Hillcroft Surgery Supplies Ltd Reviews

Name: Hillcroft Surgery Supplies Ltd
Address: 12 Oxford Road, Pen Mill Trading Estate, Yeovil, Somerset
Rating: 4.92

4.9 Rating 1,434 Reviews

99 %

of reviewers recommend Hillcroft Surgery Supplies Ltd

Company Reviews

Metrics

4.9

Based on 1,434 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Phone:

01935 434526

Email:

sales@hillcroftsupplies.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Im happy with the service provided, in general by Hilcroft, very rarely there are some small bumbs in the road but always I have death with people from Hilcroft which they were very polite and happyand receive help imediately. Im happy to reccomend your services to other bussineses”

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Posted 2 weeks ago

“Efficient, helpful, good range and arrives the next day.”

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Posted 2 weeks ago

“fast delivery and great customer service”

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Posted 2 weeks ago

“Great service next day delivery”

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Posted 1 month ago

Dear Sharon, Thank you very much for taking the time to leave your review, we really appreciate your feedback! Best wishes, The Hillcroft Team

Posted 1 month ago

“I find it really easy to order online and chat to a person online if I have any queries. The delivery time is prompt, usually next day. The order is always complete, unless an item is out of stock and then it is usually clearly marked on the delivery sheet.”

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Posted 1 month ago

Dear Lesley, Thank you very much for taking the time to leave your review! We are glad to hear that you find the Live Chat feature useful, and the delivery times prompt. We look forward to continuing this level of service for you, and our Customer Service Team are always happy to assist with any future queries that you may have. Best wishes, The Hillcroft Team

Posted 1 month ago

“I can not fault the service,Live chat is brilliant,there within seconds.really helpfull.”

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Posted 1 month ago

Dear Paula, Thank you so much for taking the time to leave your review! We are glad that you find the Live Chat feature helpful, the Customer Service Team are always happy to help with any queries that you may have, to ensure that they are resolved promptly. Best wishes, The Hillcroft Team

Posted 1 month ago

“The ordering is very good and efficient, any problems I can send an email, they always ing and check we have received the cold/fridge items, The order is delivered promtly and any problems are quickly sorted. It is a pleasure working with the team Thankyou.😊👌”

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Posted 1 month ago

Dear Audrey, Thank you so much for taking the time to leave your glowing review, we really appreciate your feedback. We are glad that you find our Team's communication helpful, and that any queries are resolved promptly! Thank you for choosing to order with Hillcroft, and we look forward to continuing to support you with any future needs, as and when needed. 😊 Best wishes, The Hillcroft Team

Posted 1 month ago

“The ordering process is easy and user friendly and the goods arrive very punctually. Just what you need when working with a busy medical team.”

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Posted 1 month ago

Dear Ian, Thank you very much for taking the time to leave your feedback! We are so glad to hear that you find the ordering process easy to navigate, and that the products ordered arrive as expected. We always aim to make the ordering process as seamless as possible for our customers, and we look forward to continuing this level of service for you. Best wishes, The Hillcroft Team

Posted 1 month ago

“really pleased with service. Quick delivery”

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Posted 1 month ago

Dear Clarise, Thank you for taking the time to leave a review, we really appreciate your feedback! We are glad to hear that you are happy with the service provided, and the prompt delivery times. Best wishes, The Hillcroft Team

Posted 1 month ago

“Not all items received - spoke tyo customer services on Friday and they said they would contact delivery company and email me back - no emails received!”

