Hillcroft Surgery Supplies Ltd Reviews

Name: Hillcroft Surgery Supplies Ltd
Address: 12 Oxford Road, Pen Mill Trading Estate, Yeovil, Somerset
Rating: 4.92

4.9 Rating 1,427 Reviews

99 %

of reviewers recommend Hillcroft Surgery Supplies Ltd

Company Reviews

Metrics

4.9

Based on 1,427 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Phone:

01935 434526

Email:

sales@hillcroftsupplies.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The ordering process is easy and user friendly and the goods arrive very punctually. Just what you need when working with a busy medical team.”

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Posted 23 minutes ago

“really pleased with service. Quick delivery”

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Posted 46 minutes ago

“Not all items received - spoke tyo customer services on Friday and they said they would contact delivery company and email me back - no emails received!”

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Posted 1 hour ago

“Have found the service to be great and the chat line very helpful Will let nme know when delvery is expected and update me”

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Posted 2 hours ago

“Total dedication - Even on a Fri evening when most people have packed up to enjoy their weekend, there was someone there checking our order. Received a urgent email asking to confirm the product and amount, once we confirmed, a polite and friendly confirmation to say delivery would be Monday. (we do not open over the weekend so very happy) Thank you.”

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Posted 3 weeks ago

Dear Katrina, Thank you so much for taking the time to leave a review, we really appreciate your positive feedback! The Customer Service Team are always working hard to ensure that the products and quantities ordered are accurate, to prevent any delays in you receiving the medical supplies that are needed. We look forward to continuing this level of service for you! Thank you again, Best wishes, The Hillcroft Team

Posted 2 weeks ago

“Deliveries always prompt. Staff always helpful.”

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Posted 3 weeks ago

Dear Brenda, Thank you very much for taking the time to leave a review, we really appreciate your feedback! We are glad that you find our staff helpful, we are always happy to assist with any queries that you may have. Best wishes, The Hillcroft Team

Posted 2 weeks ago

“Few months now i have started ordering from Hillcroft the service is very good so far we have not got any problems with delivery”

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Posted 3 weeks ago

“Easy to order online with quick next day delivery. Queries are answered immediately. Makes the whole process smooth and efficient.”

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Posted 1 month ago

Dear Anna, Thank you very much for taking the time to leave your feedback! We are so glad to hear that you find the ordering process easy, and you enjoy the next-day delivery. The Team works hard to ensure that any queries or assistance requests are dealt with as soon as possible, as we appreciate the importance of efficiency in these matters. Best wishes, The Hillcroft Team

Posted 4 weeks ago

“Deliveries always in time. Lovely, helpful customer service people”

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Posted 1 month ago

Dear Carrie, Thank you very much for taking the time to leave a review. We are glad that you feel the benefits of the Customer Service Team, they are always happy to help with any queries that you may have! Best wishes, The Hillcroft Team

Posted 4 weeks ago

“Quick response and delivery.”

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Posted 1 month ago

Dear Sarah-Jane, Thank you very much for taking the time to leave a review, we really appreciate your feedback! Best wishes, The Hillcroft Team

Posted 4 weeks ago

“Hillcroft Surgery Supplies are brilliant, easy website to navigate, speedy delivery. Any questions or queries are dealt with promptly. Dedicated accounts manager. All in all excellent service all round.”

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Posted 1 month ago

Dear Michelle, Thank you very much for taking the time to leave a review. We are glad to hear that you find the website and deliveries efficient. The Account Managers are always working hard to ensure that each account is overseen and maintained, to ensure that you are receiving the best out of Hillcroft! Best wishes, The Hillcroft Team

Posted 4 weeks ago

“Very good service, easy to navigate around the website. The Live chat is very helpful.”

