Highway Garden Centre Reviews

Name: Highway Garden Centre
Address: Loddon Road, Norwich
Rating: 4.80

4.8 Rating 1,004 Reviews

96 %

of reviewers recommend Highway Garden Centre

4.8

Based on 1,004 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Highway Garden Centre 5 star review on 7th March 2023

Angie Day

Highway Garden Centre 5 star review on 27th November 2021

Anonymous

Anonymous // 01/01/2019

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“Very pleased with the online service I received from Highway Garden Centre. My toaster and kettle were delivered by DHL, which gave me an hour spot and delivery was spot on. However upon receipt of my items one had a fault (small mark on it) I contacted them straight away and they arranged a pick up and swap of my damaged item pretty much without question (I just took a picture of the damage and sent to them) I am extremely happy with the service provided”

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Posted 5 years ago

“Great product excellent service fast delivery would use again great company”

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Posted 5 years ago

“Item was delivered next day within the 1 hour time slot given by courier. Excellent service and product is perfect”

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Posted 5 years ago

“Impressed by your concern over complications over delivery. Thank you. Very reassuring.”

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Posted 5 years ago

“Well, my order hasn't arrived yet so can't say nothing about the product but I can say one thing....DHL the worst delivery company ever!”

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Posted 5 years ago

“Very pleased but should have ordered the bigger size so that I could have the fountain on and also the filter box”

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Posted 5 years ago

“Excellent service. Product was exactly as described and perfect for what we needed. Will definitely order again in the future.”

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Posted 5 years ago

“Excellent service. Ordered one evening and received email to say goods would be delivered two days later. As I would not be at home on that day I was given the chance to arrange another delivery date. The goods arrived promptly on that day.”

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Posted 5 years ago

“Extremely fast delivery and excellent packing. Thanks!”

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Posted 5 years ago

“Good price, quick delivery - happiness”

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Posted 5 years ago

“Excellent service.Posted within 2hours of submitting order”

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Posted 5 years ago

“I am very pleased with the items I ordered and the delivery time was very good. BUT both boxes of the items inside the outside wrapper were badly squashed and torn. This was disappointing but especially of the candle I ordered as I wanted to give it as a gift but was unable to do so. I don’t think this was the fault of Highway but of the UK mail company that delivered them.”

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Posted 5 years ago

“Excellent mail order service provider, well priced goods, very happy purchase experience all round, thank you.”

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Posted 5 years ago

“Unfortunately I had to return the item I ordered, however I was very pleased with the prompt and good customer service.”

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Posted 5 years ago

“Best price instant deliver and the pump works”

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Posted 5 years ago

“Very good communication and product exactly as discription, I am pleased with the plant stand it looks a picture now it's planted out.”

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Posted 5 years ago

“Very competitively priced and delivery could not have been any faster, with excellent communication and updates on despatch and transit. Would definitely recommend and return!”

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Posted 5 years ago

“Very satisfied with your service and will certainly shop with you again”

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Posted 5 years ago

“The sandals were well described and despatched promptly. Thank you,”

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Posted 5 years ago

“Mug (last one in stock) was delivered broken in half. Not packaged in a box but in bubble wrap and a padded envelope - why when I paid £4.99 for P+P? Totally not impressed. I expect to receive a phone call back tomorrow (they're only open 9-5 Monday-Friday so had to leave a voicemail), and an apology. I don't want a refund - I want the mug (in one piece). Desperately disappointed and totally let down.”

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Posted 5 years ago

Highway Garden Centre is rated 4.8 based on 1,004 reviews