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Heinnie Haynes Reviews

4.9 Rating 2,066 Reviews
99 %
of reviewers recommend Heinnie Haynes
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Phone:

033 0300 0400

Email:

support@heinnie.com

Location:

C Atlantic Gate,
BARRY
Vale of Glamorgan
CF63 3RF

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Heinnie Haynes 5 star review on 6th May 2026
Dennis S
Heinnie Haynes 5 star review on 16th February 2026
Jonathan L
Heinnie Haynes 5 star review on 16th February 2026
Frank W
Heinnie Haynes 5 star review on 16th February 2026
Frank W
Heinnie Haynes 5 star review on 9th January 2026
ANGELITO R
Heinnie Haynes 5 star review on 3rd January 2026
Adam B
Heinnie Haynes 5 star review on 4th December 2025
MR H
7
Anonymous
Anonymous  // 01/01/2019
As a first time customer of Heinnie Haynes I have to say that I have been very pleased with the level of service by this company. My recent purchases arrived within the time frame stated, as described on their web site, well packaged and intact. They use reputable courier providers, DHL & DPD, whose drivers are very professional, friendly and mannerable. All in all a painless online purchase. I would recommend this company to anyone without hesitation. Cheers to the team at Heinnie Haynes !! John.
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Posted 3 weeks ago
Thank you for your review, John! We’re really pleased you had a smooth, timely experience and that your items arrived well packaged and intact. We’ll pass your kind words to the team and our courier partners. We appreciate your recommendation and look forward to serving you again soon. Kind regards, Team Heinnie Haynes
Posted 3 weeks ago
It's a really nicely made knife, and nicely sharp. Although it has a very strong back spring that I am hoping will ease off in time. Heinnie Haynes despatched it quickly but the courier delivered it to completely the wrong address and had no record of where that might be. Luckily the recipient put it through our letterbox a couple of days later.
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Posted 3 weeks ago
Thank you for your review, Robin! We’re glad you’re pleased with the knife and its sharpness. Sorry to hear about the courier mix-up—glad it eventually got to you. We’ll note your feedback about the back spring. Kind regards, Team Heinnie Haynes
Posted 3 weeks ago
Great products, good prices & excelent service, everything you need.
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Posted 3 weeks ago
Thank you for your review, Jeff! We’re thrilled you’re happy with our products, prices, and service. We appreciate your feedback and look forward to helping you again in the future. Kind regards, Team Heinnie Haynes
Posted 3 weeks ago
Top quality products and services. Ordered and supplied basically next day delivery, only DHL delayed my actual delivery to the following day but that is no fault of Heinnie Haynes. Recommend them and will not hesitate to use them again in the future for my specific needs
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Posted 3 weeks ago
Thank you for your review, Paul! We’re glad you were happy with the top quality products and services, and that delivery mostly met your expectations. We appreciate your recommendation and look forward to serving your future needs. Kind regards, Team Heinnie Haynes
Posted 3 weeks ago
Great customer service as always. My new knive arrived on the date it was supposed too as always.
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Posted 1 month ago
Thank you for your review, Simon! We’re glad your new knife arrived on time and that you’re happy with our service as always. Kind regards, Team Heinnie Haynes
Posted 3 weeks ago
Great selection of products. Regular offers. Great reward scheme. Postage is quick and secure. One of the few retailers with a genuinely good customer service.
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Posted 1 month ago
Thank you for your review! We’re glad you enjoyed the selection, regular offers, rewards scheme, quick postage, and our customer service. We’ll be here for any future needs. Kind regards, Team Heinnie Haynes
Posted 1 month ago
Great items and service 👍
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Posted 1 month ago
Thank you for your review! We’re glad you had a great experience with great items and service. We’ll be here for any future needs. Kind regards, Team Heinnie Haynes
Posted 1 month ago
Great range of outdoor kit, I was after a Victorinox 58mm Mini Champ which they had in stock at a good price. It was delivered promptly and in great condition. It is a super bit of kit and very well made. I have purchased it for a friend who I think will absolutely love it. Thank you Heinnie Haynes, will definitely shop here again 👍👍 5⭐️
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Posted 1 month ago
Thank you for your review, Neil. We’re glad you found a great range and that the Victorinox Mini Champ was delivered promptly in great condition. We appreciate your kind words and will be here for any future needs. Kind regards, Team Heinnie Haynes
Posted 1 month ago
Great stock of items. My goto site for edc. Fast delivery and a great returns policy.
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Posted 1 month ago
Thank you for your review, Ian. We’re glad you’re happy with our stock and the fast delivery. We’ll be here for any future needs. Kind regards, Team Heinnie Haynes