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Posted 1 month ago

Dear Kelly, Thank you for taking the time to leave a review. I would like to apologise on behalf of our customer services team that you didn't receive communication back from us on Friday - I do believe that our team have since been in contact with you earlier this morning and the goods have been delivered to the surgery at 10:07am. Any further queries then please reach out to our team on email sales@hillcroftsupplies.com, or call us on 01935 434526. Many thanks once again - from the Hillcroft Team

Posted 1 month ago

“Have found the service to be great and the chat line very helpful Will let nme know when delvery is expected and update me”

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Posted 1 month ago

Dear Julie, Thank you very much for taking the time to leave a review. We are glad to hear that you find our service and communication a high standard, and that you make use of the Live Chat option to have any queries answered promptly! We look forward to continuing this level of service for you. Best wishes, The Hillcroft Team

Posted 1 month ago

“Total dedication - Even on a Fri evening when most people have packed up to enjoy their weekend, there was someone there checking our order. Received a urgent email asking to confirm the product and amount, once we confirmed, a polite and friendly confirmation to say delivery would be Monday. (we do not open over the weekend so very happy) Thank you.”

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Posted 2 months ago

Dear Katrina, Thank you so much for taking the time to leave a review, we really appreciate your positive feedback! The Customer Service Team are always working hard to ensure that the products and quantities ordered are accurate, to prevent any delays in you receiving the medical supplies that are needed. We look forward to continuing this level of service for you! Thank you again, Best wishes, The Hillcroft Team

Posted 2 months ago

“Deliveries always prompt. Staff always helpful.”

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Posted 2 months ago

Dear Brenda, Thank you very much for taking the time to leave a review, we really appreciate your feedback! We are glad that you find our staff helpful, we are always happy to assist with any queries that you may have. Best wishes, The Hillcroft Team

Posted 2 months ago

“Few months now i have started ordering from Hillcroft the service is very good so far we have not got any problems with delivery”

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Posted 2 months ago

“Easy to order online with quick next day delivery. Queries are answered immediately. Makes the whole process smooth and efficient.”

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Posted 2 months ago

Dear Anna, Thank you very much for taking the time to leave your feedback! We are so glad to hear that you find the ordering process easy, and you enjoy the next-day delivery. The Team works hard to ensure that any queries or assistance requests are dealt with as soon as possible, as we appreciate the importance of efficiency in these matters. Best wishes, The Hillcroft Team

Posted 2 months ago

“Deliveries always in time. Lovely, helpful customer service people”

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Posted 2 months ago

Dear Carrie, Thank you very much for taking the time to leave a review. We are glad that you feel the benefits of the Customer Service Team, they are always happy to help with any queries that you may have! Best wishes, The Hillcroft Team

Posted 2 months ago

“Quick response and delivery.”

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Posted 2 months ago

Dear Sarah-Jane, Thank you very much for taking the time to leave a review, we really appreciate your feedback! Best wishes, The Hillcroft Team

Posted 2 months ago

“Hillcroft Surgery Supplies are brilliant, easy website to navigate, speedy delivery. Any questions or queries are dealt with promptly. Dedicated accounts manager. All in all excellent service all round.”

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Posted 2 months ago

Dear Michelle, Thank you very much for taking the time to leave a review. We are glad to hear that you find the website and deliveries efficient. The Account Managers are always working hard to ensure that each account is overseen and maintained, to ensure that you are receiving the best out of Hillcroft! Best wishes, The Hillcroft Team

Posted 2 months ago

“Very good service, easy to navigate around the website. The Live chat is very helpful.”

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Posted 2 months ago

Dear Pippa, Thank you very much for taking the time to leave a review, we really appreciate your feedback! Best wishes, The Hillcroft Team

Posted 2 months ago

“The ordering process is straightforward and user-friendly, making it easy to find what I need. The online chat feature is especially helpful—quick responses and knowledgeable support make a big difference. Staff are always friendly and go out of their way to assist. Delivery has been consistently fast, which is a big plus. Highly recommend!”

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Posted 2 months ago

Dear Claire, Thank you so much for taking the time to leave your review! We are glad that you feel the benefits of our next-day delivery service and our Live Chat feature, which takes you straight to our Customer Service Team for guidance! We look forward to continuing this level of service for you. Best wishes, The Hillcroft Team

Posted 2 months ago

Hillcroft Surgery Supplies Ltd is rated 4.9 based on 1,434 reviews