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Posted 1 month ago

Dear Pippa, Thank you very much for taking the time to leave a review, we really appreciate your feedback! Best wishes, The Hillcroft Team

Posted 4 weeks ago

“The ordering process is straightforward and user-friendly, making it easy to find what I need. The online chat feature is especially helpful—quick responses and knowledgeable support make a big difference. Staff are always friendly and go out of their way to assist. Delivery has been consistently fast, which is a big plus. Highly recommend!”

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Posted 1 month ago

Dear Claire, Thank you so much for taking the time to leave your review! We are glad that you feel the benefits of our next-day delivery service and our Live Chat feature, which takes you straight to our Customer Service Team for guidance! We look forward to continuing this level of service for you. Best wishes, The Hillcroft Team

Posted 4 weeks ago

“Always very helpful if I can't find something. The orders are always with us .next day and if I have ever had something wrong in my delivery it has been put right straight away. Great service”

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Posted 1 month ago

Dear Nadine, Thank you for your review! We are glad that you feel the benefits of the next-day delivery service. Any delivery errors will always be rectified as soon as possible as we appreciate the importance of products arriving in a timely and efficient manner. Best wishes, The Hillcroft Team

Posted 4 weeks ago

“Excellent service. Chocolate bar every time!!!”

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Posted 1 month ago

Dear Lee, Thank you for taking the time to leave a review. We are glad that you like the chocolate treats, we hope this makes the unpacking process enjoyable for you! Best wishes, The Hillcroft Team

Posted 4 weeks ago

“Hillcroft Surgery Supplies provide a very helpful and friendly service. It is easy to order and if you have a query someone is always happy to help you. Very pleased with the service we receive.”

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Posted 1 month ago

Dear Lisha, Thank you so much for taking the time to leave your review, we really appreciate your feedback! We are very glad to hear that you find the service helpful and friendly, and our Live Chat is always open should you have any queries. Best wishes, The Hillcroft Team

Posted 4 weeks ago

“Excellent sevice as always. Easy to order and prompt next day delivery. Very helpful people on the chat facility if needed. Always kept up to date with orders and deliveries. High recommend.”

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Posted 1 month ago

Dear Tracey, Thank you very much for taking the time to provide your feedback! We are glad to hear that you are satisfied with the service provided and you enjoy the next day delivery service. The Customer Service Team are always happy to help on Live Chat if needed! Best wishes, The Hillcroft Team

Posted 1 month ago

“orders always arrive quickly, well packaged and with good feedback if product availability changes”

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Posted 1 month ago

Dear Gill, Thank you very much for taking the time to leave a review, it is great to hear your feedback! We always aim to be communicative as possible with any changes, so we are glad to hear that you find this beneficial. Best wishes, The Hillcroft Team

Posted 1 month ago

“I love Hillcroft - ordering is really easy with full descriptions and pack sizes shown. If you need help the chat is quick and easy with helpful, friendly staff on hand. Delivery is guaranteed next day and arrives promptly without fail. Thoroughly recommend”

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Posted 1 month ago

Dear Andrea, Thank you very much for taking the time to leave your thoughtful review! We are so glad that you are satisfied with the service, that the descriptions are clear, and if you do need any support, the Customer Service Team are always happy to help. We look forward to continuing this level of consistency and reliability for you. Best wishes, The Hillcroft Team

Posted 1 month ago

“I find Hillcroft to be a very friendly, efficient supplier of medical goods to our Pratcice. The ordering site is very easy to navigate - the live chat is extremely helpful if I am unable to find a product or for any general queries I may have, the staff at the other end are very cheery and polite. Delivery is very reliable and quick.”

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Posted 1 month ago

Dear Rachel, Thank you very much for taking the time to leave a review, we really appreciate your feedback! We are so glad to hear that you are satisfied with the service provided, and that the Live Chat proves useful for you in times of need! We look forward to continuing this level of service for you. Best wishes, The Hillcroft Team

Posted 1 month ago

Hillcroft Surgery Supplies Ltd is rated 4.9 based on 1,427 reviews