“Exceptional service rarely received sadly these days! First found item on line (silver bangle) - had a query regarding weight of silver, so sent a message. Received telephone reply back with 12 hours and proceeded to order item on line …it was a 70th birthday present … Rotal Mail actually managed to deliver within 48 hours. Package was beautifully wrapped and
Silver bangle as EXACTLY what the recipient
….ME …. Wanted !
Hersey outdid every stall In Portobello Road and several at Silver Vaults !! Well done and thank you from this v happy and spoilt 70 year old”
“I'm very happy with the engraved bookmark, which I ordered as a gift for a friend.
Ordering was an easy process and delivery was prompt. I have ordered from your company previously and was equally pleased, which is why I returned to you. Altogether a very pleasant process. Thank you.”
“Ordered the cuff bracelet as a 25yr annniversary gift for my husband. Service was great - prompt and well packed. Love the engraving. Very happy with purchase and would recommend to friends and family.”
“Ordered napkin ring and then realised a mistake e mailed and rang the next morning. Issue had already been sorted. Lady on the phone was excellent and we will be using again. Excellent.”
“Very helpful when I called for guidance - and also follow-up call when I made an order error! High quality products and beautifully presented. I preferred the previous grey boxes but the new ones I guess are more environmentally appropriate (the grey ones just looked more classy!).”
“A beautiful piece of jewellery and exactly what I wanted; I cannot fault anything.
From the initial order, through to delivery, my experience with this company was positive.
I would not hesitate to buy from them again and I highly recommend their products and service.”
“Great product. Classy and well made. Presents for 3 school friends turning 60 with one getting married and the other two joint best me. The monogram adds to it”
“I bought this for my Grandson who is about to go abroad,I haven't given it to him yet I know he will like it although I'm not sure I bought the right chain,maybe I should have ordered a link one which is probably heavier.Perhaps a good picture of the chain styles would help.Excellent service & delivery”
“My second silver bangle I have purchased. One for my son another for my daughter, both engraved. They both absolutely love them and so do I. Fantastic quality and great customer service. Would 100% recommend Herseys”
