Hillcroft Surgery Supplies Ltd Reviews

Name: Hillcroft Surgery Supplies Ltd
Address: 12 Oxford Road, Pen Mill Trading Estate, Yeovil, Somerset
Rating: 4.92

4.9 Rating 1,442 Reviews

99 %

of reviewers recommend Hillcroft Surgery Supplies Ltd

Company Reviews

Metrics

4.9

Based on 1,442 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Phone:

01935 434526

Email:

sales@hillcroftsupplies.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have received excellect service eachtime and the prices on items are usually cheeper than anywhere else.”

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Posted 2 weeks ago

“always happy to help i can ring and ask if not sure what to order they email when stock issues to keep us updated nice choccy in the boxes!”

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Posted 4 weeks ago

“speedy registration process - friendly staff”

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Posted 4 weeks ago

“always next day delvery which is good reasonaly priced good service easy tom order”

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Posted 4 weeks ago

“Great service- very helpful staff”

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Posted 4 weeks ago

“Only just recently startd using Hillcroft. The service has been exellent. The staff have been very helpful Definately 5 star service Many thanks Susan”

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Posted 4 weeks ago

“Fantastic supplier, always fast on delivery. Love the personnal touch with the sweet, there is always a fight to open and pack away the deliveries that come in.”

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Posted 4 weeks ago

“Hillcroft never fail to offer an excellent service and deliver on time Communication is excellent with courier delivery times arranged and emailed ahead”

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Posted 4 weeks ago

“Im happy with the service provided, in general by Hilcroft, very rarely there are some small bumbs in the road but always I have death with people from Hilcroft which they were very polite and happyand receive help imediately. Im happy to reccomend your services to other bussineses”

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Posted 1 month ago

“Efficient, helpful, good range and arrives the next day.”

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Posted 2 months ago

“fast delivery and great customer service”

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Posted 2 months ago

“Great service next day delivery”

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Posted 3 months ago

Dear Sharon, Thank you very much for taking the time to leave your review, we really appreciate your feedback! Best wishes, The Hillcroft Team

Posted 2 months ago

“I find it really easy to order online and chat to a person online if I have any queries. The delivery time is prompt, usually next day. The order is always complete, unless an item is out of stock and then it is usually clearly marked on the delivery sheet.”

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Posted 3 months ago

Dear Lesley, Thank you very much for taking the time to leave your review! We are glad to hear that you find the Live Chat feature useful, and the delivery times prompt. We look forward to continuing this level of service for you, and our Customer Service Team are always happy to assist with any future queries that you may have. Best wishes, The Hillcroft Team

Posted 2 months ago

“I can not fault the service,Live chat is brilliant,there within seconds.really helpfull.”

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Posted 3 months ago

Dear Paula, Thank you so much for taking the time to leave your review! We are glad that you find the Live Chat feature helpful, the Customer Service Team are always happy to help with any queries that you may have, to ensure that they are resolved promptly. Best wishes, The Hillcroft Team

Posted 2 months ago

“The ordering is very good and efficient, any problems I can send an email, they always ing and check we have received the cold/fridge items, The order is delivered promtly and any problems are quickly sorted. It is a pleasure working with the team Thankyou.😊👌”

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Posted 3 months ago

Dear Audrey, Thank you so much for taking the time to leave your glowing review, we really appreciate your feedback. We are glad that you find our Team's communication helpful, and that any queries are resolved promptly! Thank you for choosing to order with Hillcroft, and we look forward to continuing to support you with any future needs, as and when needed. 😊 Best wishes, The Hillcroft Team

Posted 2 months ago

“The ordering process is easy and user friendly and the goods arrive very punctually. Just what you need when working with a busy medical team.”

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Posted 3 months ago

Dear Ian, Thank you very much for taking the time to leave your feedback! We are so glad to hear that you find the ordering process easy to navigate, and that the products ordered arrive as expected. We always aim to make the ordering process as seamless as possible for our customers, and we look forward to continuing this level of service for you. Best wishes, The Hillcroft Team

Posted 2 months ago

“really pleased with service. Quick delivery”

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Posted 3 months ago

Dear Clarise, Thank you for taking the time to leave a review, we really appreciate your feedback! We are glad to hear that you are happy with the service provided, and the prompt delivery times. Best wishes, The Hillcroft Team

Posted 2 months ago

“Not all items received - spoke tyo customer services on Friday and they said they would contact delivery company and email me back - no emails received!”

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Posted 3 months ago

Dear Kelly, Thank you for taking the time to leave a review. I would like to apologise on behalf of our customer services team that you didn't receive communication back from us on Friday - I do believe that our team have since been in contact with you earlier this morning and the goods have been delivered to the surgery at 10:07am. Any further queries then please reach out to our team on email sales@hillcroftsupplies.com, or call us on 01935 434526. Many thanks once again - from the Hillcroft Team

Posted 3 months ago

“Have found the service to be great and the chat line very helpful Will let nme know when delvery is expected and update me”

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Posted 3 months ago

Dear Julie, Thank you very much for taking the time to leave a review. We are glad to hear that you find our service and communication a high standard, and that you make use of the Live Chat option to have any queries answered promptly! We look forward to continuing this level of service for you. Best wishes, The Hillcroft Team

Posted 2 months ago

“Total dedication - Even on a Fri evening when most people have packed up to enjoy their weekend, there was someone there checking our order. Received a urgent email asking to confirm the product and amount, once we confirmed, a polite and friendly confirmation to say delivery would be Monday. (we do not open over the weekend so very happy) Thank you.”

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Posted 3 months ago

Dear Katrina, Thank you so much for taking the time to leave a review, we really appreciate your positive feedback! The Customer Service Team are always working hard to ensure that the products and quantities ordered are accurate, to prevent any delays in you receiving the medical supplies that are needed. We look forward to continuing this level of service for you! Thank you again, Best wishes, The Hillcroft Team

Posted 3 months ago

Hillcroft Surgery Supplies Ltd is rated 4.9 based on 1,442 reviews