Heinnie Haynes Reviews

Name: Heinnie Haynes
Address: C Atlantic Gate, BARRY, Vale of Glamorgan
Rating: 4.94

4.9 Rating 2,121 Reviews

99 %

of reviewers recommend Heinnie Haynes

Visit Website

Phone:

033 0300 0400

Email:

support@heinnie.com

Location:

C Atlantic Gate,
BARRY
Vale of Glamorgan
CF63 3RF

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Heinnie Haynes 5 star review on 6th May 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What can I say, Heinnie Haynes is one of the most perfect companys to shop with, there customer service is unlike any other out there so am struggling to think how you could improve other than perhaps adding an aditional star, just keep doing what your doing im more than happy with things. Thanks, Gaz”

Helpful Report

Posted 2 weeks ago

Thank you for your kind words, Gaz! We’re really glad you’re happy with our service and appreciate you taking the time to share your feedback. Kind regards, Team Heinnie Haynes

Posted 2 weeks ago

“Great service and a great price. I'm very happy and I thank you.”

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Posted 2 weeks ago

Thank you for your review, Paul! We’re glad to hear you’re happy with the service and the price. We appreciate you taking the time to share your feedback. Kind regards, Team Heinnie Haynes

Posted 2 weeks ago

“Great company to buy and deal with good communication and excellent service... Why go elsewhere.!”

Helpful Report

Posted 2 weeks ago

Thank you for your review, Stephen! We’re glad to hear you had a great experience with good communication and excellent service. Kind regards, Team Heinnie Haynes

Posted 2 weeks ago

“I have been using Heinnie for years and in all that time I’ve only had two hiccups which were promptly resolved with a quick phone call to the very helpful staff. A top company you won’t regret doing business with.”

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Posted 2 weeks ago

Thank you for your review! We're glad to hear you’ve had reliable service over the years and that any hiccups were resolved quickly by our staff. We appreciate your loyalty. Kind regards, Team Heinnie Haynes

Posted 2 weeks ago

“Fast and solid service . . . Pls allow me to share a small improvement. I bought 3 pcs Mercury Swiss type knife for my friends as gifts. I wish to see some leather sheath with the knives . At least they can provide a sellable option with the items during the buying process. Besides all products are highly beautiful and nice.”

Helpful Report

Posted 2 weeks ago

Thank you for your review! We’re glad to hear you had fast and solid service, and we appreciate your suggestion about a leather sheath. We’ll take your feedback into account. Kind regards, Team Heinnie Haynes

Posted 2 weeks ago

“Excellent quality. Fast delivery”

Helpful Report

Posted 2 weeks ago

Thank you for your review! We’re glad to hear you’re happy with the excellent quality and fast delivery. Kind regards, Team Heinnie Haynes

Posted 2 weeks ago

“Happy with the knife thank you. Perfect condition. Also top level customer service. I had an issue with the courier which was totally not hennie haynes fault, and they were friendly and helpful and sorted it out straight away for me, sending me out another with a different courier while the original item was recalled from the first courier. We run a shop ourselves and when we deal with a company that has customer service like the service we take pride in providing at our business, it does not go unnoticed. Thankyou.”

Helpful Report

Posted 2 weeks ago

Thank you for your review! We’re glad to hear you’re happy with the knife and that the service helped sort the courier issue quickly. Kind regards, Team Heinnie Haynes

Posted 2 weeks ago

“As always things went to plan a great little or not so little slipjoint pocket knife”

Helpful Report

Posted 2 weeks ago

Thank you for your review! We’re glad to hear things went to plan and that you’re enjoying the slipjoint pocket knife. Kind regards, Team Heinnie Haynes

Posted 2 weeks ago

“I’ve ordered several times from Heinnie Haynes. Always prompt delivery, easy to order from and if you need advice there is always someone at the end of the phone.”

Helpful Report

Posted 2 weeks ago

Thank you for your review! We’re really glad to hear you’ve found ordering easy, delivery prompt, and that there’s always someone to chat with if you need advice. Kind regards, Team Heinnie Haynes

Posted 2 weeks ago

“I’ve been a customer for many years. Quality kit at good prices with excellent service and wry prompt delivery.”

