Highway Garden Centre Reviews

Name: Highway Garden Centre
Address: Loddon Road, Norwich
Rating: 4.80

4.8 Rating 1,017 Reviews

96 %

of reviewers recommend Highway Garden Centre

4.8

Based on 1,017 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Highway Garden Centre 5 star review on 7th March 2023

Angie Day

Highway Garden Centre 5 star review on 27th November 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly good service”

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Posted 3 months ago

“Amazing efficient service from the order all of the way to delivery with updates except the Jellycat was not protected enough, there was a hole in the bag which is an issue because they are collectibles and mud all over the bag from transit. Please consider wrapping them up and or double bagging them so they arrive safely and your customers are happy thank you so much”

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Posted 5 months ago

“Arrived promptly in one piece although the item has got a couple of chips out of the edge of the 'turret' in the roof where the detatchable roof sits on but other wise it's fine.”

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Posted 6 months ago

“Online ordering was easy. Being told to collect from customer service was not correct for the product I ordered and I needed to go to the garden centre to collect. I'll know for next time!”

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Posted 6 months ago

“Ordered from website. Was easy to do. Item arrived quickly.”

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Posted 7 months ago

“Polite and efficient service”

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Posted 11 months ago

“Ordering was simple ,delivery good would have got 5 stars if they had contacted to inform us what day they were delivering”

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Posted 1 year ago

“Goods arrived in good time. Good communication from carrier. Unfortunately part bent in transit bt it was easily straightened.”

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Posted 1 year ago

“Excellent service & delivery team, on-time delivery, and good product quality.”

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Posted 2 years ago

“Good product and clear service from you, however , probably won't be using you again as you use DHL as courier. Always have problems with DHL deliveries - bad tracking info, issues with delivery and delays as in this time. Delay and poor tracking info meant me hanging around for a wasted day, so although your product and service from you is good, DHL would stop me using you in the future”

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Posted 3 years ago

“Got the best price for the pond pump, which was delivered promptly.”

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Posted 3 years ago

“Efficient collection”

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Posted 3 years ago

“Hi, Staff very pleasant. Good social distancing in place. No hand sanitizer available.”

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Posted 4 years ago

“Straight forward, the screen for entering address looked a bit strange as there seemed to be an extra line at the beginning.”

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Posted 4 years ago

“Class ck & collect, explained v high risk group & could it be brought outside yes but you still have to go into the customer service desk! Means I won’t use this service again so if it can’t be delivered I’ll go elsewhere, pity as you have a good range at competitive prices.”

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Posted 4 years ago

“My order was ready and waiting when I went to collect it from the shop. The staff were helpful and polite. The bird feeder is made from a sturdy metal but, because the pole is made up of 3 fferent sections which slot into each other, the bottom section does tend to fall off easily when you move the feeder. The attachments for the water bowl and mesh tray were a bit of a puzzle to fix onto the pole. Once attached, they seem set in place and sturdy though.”

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Posted 4 years ago

“Goods arrived promptly and in good order.”

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Posted 4 years ago

“Good delivery . Just do not know why the boxes are so big!”

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Posted 5 years ago

“Quick, well packaged despatch, competitively priced item.”

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Posted 5 years ago

“Good quick delivery really pleased with my order.”

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Posted 5 years ago

Highway Garden Centre is rated 4.8 based on 1,017 reviews