Hillcroft Surgery Supplies Ltd Reviews

Name: Hillcroft Surgery Supplies Ltd
Address: 12 Oxford Road, Pen Mill Trading Estate, Yeovil, Somerset
Rating: 4.92

4.9 Rating 1,402 Reviews

99 %

of reviewers recommend Hillcroft Surgery Supplies Ltd

Company Reviews

Metrics

4.9

Based on 1,402 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Phone:

01935 434526

Email:

sales@hillcroftsupplies.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Without fail orders arrive the day after ordering (if I remember to order before 4pm), well packaged and correct - never once had the wrong item delivered. Any queries I have had have likewise always been dealt with promptly and helpfully. Great company. Many thanks.”

Helpful Report

Posted 2 days ago

Dear Carole, Thank you very much or taking the time to leave your lovely review! We are glad to hear that you have had such a positive experience with Hillcroft, and we are looking forward to continuing to provide this high level of service for you. For your reference, to benefit from our next-day delivery, orders placed before 6pm should be delivered to you the next working day! The only exception to this is orders made on Friday, as these will arrive the following Monday. Please feel free to contact us with any future queries that you may have, we will always be happy to help. Best wishes, The Hillcroft Team

Posted 1 day ago

“Always extremely prompt, delivered following day and if any queries very helpful”

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Posted 2 days ago

Dear Kirsty, Thank you very much for your feedback! We are glad to hear that you find delivery times prompt and consistent, and our Customer Service Team attentive. We are always happy to help with any future queries that you may have. Best wishes, The Hillcroft Team

Posted 2 days ago

“Excellent service as always. Prompt next day delivery.”

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Posted 3 days ago

Dear Maria, Thank you so much for taking the time to leave a review! We are glad to hear that you experience the benefits of our next-day delivery, and we look forward to continuing to provide you with a high level of service. Best wishes, The Hillcroft Team

Posted 2 days ago

“Great service, always easy to contact and prompt response. Thank you”

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Posted 4 days ago

Dear Lorraine, Thank you so much for taking the time to leave a review, we really appreciate your feedback! Best wishes, The Hillcroft Team

Posted 2 days ago

“Always responsive and superfast delivery”

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Posted 4 days ago

Dear Penny, Thank you very much for taking the time to leave a review, we look forward to continuing this level of service to you! Best wishes, The Hillcroft Team

Posted 4 days ago

“Excellent support and help throughout setting up a new account and placing our first order and arranging delivery.”

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Posted 4 days ago

Dear Ryszard, Thank you very much for taking the time to leave a review! We are so glad to hear that your introduction to Hillcroft has been positive, and we look forward to continuing to provide the highest level of service to you. Our team are always happy to help with any queries or assistance requests that you may have, so please feel free to contact us! Best wishes, The Hillcroft Team

Posted 4 days ago

“Always excellent service, speedy delivery. Very helpful staff when problems arise which isn't often. No complaints. Thank you.”

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Posted 3 weeks ago

Dear Kate, Thank you very much for taking the time to leave a review! We are glad that you are satisfied with the level of Customer Service provided, and we will always be happy to promptly resolve any issues if they are to arise. Thank you for supporting Hillcroft. Best wishes, The Hillcroft Team

Posted 4 days ago

“Excellent service and staff members are every helpful , prompt delivery thank you”

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Posted 3 weeks ago

Dear Yang Yang, Thank you very much for taking the time to leave a review! We are very glad to hear that you are satisfied with the service provided, and we look forward to continuing to provide this overall level of service to you. Best wishes, The Hillcroft Team

Posted 4 days ago

“Always very helpful if needed to be contacted. Ordering is so simpple and delivery very prompt.”

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Posted 1 month ago

Dear Sharon, Thank you very much for your review. We are so glad to hear that you are satisfied with the service provided, and we are always happy to help with any queries that you may have! Best wishes, The Hillcroft Team

Posted 1 month ago

“good and reliable”

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Posted 1 month ago

Dear Gigi, Thank you very much for taking the time to leave a review, we really appreciate your feedback! Best wishes, The Hillcroft Team

Posted 1 month ago

“Always helpful”

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Posted 1 month ago

Dear Alex, Thank you very much for taking the time to leave a review, we really appreciate your feedback! Best wishes, The Hillcroft Team

Posted 1 month ago

“Great service and comms, speedy delivery and very helpful”

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Posted 1 month ago

Dear Lisa, Thank you very much for taking the time to leave a review, we really appreciate your feedback and we are very happy to hear that you are satisfied with the service provided! Best wishes, The Hillcroft Team

Posted 1 month ago

“Hillcroft are fairly new suppliers to us, without exception everything we have ordered has arrived timely and as expected. Admin issues were sorted straight away. Thanks”

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Posted 1 month ago

Dear Sue, Thank you very much for taking the time to leave a review, we really appreciate your feedback. We always aim to provide a high standard of service, and are happy to help with any queries or assistance requests that you may have in future. Best wishes, The Hillcroft Team

Posted 1 month ago

“Staff members are very helpful and efficient. Great service !!!”

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Posted 1 month ago

Dear Kulwinder, Thank you very much for your review, we really appreciate your feedback. It is great to hear that you are satisfied with the service provided, and are always happy to help with any queries that you may have. Best wishes, The Hillcroft Team

Posted 1 month ago

“Fantastic quick and efficient service.”

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Posted 1 month ago

Dear Rehana, Thank you very much for taking the time to leave a review, we really appreciate your feedback. Should you have any queries in future, the Customer Service team will be happy to help. Best wishes, The Hillcroft Team

Posted 1 month ago

“Very good service, prompt delivery and helpful with queries”

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Posted 1 month ago

Dear Suzanne, Thank you very much for taking the time to leave a review, we really appreciate your feedback. Best wishes, The Hillcroft Team

Posted 1 month ago

“Very pleased with service. Easy to order. Delivery - very good”

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Posted 1 month ago

Dear Kim, Thank you very much for taking the time to leave a review! We are so glad to hear that you are satisfied with the service provided and look forward to continuing this level of service for you. Thank you also for your recent orders. Best wishes, The Hillcroft Team

Posted 1 month ago

“A clear and easy website, online chat available at all times for queries. Competitive prices and next day FREE delivery. Everything you could want when ordering surgery Supplies. Just a really great service. The treats that come with each delivery are also a bonus!”

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Posted 2 months ago

Dear Lorraine, Thank you very much for taking the time to leave a review, it is great to hear your feedback! We are very glad to hear that you are happy with the level of service provided by Hillcroft, as we pride ourselves on trying to make the ordering process from start to finish as seamless as possible for our customers. Have a great day! Best wishes, The Hillcroft Team

Posted 2 months ago

“A good choice of products, largely dispatched for the following day. Staff are very helpful and resolve any queries swiftly.”

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Posted 2 months ago

Dear Tracey, Thank you very much for taking the time to leave a review! We are glad to hear that you are satisfied with the product range, delivery time, and customer service levels. We look forward to continuing this level of service for you! Best wishes, The Hillcroft Team

Posted 2 months ago

“efficient & seldom out of stock”

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Posted 2 months ago

Dear Pui Mun, Thank you very much for taking the time to provide your feedback, we really appreciate you sharing your thoughts! Best wishes, The Hillcroft Team

Posted 2 months ago

Hillcroft Surgery Supplies Ltd is rated 4.9 based on 1,402 reviews