Hillcroft Surgery Supplies Ltd Reviews

Name: Hillcroft Surgery Supplies Ltd
Address: 12 Oxford Road, Pen Mill Trading Estate, Yeovil, Somerset
Rating: 4.92

4.9 Rating 1,166 Reviews

99 %

of reviewers recommend Hillcroft Surgery Supplies Ltd

Company Reviews

Metrics

4.9

Based on 1,166 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Phone:

01935 434526

Email:

sales@hillcroftsupplies.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have just started ordering from this friendly company and must say am so far very impressed with quick delivery and helpfulness with any queries would definitely recommend to other surgeries”

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Posted 1 day ago

“Clear easy to use website, helpful communication when products are delayed and very prompt deliveries.”

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Posted 6 days ago

“Excellent service and products, friendly staff, next day delivery”

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Posted 1 week ago

“Great service although could the Denosumab have been packaged differently? Do you not have facilities to send cold chain with the huge amount of packaging we then need to dispose of?”

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Posted 1 week ago

Hi Sarah, Thank you very much for your review, it is much appreciated! Our priority with our cold chain packaging is ensuring that the goods are delivered safely and at the correct temperature. This involves insulated packaging which is, by nature, bulky. We do offer a free collection service of this packaging so that it can be reused. I have sent you an email with a bit more information, please feel free to contact me if you have any further questions. Thanks :)

Posted 1 week ago

“easy to order and quick delivery ideal for general practice”

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Posted 1 week ago

“They promised and they delivered. Excellent service, delivery and prices. Very friendly staff and always there to help Well done”

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Posted 2 weeks ago

“Very happy with Hillcroft Supplies. Friendly staff always happy to help. Easy to order items via the website and phone and quick delivery. Thank you!”

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Posted 2 weeks ago

“Although customer services are very helpful and quick to reply, Im finding so many products seem to be out of stock or on back order of late, extremely annoying as we have to left stocks run low to almost gone here due to storing and ensuring products are not going out of date etc”

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Posted 3 weeks ago

Hi Tracey, Thank you so much for your review, we really value all feedback from our customers! In terms of the products you are seeing on backorder - we have had a look at your account and have emailed you with the three products you have on backorder, either explaining the situation with the delay on them or offering an alternative. Hopefully this information is helpful and can solve your issues. Please feel free to reach out if you have any other questions. Thanks :)

Posted 1 week ago

“Fantastic customer service with staff and especilly "charlotte", who was extremely helpful. Orders arrive in great time, collections are sorted easily and without hassle (apart from odd issue with the couriers delivering to our location) Web site is so user friendly too. Highly recommend Hillcroft supplies”

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Posted 3 weeks ago

“Website is clean and easy to order from, quick delivery, helpful support staff.”

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Posted 3 weeks ago

“very good service - prompt an defficient thank you”

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Posted 4 weeks ago

“The customer service provided by Hillcroft is excellent. The website is easy to use and the team are always available to help source an item if it cannot be found the website. Delivery is always swift. Excellent company”

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Posted 1 month ago

“Can not fault Hillcroft Surgery Supplies Excellent next day delivery of stock”

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Posted 1 month ago

“I am so pleased with Hillcroft . Their customer service is second to none,the customer advisors are thoroughly helpful and knowledgable. If they do not know something, they'll find out the answer immediately. Delivery is generally the next working day. All in all....10/10”

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Posted 1 month ago

“User friendly, quick and easy to order online. Great team in the office who always pick up the phone to answer any queries. We are one of the lucky practices who have a hillcroft delivery driver, a complete game changer, when it comes to drug/ product security.”

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Posted 1 month ago

“Great service, fast delivery and excellent products thanks!”

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Posted 1 month ago

“Prompt. Love ordering from Hillcroft Easy to use ordering on line. The Chat button is very helpful and they can always help. Dont have to wait for too long for delivery and they always tell you when it will arrive. Thank you for such wonderful service”

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Posted 1 month ago

“Correct order came on time. Packaging can be returned to avpoid wastage. Excellent service.”

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Posted 1 month ago

“Excellent service as always. Good communication and prompt delivery”

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Posted 1 month ago

“Excellent company. I have been using Hillcroft for the past 12 months and cannot rate them enough. The website for ordering is easy and the delivery is the next day. Very competitive prices. Excellent service.”

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Posted 1 month ago

Hillcroft Surgery Supplies Ltd is rated 4.9 based on 1,166 reviews