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Posted 3 weeks ago

Thank you for your review! We’re really glad to hear you’ve enjoyed quality kit, good prices, excellent service, and prompt delivery over the years. Kind regards, Team Heinnie Haynes

Posted 2 weeks ago

“I bought a few small items for my Victorinox Swiss Army Knives and they all arrived safely in rapid time .. thanks”

Helpful Report

Posted 3 weeks ago

Thank you for your review! We’re glad the items arrived safely and in rapid time. Kind regards, Team Heinnie Haynes

Posted 2 weeks ago

“I recently ordered a William Henry necklace using Pending, and I couldn’t be more pleased. The dispatch was incredibly fast, the packaging was impeccable, and the necklace itself looks absolutely stunning. Many thanks to the Heinnie team for such a great experience.”

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Posted 3 weeks ago

Thank you for your review! We’re really glad you had fast dispatch, impeccable packaging, and that the William Henry necklace looks stunning. Kind regards, Team Heinnie Haynes

Posted 2 weeks ago

“Best service anywhere”

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Posted 3 weeks ago

Thank you for your review! We’re glad you felt the service was the best. Kind regards, Team Heinnie Haynes

Posted 2 weeks ago

“Parcel arrived on time, all products as described 👍”

Helpful Report

Posted 3 weeks ago

Thank you for your review! We’re glad the parcel arrived on time and that all products were as described. Kind regards, Team Heinnie Haynes

Posted 2 weeks ago

“Fantastic speedy service by HH. Also a great range of kit. Quality.”

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Posted 4 weeks ago

Thank you for your review! We’re really glad you felt the service was speedy and that you’re happy with the range and quality. Kind regards, Team Heinnie Haynes

Posted 2 weeks ago

“First time I've used heinnie Haynes all around good experience very quick delivery and the knifes are razor sharp and good quality as they should be . Will definitely use them again 😁😁”

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Posted 4 weeks ago

Thank you for your review! We’re really glad you had a good experience, with quick delivery and sharp, high-quality knives. We look forward to serving you again. Kind regards, Team Heinnie Haynes

Posted 2 weeks ago

“Excellent fast service. Thanks, will buy from you again.”

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Posted 1 month ago

Thank you for your review! We’re glad you experienced excellent fast service and that you’ll buy from us again. Kind regards, Team Heinnie Haynes

Posted 2 weeks ago

“I always buy with confidence knowing that if i need to contact them about an order query they will always respond quickly. Excellent Service all round that could not be improved. Always 10/10”

Helpful Report

Posted 1 month ago

Thank you for your review! We’re glad you feel confident ordering with us and that our response time meets your needs. If there’s anything else you need, feel free to reach out. Kind regards, Team Heinnie Haynes

Posted 2 weeks ago

“I recently purchesd this Jack Wolf Knives After Hours Jack Kirinite Tortoise Shell Folding Knife from the only place I purchase knives from, H/H. The knife is total quality, well made, smooth to operate and sharp out of the box, it looks fabulous and is perfectly centered, not a belmish but one problem that was not H/H's fault, it was delivered to the wrong address. H/H moved heaven and earth to recitify the matter nothing short of what they are renowned for, eventually it turned up but knife aside it just proves that the custome care from H/H is second to none. If you want peace of mind when ordering anything like this order from H/H you won't be disapointed.”

Helpful Report

Posted 1 month ago

Thank you for your review! We’re really glad the knife met your expectations and that you were happy with the overall service, even with the delivery hiccup. If you need anything else, feel free to reach out. Kind regards, Team Heinnie Haynes

Posted 2 weeks ago

“The usual fast delivery from HH, always amazingly prompt service! Everything in my order was as described, good quality items that exceeded my expectations. The leather knife sheath supplied was really good value and fitted my home forged knife perfectly.”

Helpful Report

Posted 1 month ago

Thank you for your review! We’re glad the delivery was fast and that everything matched your description, and that the leather knife sheath represented good value and fit your home forged knife well. Kind regards, Team Heinnie Haynes

Posted 2 weeks ago

Heinnie Haynes is rated 4.9 based on 2,121 reviews