Hillarys Reviews

Name: Hillarys
Address: Colwick Business Park Private RD, Nottingham, Nottinghamshire
Rating: 3.84

3.8 Rating 1,596 Reviews

71 %

of reviewers recommend Hillarys

Company Reviews

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3.8

Based on 1,596 reviews

Customer Service
Avg Email Response Time	-1 hours

About Hillarys:

Hillarys - For the window wise

We’ve been helping our customers create beautiful homes with our made-to-measure blinds, curtains, shutters and awnings for over 50 years.

Choosing the right window treatments can feel overwhelming, but with Hillarys you don't have to worry. When you buy a window dressing from us you can be sure it’s been lovingly finished to the highest standard by our skilled manufacturing team.

Every new design goes through a rigorous testing process that checks it will meet the demands of the average home. If the fabrics don’t meet our standards, they don’t make it into our range. Only the best performing styles should be in your home. It’s as simple as that!

When you book an in-home appointment, your friendly and knowledgeable local advisor will bring along samples of our full product range for you to have a look at, and they’ll work with you to find the right solution for your space. Our team knows all the tricks of the trade, bringing years of experience and expertise right to your doorstep.

They’ll take care of everything, from precise measuring to flawless installation, for a stress-free and stylish finish.

It’s true, from the minute you get in touch to the magical moment you stand back and admire the end result, we’re only happy when you are. In fact, everyone at Hillarys cares about your home as much as you do and we really do take pride in getting it just right, which includes tidying up and leaving your home just as we found it too.

So don’t risk getting it wrong at your windows! Leave the measuring and fitting to us, and you’ll be in safe hands.

Visit Website

Location:

Colwick Business Park Private RD,
Nottingham
Nottinghamshire
NG4 2JY

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Hillarys 5 star review on 7th February 2025

188

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are very happy with the visual look of our blinds, but very disappointed with the actual operation of them, we paid over a £1000 for your product, expecting state of the art fittings, the blind installation framework is secured using 6 brackets, the blind then slides up or down the inside of the frame, talk about clunk click, the blind catches every bracket,. In this day and age a very poor bracket securing design, 4 blinds 24 clunk clicks. Not happy.”

Hillarys 3 star review on 13th June 2022

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Posted 3 years ago

“Expensive and to be honest the service was just ok the fitter was great tho Constant emails and offering special offers are not helpful when you enquire it’s a just £10 off the original price - wouldn’t use again I don’t think will wait for a local company next time the prices where so Much better but we needed them fast so we had to go with Hilary’s”

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Posted 3 years ago

“The blinds were delivered by the fitter, James, and I was very pleased with the overall experience from ordering to fitting.”

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Posted 3 years ago

“Very disappointed the blind doesn’t do the job I expected in that it is a blackout blind it is too far from the window to give the impact that I was looking for also the cord has been moved and left at an angle which looks ridiculous not happy at all”

Hillarys 3 star review on 13th April 2022

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Posted 3 years ago

“Blinds are lovely and fitter very pleasant but when he left he had left us all the old blinds - rails and packaging for us to dispose of.”

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Posted 3 years ago

“The blind is fine but I wanted a blackout blind but doesn’t actually stop the light disappointing plus the safety chain not straight”

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Posted 3 years ago

“I realised after he left the job wasn’t fully completed. As I found in the rubbish left that he didn’t apply the piece for the chain. Not good especially as I paid so much.”

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Posted 3 years ago

“No problem with service and the young man who fitted the blinds to my patio door did an excellent job. BUT, I am very disappointed with the colour. I chose what looked like, from the samples, a white background with a pink rose pattern. It turned out to be a pale blue grey pattern which didn't go with my curtains. I am 86 so can't be bothered with the hassle of replacing them. Just be warned when choosing from their samples.”

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Posted 3 years ago

“There were issues about a delay in getting the large refund due to us and delivery of blinds. Initial visit went well. Customer service agents were polite but action in relation to refund and getting delivery sorted was slow and required numerous calls from me. Not likely to use again. Sorry.”

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Posted 3 years ago

“The service of measuring up and then fitting the blind was very good. I would like to point out that I am extremely disappointed that the person who delivered and fitted the blind drove his van over my father's garden with flowers when entering the driveway. The driveway is around 20 feet wide and this was pretty careless.”

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Posted 3 years ago

“My curtains are lovely so please just wish they weren’t as expensive as they were. They could have thrown in a couple of matching cushions for the price I paid. The fitter was very pleasant”

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Posted 3 years ago

“Initially had blinds fitted excellently at fantastic price. Then on requiring further blinds went back to Hillary’s for blinds fitted extremely poorly by different fitter much more expensive. Then after pushing greatly for further fit Scott from Burnley redeemed Hillary’s with fantastic fit and excellent Service. Thank you Scott! A credit to the company who reacted poorly to our complaint. Well done Scott and best wishes to you”

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Posted 3 years ago

“Had two Roman blackout blinds fitted because I didn't want the light to come through but in both rooms there is a gap and now that the time has changed the rooms are so bright early in the morning and till the evening so my daughter finds it hard to sleep. I really don't understand how they take the measurements. Definitely better to go with someone else as they will not rectify the mistake.”

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Posted 4 years ago

“Loving our blinds but the power crank looks more like a workman's drill.... its Black and Decker in orange and black. I know it might sound petty but doesn't look good having it around the conservatory. Has anyone got any pictures of their power cranks? I've contacted the rep and she assures me this is the latest version.....really??? No response from my email either. Would have been a five star rating because the fitter was great. Lost one star for power crank and one for poor customer service.”

Hillarys 3 star review on 17th June 2020

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Posted 5 years ago

“Excellent product but pricey. I now find that they don't "service" blinds over 3 years old - so is that the life expectancy for an expensive product!!?? As I say, good product but customer service sucks!”

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Posted 5 years ago

Hillarys is rated 3.8 based on 1,596 reviews