Posted 1 month ago
Second time ordered from these guys and both times items arrived very fast.
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Posted 1 month ago
Thank you for your review, Mr. We’re glad to hear your second order arrived very fast. We’ll be here for any future needs. Kind regards, Team Heinnie Haynes
Posted 1 month ago
Excellent service, my order arrived on time and in great condition.
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Posted 1 month ago
Thank you for your review. We’re glad to hear your order arrived on time and in great condition. We’ll be here for any future needs. Kind regards, Team Heinnie Haynes
Posted 1 month ago
I work for the emergency services and purchased the StatGear T3 Tactical Rescue Tool. It uses a liner lock to lock the blade in the open position. However, the knife I received, the blade would not lock open and light pressure on the back of the blade would cause it to close. It's either a defect with this knife or they're just poorly made. I sent it back for a refund but Heinnie said that the knife was not faulty and issued a refund but deducted the delivery fee. I deal with these knives at work and know exactly how a liner lock is meant to work and I would not have confidence using this knife. I can't recommend Heinnie either since it's essentially my word against theirs and they didn't issue a full refund.
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Posted 1 month ago
Thank you for your message. I’m sorry to hear about the issue with the StatGear T3 and the deduction of the delivery fee on your refund. That doesn’t sound right, and I’d like to look into this for you. It has been refunded for you now. We are here to help with any production information or advice. Kind regards, Team Heinnie Haynes
Posted 1 month ago
Decent price, quick delivery. Can't complain.
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Posted 1 month ago
Thank you for your review, Joe. We’re glad to hear you found the price decent and the delivery quick. We’ll be here for any future needs. Kind regards, Team Heinnie Haynes
Posted 1 month ago
Placed an order for 2 pairs of boots they were delivered following day. Excellent service will order again. thank you.
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Posted 1 month ago
Thank you for your review, Nigel. We’re delighted the boots arrived the next day and that you had excellent service. We look forward to serving you again. Kind regards, Team Heinnie Haynes
Posted 1 month ago
I love this knife they sent me it is sharp and it works brill i am very pleased with there service thanks to all at Heinnes you are brill
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Posted 1 month ago
Thank you for your review, Steven. We’re thrilled you’re pleased with the knife and our service. We’ll be here for any future needs. Kind regards, Team Heinnie Haynes
Posted 1 month ago
Quality items, delivered quickly and securely. This is my 5th purchase, all of which have exceeded expectations. Telephone support is quick and knowledgable, friendly staff.
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Posted 1 month ago
Thank you for your review, Ian. We’re delighted to hear that the quality items arrived quickly and securely, and that your fifth purchase has exceeded expectations. We’ll be here for your future needs. Kind regards, Team Heinnie Haynes
Posted 1 month ago
Another superb purchase from HH complete with a discount, excellent Customer service yet again from the Team.
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Posted 1 month ago
Thank you for your review, Paul. We’re glad you’re happy with the discount and the customer service from our team. We look forward to helping with your future purchases. Kind regards, Team Heinnie Haynes
Posted 1 month ago
Great products made with quality in mind. Outdoor camping and adventure equipment. Fab array of knives for every need reasonabley priced Work & outdoor attire quality products.
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Posted 1 month ago
Thank you for your review. We’re glad you’re happy with the quality, range, and value of our outdoor gear and knives. Kind regards, Team Heinnie Haynes
Posted 1 month ago
Purchase arrived promptly. Bought products from them before and will again in the future.
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Posted 1 month ago
Thank you for your review. We’re glad to hear the purchase arrived promptly and you’ll shop with us again in the future. Kind regards, Team Heinnie Haynes
Posted 1 month ago
From start to finish, the purchase and delivery went off without issue. The scales for the ukpk were an excellent fit and really added to the feel of the knife. The only downside is the scales are a little slick without something like a micarta inlay. Besides that, this is a really well made product at a pretty good value. Well done!
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Posted 1 month ago
Thank you for your review, Jacob. We’re glad to hear the purchase and delivery went smoothly and that the ukpk scales add to the feel. We’ll take your note about the slick scales into account. If you’d like any recommendations for alternatives with better grip, we’re happy to help. Kind regards, Team Heinnie Haynes
Posted 1 month ago
Heinnie Haynes is rated 4.9 based on 2,066 reviews