Hillcroft Surgery Supplies Ltd Reviews

Name: Hillcroft Surgery Supplies Ltd
Address: 12 Oxford Road, Pen Mill Trading Estate, Yeovil, Somerset
Rating: 4.92

4.9 Rating 1,385 Reviews

99 %

of reviewers recommend Hillcroft Surgery Supplies Ltd

Company Reviews

Metrics

4.9

Based on 1,385 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Phone:

01935 434526

Email:

sales@hillcroftsupplies.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with service. Easy to order. Delivery - very good”

Helpful Report

Posted 4 hours ago

“A clear and easy website, online chat available at all times for queries. Competitive prices and next day FREE delivery. Everything you could want when ordering surgery Supplies. Just a really great service. The treats that come with each delivery are also a bonus!”

Helpful Report

Posted 1 week ago

Dear Lorraine, Thank you very much for taking the time to leave a review, it is great to hear your feedback! We are very glad to hear that you are happy with the level of service provided by Hillcroft, as we pride ourselves on trying to make the ordering process from start to finish as seamless as possible for our customers. Have a great day! Best wishes, The Hillcroft Team

Posted 1 week ago

“A good choice of products, largely dispatched for the following day. Staff are very helpful and resolve any queries swiftly.”

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Posted 1 week ago

Dear Tracey, Thank you very much for taking the time to leave a review! We are glad to hear that you are satisfied with the product range, delivery time, and customer service levels. We look forward to continuing this level of service for you! Best wishes, The Hillcroft Team

Posted 1 week ago

“efficient & seldom out of stock”

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Posted 1 week ago

Dear Pui Mun, Thank you very much for taking the time to provide your feedback, we really appreciate you sharing your thoughts! Best wishes, The Hillcroft Team

Posted 1 week ago

“Easy to order, good prices and fast delivery - thank you”

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Posted 1 week ago

Dear Carolyn, Thank you very much for taking the time to leave a review! We are very glad to hear that you are satisfied with the service provided. 😊 Best wishes, The Hillcroft Team

Posted 1 week ago

“Always a very prompt service, friendly helpful staff if ever there is a query. Would suggest a packet of biscuits that can be shared in the office would be nice instead of one single fredo bar.”

Helpful Report

Posted 1 week ago

Dear Odette, Thank you very much for taking the time to leave a review, we really appreciate you sharing your thoughts! We are glad that you are satisfied with the service provided by Hillcroft, and have taken on board the suggestion about the biscuits. We regularly review the variety of operations that are run within Hillcroft, so this information will be passed to the relevant parties for their information. Best wishes, The Hillcroft Team

Posted 1 week ago

“very helpful, prompt delivery”

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Posted 1 week ago

Dear Sue, Thank you very much for taking the time to provide your feedback, we really appreciate it! Best wishes, The Hillcroft Team

Posted 1 week ago

“Great service Next day delivery Able to speak to someone if unable to find item on web site”

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Posted 1 week ago

Dear Julie, Thank you very much for taking the time to share your feedback! Our team are always happy to assist in finding products that have not been locatable, and sourcing products if not currently supplied by Hillcroft. Best wishes, The Hillcroft Team

Posted 1 week ago

“always polite and cheery helpfull staff xx”

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Posted 1 week ago

Dear Clint, Thank you very much for taking the time to provide your feedback, we really appreciate it! We are glad to hear that you find the customer service team helpful and friendly. 😊 Best wishes, The Hillcroft Team

Posted 1 week ago

“Very efficient from ordering which id easy to do and if i need anything i can email, very prompt in replying to me. Delivery next day, what is ther not to like. Thankyou.”

Helpful Report

Posted 1 week ago

Dear Audrey, Thank you very much for taking the time to provide your feedback! Please do continue to contact us if you have any queries, we are always happy to help. Best wishes, The Hillcroft Team

Posted 1 week ago

“Excellent service, prompt delivery.”

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Posted 1 week ago

Dear Joanne, We really appreciate your feedback, thank you for taking the time to share your thoughts! Best wishes, The Hillcroft Team

Posted 1 week ago

“Every order we purchase is delivered th enext day.I awalys get an email with the expected delivery date and time.Really good service. Emails are answered in an appropriate time too and they staff are always happy to help.😊”

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Posted 1 week ago

Dear Michelle, Thank you very much for taking the time to provide your feedback! We are very glad to hear that you find our next day delivery service consistent and reliable. If you have any queries in future then please feel free to contact us, the team are always happy to help. 😊 Best wishes, The Hillcroft Team

Posted 1 week ago

“outstanding service”

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Posted 1 week ago

Dear Anita, Thank you very much for taking the time to provide your feedback, it is great to hear that you are satisfied with the service provided by Hillcroft! Best wishes, The Hillcroft Team

Posted 1 week ago

“Competitive prices, efficient delivery”

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Posted 1 week ago

Dear Debs, Thank you very much for taking the time to leave a review! If there are ever any pricing queries, please feel free to contact us and we will be happy to look into these for you. Best wishes, The Hillcroft Team

Posted 1 week ago

“Very fast and efficient service 😊”

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Posted 1 week ago

Dear Wendy, Thank you very much for taking the time to leave a review, we really appreciate your feedback! 😊 Best wishes, The Hillcroft Team

Posted 1 week ago

“Never have any issues - generally a very prompt delivery and very helpful staff.”

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Posted 1 week ago

Dear Kate, Thank you very much for taking the time to provide your feedback! We are glad to hear that you find the delivery service prompt and our team members helpful. If there are ever any queries, please feel free to contact us either by phone, email, or Live chat and we will be happy to assist! Best wishes, The Hillcroft Team

Posted 1 week ago

“Regularly order from this supplier for all our single use and surgery items. Very efficient, usually delivers within two days from ordering. They have an online chat to help you with items you cannot find or need for the first time. The website is easy to use with the favourite button on your account which is handy to replace regular used items. All members of staff who have been given permission to use the site within the surgery are set up in advance before placing orders. A nice chocolate surprise with each order too!”

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Posted 1 week ago

Dear Pauline, Thank you very much for taking the time to leave your review! We are glad to hear that you make use of the different functions on the website from the Live Chat, to the Favourites list, both of which were implemented to make your ordering process as seamless as possible. Please do continue to use the Live Chat to locate or source products, the customer service team are always happy to help! Best wishes, The Hillcroft Team

Posted 1 week ago

“We tend to get most of our supplies from Hillcroft for all of our services. They are very efficient and usually deliver with 2-days of ordering. The staff have always been extremely knowledgeable and helpful. Great service.”

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Posted 1 month ago

Dear Mandy, Thank you very much for taking the time to leave a review! We are glad that you are satisfied with the service provided by Hillcroft, and we look forward to maintaining this level of service for you! Best wishes, The Hillcroft Team

Posted 1 week ago

“Items arrived very quickly brilliant servisce”

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Posted 1 month ago

Dear Angela, Thank you very much for taking the time to leave your review, we look forward to continuing this level of service for you! Best wishes, The Hillcroft Team

Posted 1 week ago

“Excellent service from Hillcroft, order one day get the next, also top quality items.”

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Posted 1 month ago

Dear Tracy, Thank you very much for taking the time to provide your feedback, we are so glad to hear that you are happy with the service, delivery times, and product quality! Best wishes, The Hillcroft Team

Posted 1 week ago

Hillcroft Surgery Supplies Ltd is rated 4.9 based on 1,385 reviews