Dylan! It is delightful to hear that Jay provided you with a professional and helpful experience. Your feedback about the knowledgeable and non-pressured approach means a lot to us. Thank you for choosing Hilton Car Supermarket!
Hilton Car Supermarket is rated 4.9 based on 3,089 reviews