Hillcroft Surgery Supplies Ltd Reviews

Name: Hillcroft Surgery Supplies Ltd
Address: 12 Oxford Road, Pen Mill Trading Estate, Yeovil, Somerset
Rating: 4.92

4.9 Rating 1,458 Reviews

99 %

of reviewers recommend Hillcroft Surgery Supplies Ltd

Company Reviews

Metrics

4.9

Based on 1,458 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Phone:

01935 434526

Email:

sales@hillcroftsupplies.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you, arrived the next day. Order from the 18/6/24 - Product code P262 PLUS Spot Plasters - Buy 6 Get 1 Free - (Pack 200) I ordered 1 and received 1 box, maybe my fault should have put down 7, but other than that. Everything was perfect.”

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Posted 1 year ago

“Delivered quickly and quality of product very good”

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Posted 1 year ago

“Brilliant, helpful customer service. Quick response and rapid delivery. Competative prices.”

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Posted 1 year ago

“All orders honoured - rarely out of stock. Quick delivery.”

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Posted 1 year ago

“Website is easy to use. I tend to find most products on there. and products not available from other companies. Great next day delivery.”

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Posted 1 year ago

“thats why i use you”

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Posted 1 year ago

“Easy to order, confirmation of order received, goods arrived very quickly”

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Posted 1 year ago

“Very helpful, on the phone, will orders, sending emails as confirmation, great service”

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Posted 1 year ago

“Quick, efficient service. Good range of stock and competetive pricing.”

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Posted 1 year ago

“Competitive prices and great service, A+”

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Posted 1 year ago

“Efficient, efficient, reliable service. The online assistance is second to none, always extremely helpful, polite and knowledgeable a reall asset to the service.”

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Posted 1 year ago

“Always fast delivery and we love the choccie treats :)”

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Posted 1 year ago

“Have always found Hillcroft supplies competative in price and staff very helpful with any query whether email or live chat. Over the years have their service as been outstanding.”

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Posted 1 year ago

“I spoke to Imogen who was very helpful in heling me with my enquiry.”

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Posted 1 year ago

“Always very helpful on the phone, items delivered in good time. Love that they send me chocolate- more areo mints please ! :)”

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Posted 1 year ago

“Always prompt service and great customer care.”

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Posted 1 year ago

“very quick service telephone staff seem very polite and helpful”

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Posted 1 year ago

“Ordering the item was not an issue, easy website. However we have yet to receive the item ordered, so not very good on delivery.”

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Posted 1 year ago

Hi Tracy, I'm sorry you did not receive this item when expected. As it says on our website, this item was out of stock at the time you ordered so we had to wait to receive this from the manufacturer. I can see you have now received this so hopefully that is all resolved for you. If you ever need to know estimated delivery of anything not in stock, please feel free to contact us and we'd be more than happy to check that for you. Thank you

Posted 1 year ago

“timely and efficient”

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Posted 1 year ago

“Usually good, but of late goods are arriving damaged e.g 3 boxes of couch ordered and the rolls were all flattend and boxes all broken an ripped, dressing boxes ripped and damaged as well”

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Posted 1 year ago

Hi Angela, I'm so sorry about the trouble you have been having with your deliveries, this is absolutely not how we want you to receive your goods. I can assure you that these goods did not leave our warehouse in this state and will have unfortunately been damaged in transit. We are following up with our courier about this issue. In the meantime we are resending these goods to you free of charge, you should receive these tomorrow. Hopefully you do not have any further issues with your delivery, if you do please get in touch with us and we will make sure we resolve it for you. Thanks you for your review!

Posted 1 year ago

Hillcroft Surgery Supplies Ltd is rated 4.9 based on 1,458 reviews