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Hillarys Reviews

4.0 Rating 2,083 Reviews
74 %
of reviewers recommend Hillarys
Read Hillarys Reviews

About Hillarys:

Hillarys - For the window wise

We’ve been helping our customers create beautiful homes with our made-to-measure blinds, curtains, shutters and awnings for over 50 years.

Choosing the right window treatments can feel overwhelming, but with Hillarys you don't have to worry. When you buy a window dressing from us you can be sure it’s been lovingly finished to the highest standard by our skilled manufacturing team.

Every new design goes through a rigorous testing process that checks it will meet the demands of the average home. If the fabrics don’t meet our standards, they don’t make it into our range. Only the best performing styles should be in your home. It’s as simple as that!

When you book an in-home appointment, your friendly and knowledgeable local advisor will bring along samples of our full product range for you to have a look at, and they’ll work with you to find the right solution for your space. Our team knows all the tricks of the trade, bringing years of experience and expertise right to your doorstep.

They’ll take care of everything, from precise measuring to flawless installation, for a stress-free and stylish finish.

It’s true, from the minute you get in touch to the magical moment you stand back and admire the end result, we’re only happy when you are. In fact, everyone at Hillarys cares about your home as much as you do and we really do take pride in getting it just right, which includes tidying up and leaving your home just as we found it too.

So don’t risk getting it wrong at your windows! Leave the measuring and fitting to us, and you’ll be in safe hands.

Visit Website

Phone:

0800 916 1094

Location:

Colwick Business Park Private RD,
Nottingham
Nottinghamshire
NG4 2JY

Write Your review

Hillarys 5 star review on 15th September 2026
Hilary Maddox
Hillarys 5 star review on 7th February 2025
Anonymous
Hillarys 5 star review on 4th February 2025
Alan Shaw
Hillarys 5 star review on 10th September 2024
Carol Willing
Hillarys 5 star review on 9th September 2024
Wendy Hall
Hillarys 5 star review on 29th March 2023
Anonymous
Hillarys 5 star review on 29th March 2023
Anonymous
187
Anonymous
Anonymous  // 01/01/2019
Very good efficient service
Helpful Report
Posted 4 years ago
Dreadful experience, no customer service, once they have your deposit they don’t care. Took months to contact for delivery, refused to refund, Russell the account manager is a very busy man, too busy for customers it seems! AVOID AT ALL COSTS!!!!!!!!!!!!!
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Posted 4 years ago
Hilary's have been amazing! Michael has been very professional and accommodating on both occasions, will definitely recommend him.. Nisha
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Posted 4 years ago
Both the rep and the fitting team were pleasant. The blind was fitted perfectly and quickly. Happy with the result.
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Posted 4 years ago
Hopeless communication. Still waiting for blinds ordered in August - sick of being fobbed off.
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Posted 4 years ago
Excellent service from Brendan from start to finish. Had eight blinds fitted. 4 of these were perfect fit to patio doors & all blinds fitted to doors & windows perfectly. No hassle or mess. Impressed with quality & ease of service provided from ordering to fitting. Would definitely use Hilary’s again for my blinds.
Hillarys 5 star review on 24th February 2022
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Posted 4 years ago
Excellent service & good range of products.
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Posted 4 years ago
Excellent service, good advice given about which blinds would suit me best. Very happy with blinds we bought.
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Posted 4 years ago
Sadly I would not even give them a 1 star. Please avoid this company at all costs. I placed an order last September. I was contacted in January to say there was a delay. Heard nothing since. I keep ringing and get told an email has been sent to the Area Director and someone will call me back. This has never happened. I have made a complaint no response. Shocking service.
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Posted 4 years ago
Great service and lovely blinds. Very efficient staff from start to finish
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Posted 4 years ago
I had a really good experience with Hilarys rep David - oasis. He could not have been more helpful. He came measured took payment, gave a fitting date and time stuck to even texting the day before confirming attendance. He was so good that I didn't hesitate to use him again when I decided to replace the blinds at my mums.
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Posted 4 years ago
The representative that attended our property was very friendly, patient and did a good work.
Hillarys 5 star review on 22nd February 2022
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Posted 4 years ago
The representative camero measure the windows and brought a good selection of sample material. He helped me to choose a fitting pattern in a polite manner. When he returned to fit them he arrived on time and completed the work quickly and neatly. I am very satisfied with this work.
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Posted 4 years ago
Really pleased with the blinds and the fitting
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Posted 4 years ago
My local window covering expert he was extremely professional, timely manner & fitted my blinds with ease, excellent customer service throughout the process, kept me informed regarding delivery date/ arrival time, guidance suitability of blinds etc valved input. This is my fourth order from Hillarys I have been using their services for nearly 10 years, no problems have occurred highly recommended.
Helpful Report
Posted 4 years ago
Hi, Where do I start, ordered roof and side blinds for my conservatory having moved in in May 2021, ordered in June received a call from fitter to come in August however when he turned up 40 clips were missing so unable to fit them all, waited several weeks, fitter came back now 2 of my vertical blinds don't made too long, another month wait while re made, came back guess what too long again, this happened four times, fitter as frustrated as me kept telling manufacturers they needed to be made shorter, I have rang numerous times as no correspondance with me, no one is ever able to help just say"get someone to ring you back", no one ever does, have e mailed, finally someone said would get manager Fabien to ring me, finally get call but not convenient time so said he would ring back, still waiting! I use my conservatory to eat in and was unable to use last summer now we heading towards summer will be too hot to use again, thankfully I only paid deposit and will now be "calling it a day" and getting another firm in to do the blinds as they look a total mess with two not fitting, I think a six month wait is quite long enough! thought a big well known company would be good how wrong, take your money and can't deliver, avoid at all costs save yourself heartache and stress, this company have no conscience or care for customers!
Helpful Report
Posted 4 years ago
Placed my order in October 2021, learnt the blinds were manufactured but most of them could not be located, got partial refund and waiting for installation date for 3 blinds fully paid. I spoke numerous times to the customer service and I still don't know when they will fit the blinds. I will never use this company again.
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Posted 4 years ago
Shocking service
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Posted 4 years ago
Avoid at all cost. Paid £1300 deposit at the beginning of October and was given a date for 2nd February by the representative, then was sent an email to say fitting was now in March !!! the wait apparently is because the shutters are made in CHINA, heard last week from Hilarys the blinds have arrived in this country however the fitter is not available to fit them until March, even though I was told if they arrived in this country I could have them fitted in February. In November I was refused a refund. Disgusting company policies and WOULD NOT RECOMMEND
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Posted 4 years ago
Worst service ever and blinds / shutters are nothing special . My shutters frame broke after 3 months fitting, 3 months after reporting it and I still can’t get a phone call from their area manager to book a repair date!! Catastrophic!!
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Posted 4 years ago
Hillarys is rated 4.0 based on 2,083 reviews