“Delivery was supposed to be 2-5 days - item still not arrived after 3 weeks. Seller kept saying they couldn't track my item with the delivery company. Eventually they agreed to a full refund after first offering me another item with 10% off - I don't want another item, I want my original choice or a refund!”
“Book arrived but took 6 days to arrive. Manual is not a hardback like they used to be, not sure how long a paperback will survive as a workshop manual!”