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Heinnie Haynes Reviews

4.9 Rating 2,121 Reviews
99 %
of reviewers recommend Heinnie Haynes
Read Heinnie Haynes Reviews
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Phone:

033 0300 0400

Email:

support@heinnie.com

Location:

C Atlantic Gate,
BARRY
Vale of Glamorgan
CF63 3RF

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Heinnie Haynes 5 star review on 6th May 2026
Dennis S
Heinnie Haynes 5 star review on 16th February 2026
Jonathan L
Heinnie Haynes 5 star review on 16th February 2026
Frank W
Heinnie Haynes 5 star review on 16th February 2026
Frank W
Heinnie Haynes 5 star review on 9th January 2026
ANGELITO R
Heinnie Haynes 5 star review on 3rd January 2026
Adam B
Heinnie Haynes 5 star review on 4th December 2025
MR H
7
Anonymous
Anonymous  // 01/01/2019
The service was excellent, ordered and got next day delivery. Cannot comment on the product as it is a gift for someone turning 50.
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Posted 2 days ago
Good service and prompt comms.
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Posted 2 days ago
Top quality item from a reliable supplier. Delivery with DHL second to none.
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Posted 2 days ago
Great service, very quick and easy process with great item received
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Posted 3 days ago
perfect transaction, fast delivery, well packed and as described. Age safety checks completed without too much hassle. highly recommended
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Posted 3 days ago
Heinnie Haynes are always quick with orders. Have made a few purchases ftom them. Have never been disappointed with what I have received.
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Posted 4 days ago
Always a great experience shopping at Heinnie Haynes. Very informative website, quick to dispatch the order, plenty of delivery choices. Pleasure to deal with.
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Posted 4 days ago
As always, Heinnie Haynes have supplied me a high quality product at a competetive price with a fast delivery time.
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Posted 4 days ago
I've been shopping here for 10+ years and they've never let me down.
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Posted 5 days ago
Outstanding service. DHL lost the parcel and I get a reply from Richard straight away saying sorry and shipped the next one via DPD immediately. Fantastic and the products are great
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Posted 5 days ago
Just great allround
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Posted 1 week ago
I really appreciate the help from the customer service team very polite and well knowledgeable extremely fast service and delivery 👍
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Posted 1 week ago
Thank you for your message, Graeme. We’re glad to hear our customer service team were polite and knowledgeable, and that you experienced very fast service and delivery. Kind regards, Team Heinnie Haynes
Posted 1 week ago
The ‘Sailors clasp knife’ has replaced one identical I bought as a young Boy Scout from Baden Powell House in London 1969. From spotting it on your website to holding it took no time at all. A very efficient service throughout.
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Posted 1 week ago
Thank you for your message, Dave. We’re glad to hear the Sailors clasp knife holds special memories and that you found our service efficient. Kind regards, Team Heinnie Haynes
Posted 1 week ago
Great choice of products. Really quick delivery. Well done.
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Posted 1 week ago
Thank you for your message, David. We’re glad to hear you’re happy with the product choice and the quick delivery. Kind regards, Team Heinnie Haynes
Posted 1 week ago
Thank you
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Posted 1 week ago
Thank you for your message. We’re glad to hear from you. Kind regards, Team Heinnie Haynes
Posted 1 week ago
All good thank you.
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Posted 1 week ago
Thank you for letting us know. We’re glad to hear everything’s good. Kind regards, Team Heinnie Haynes
Posted 1 week ago
Great pricing and first class tools, with an easy and friendly delivery service. Colour me impressed.
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Posted 1 week ago
Thank you for your kind words, Mark! We’re glad you’re impressed with the pricing, tools, and delivery. Kind regards, Team Heinnie Haynes
Posted 1 week ago
Found your website,i was looking forward to purchasing different types of knives,as i collect them, however DHL who you use as the carrier have lost my purchase, so dissapointed,i am starting the procedure for reimbursement,until you change your carrier as DHL cant be trusted i will not be making any purchases. I have not even been contact by DHL for any updated information or an apology. Kind regards Mark Behan
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Posted 1 week ago
Thank you for your order, and sorry DHL let us both down on this delivery. I appreciate you collecting your order after the delay with DHL. We also offer UPS and DPD as an alternative for personal preference.
Posted 1 week ago
Great choice on the website and lovely guys to deal with. The 3 stars are because they got my order wrong and send me the wrong knife. They did offer to exchange it but honestly no time to sort that out, I'll keep the one I didn't want, although frustrating.
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Posted 2 weeks ago
Sorry to hear we got your order wrong and you received the wrong knife. We appreciate you letting us know. We did offer an exchange, but you didn’t have time to sort it out. If you’d like to discuss options, please contact our support team. Kind regards, Team Heinnie Haynes
Posted 1 week ago
Excellent piece of kit, delivered at the time estimated. Great company.
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Posted 2 weeks ago
Thank you for your kind words, Andrew! We’re glad to hear you’re happy with the kit and delivery timing. Kind regards, Team Heinnie Haynes
Posted 1 week ago
Heinnie Haynes is rated 4.9 based on 2,121 reviews