Highway Garden Centre Reviews

Name: Highway Garden Centre
Address: Loddon Road, Norwich
Rating: 4.78

4.8 Rating 1,048 Reviews

95 %

of reviewers recommend Highway Garden Centre

4.8

Based on 1,048 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Highway Garden Centre 5 star review on 7th March 2023

Angie Day

Highway Garden Centre 5 star review on 27th November 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast easy online services at the best price online. Well packaged for post. Excellent communication and tracking.”

Helpful Report

Posted 3 weeks ago

Hi Robert, Thank you for your kind review. We’re glad you were happy with the fast, easy online service, best price, good packaging, and clear tracking. If you need anything else, just reach out. Kind regards, Team Highway Garden Centre

Posted 2 weeks ago

“The man I spoke to was super helpful and found the item I was after and got it set by off to me. Many many thanks”

Helpful Report

Posted 3 weeks ago

“My Lemax package was delivered on time. I was very pleased with Hansel & Gretel table top design. I also purchased two table top Lemax designs previously from another garden centre, designs are well made and robust.”

Helpful Report

Posted 1 month ago

“Delivery was prompt and on time. Item quality as expected”

Helpful Report

Posted 1 month ago

“My items were damaged. I contacted the Highway Garden Centre & Leisure and they responded immediately.”

Helpful Report

Posted 1 month ago

“Ive given 1 star only because i was saddened how my order had been packaged and delivered.i had ordered 2 fragile reindeer which were not packaged properly and came to me smashed to pieces”

Helpful Report

Posted 1 month ago

“Easy to order. Promp delivery. Bit disappointed with the size. But overall good service. Thank you”

Helpful Report

Posted 1 month ago

“A quality product from a good and reliable company. 10 out of 10”

Helpful Report

Posted 1 month ago

“Could NOT beleive how quick the delivery of this item was. Christmas present for the Grand children. So they have not seen it yet. Massive surprise when they do. Thank you”

Helpful Report

Posted 1 month ago

“I have yet to receive the item. I ordered the item 1-12-25 and as of 11-12-25 I haven’t received it. I am unable to comment further”

Helpful Report

Posted 1 month ago

“Didn't have to wait to long for my parcel, tracking was good”

Helpful Report

Posted 1 month ago

“I ordered a Christmas tree and the courier they used (DX) was awful. There were two failed delivery attempts, both due to the courier because they didn’t actually attempt to deliver the item (I have read similar reviews from other people on Trustpilot). Luckily I received it on the third attempt. Highway Garden Centre didn’t provide much tracking information themselves, it was all down to the courier. The tree is lovely, especially for the reasonable price, but it didn’t come with a box, it was just wrapped in bubble wrap and black bin bag-type plastic. I wouldn’t recommend ordering from Highway if they continue to use DX as their courier.”

Helpful Report

Posted 1 month ago

“Product was as described and arrived in the timeframe indicated. Very good service”

Helpful Report

Posted 1 month ago

“Feathers McGraw hottie. Pleased with my purchase. Lovely quality. Packaging could have been nicer for price. As it is a gift. Delivered on time but no updates on delivery but it’s busy time of year. Overall a happy customer. Would buy from Highway in future.”

Helpful Report

Posted 1 month ago

“Loved this item arrived on time well packaged and is larger than I thought it would be Reasonably priced”

Helpful Report

Posted 1 month ago

“Very poor, due to the contents of the service kit at £11.99 was missing from the box. Boxes should checked to make sure everything is included. Had to drive back to the store to get it sorted out as I had rang 3 times at 4.-5 on the Wednesday and no pick up. These boxes should be cellotaped to stop any tampering if this was the cause of items missing. Spent £33.95 in Aquatics & £108 in your store. Will not be using click & collect again. Very disappointed.”

Helpful Report

Posted 2 months ago

“Very easy to place an order. Received quite quickly bearing in mind the flooding locally which delayed delivery.”

Helpful Report

Posted 2 months ago

“Product as described and quick delivery so all round a great service”

Helpful Report

Posted 2 months ago

“Online order. Very easy and super fast delivery.”

Helpful Report

Posted 2 months ago

“Excellent service”

Helpful Report

Posted 3 months ago

Highway Garden Centre is rated 4.8 based on 1,048 reviews