Heinnie Haynes Reviews

Name: Heinnie Haynes
Address: C Atlantic Gate, BARRY, Vale of Glamorgan
Rating: 4.95

5.0 Rating 1,997 Reviews

99 %

of reviewers recommend Heinnie Haynes

Visit Website

Phone:

033 0300 0400

Email:

support@heinnie.com

Location:

C Atlantic Gate,
BARRY
Vale of Glamorgan
CF63 3RF

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Heinnie Haynes 5 star review on 16th February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always use this company as they always get the job done ✔️”

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Posted 1 month ago

Thank you for your review. We’re glad you rely on us and that we always get the job done.

Posted 1 month ago

“First purchase, happy so far although courier tracking kept saying knife would be delivered on Thursday when it in fact was delivered on Saturday.”

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Posted 2 months ago

Thank you for your review. We’re glad you’re happy with your first purchase. Apologies for the courier tracking confusion—I'll pass that on to our shipping team. If there’s anything else we can help with, please let us know. Kind regards, Team Heinnie Haynes

Posted 2 months ago

“Heinnie Haynes were nothing short of helpful and easy to purchase from. Their delivery times were incredible in my case, coming in less than 48 hours! And they were happy to honour my returns. My only critique is the returns policy feels a little outdated and it was a shame to have to pay for my own postage to return an item. That being said I cannot fault Heinnie Haynes in their customer service and their extensive catalogue. A huge thank you to Nick for our back and forth emails”

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Posted 3 months ago

Thank you for sharing your experience, Aldi. We’re glad to hear the delivery was fast and that you found our team helpful. We appreciate your feedback on the returns policy and will pass it along to the team for consideration. Kind regards, Team Heinnie Haynes

Posted 3 months ago

“Delivery was good”

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Posted 3 months ago

Thank you for taking the time to share your feedback. We’re glad the delivery was good and we’re here if you need anything else. Kind regards, Team Heinnie Haynes

Posted 3 months ago

“I like the store and the knives, but when I ordered a small UK legal carry EDC knife I to wait in all day because the courier insisted on age verification . As a 76 year old who has been buying knives for many years and has a large collection, I did not think that this was needed. Please sort this out HH.”

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Posted 3 months ago

Thank you for sharing your thoughts, Brian! We truly appreciate your feedback and understand your concerns regarding the age verification process. Your experience is valuable to us, and we'll certainly take your comments into consideration to improve our service in the future. Thank you for being a loyal customer, and we hope to see you again soon! Warm regards, Team Heinnie Haynes

Posted 3 months ago

“Product was shipped in a reasonable amount of time.”

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Posted 3 months ago

Thank you for your positive review! We're pleased to hear that your product was shipped in a reasonable time. Making sure our customers receive their orders promptly is important to us. We appreciate your feedback and look forward to serving you again soon! Warm regards, Team Heinnie Haynes

Posted 3 months ago

“I've only recently become a customer of Hennie Haynes and impressed with their quick order and delivery ,I do have an issue I purchased the Heinnie edition ukpk and a set of copper scales unfortunately the scales don't fit the Heinie edition ,although it states on scale description they won't fit which i missed I would of hoped the people in ordering dept could of picked this up and advised me accordingly as on same order ,so I've ordered the standard ukpk another 90 pounds to accommodate the copper scales .obviously my fault for missing that in description i suppose.”

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Posted 3 months ago

Thank you for taking the time to share your experience, Eamonn! We're glad to hear that you're impressed with our quick order and delivery service. We completely understand your frustration regarding the copper scales not fitting the Heinnie edition. Sorry we would never assume purchases. While we strive to provide the best information possible, we appreciate your feedback and please get in contact with us on support@heinnie.com and they can be returned. We're happy to have you as a customer and look forward to assisting you again soon! Warm regards, Team Heinnie Haynes

Posted 3 months ago

“Ordering was easy and the item arrived in good time and in good condition.”

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Posted 7 months ago

“Quick delivery from HH as always great little knife useful for work.”

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Posted 2 years ago

“All good but UPS let you down twice now”

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Posted 1 year ago

“Delivery was quick, products quality”

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Posted 11 months ago

“Usual great heinnie service and an excellent little knife, but I have to drop one star as it was VERY stiff to open any blade - they can only be opened with another tool which reduces usability”

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Posted 1 year ago

“No issues but 4 stars because then there's room for improvement”

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Posted 1 year ago

“So premium to use it”

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Posted 9 months ago

“Service good, but delivery charge is a bit steep. Also many items shown online are out of stock. I have a Roxon mini tool & they don’t carry full range of accessories which is dissapointing.”

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Posted 9 months ago

“The slip joint knife I bought is very solid well built and symmetrical. There are a few very minor rough spots in the Micarta and back spring. This knife has a great character/story and would undoubtedly be an excellent tool. My knife was promptly shipped however it did arrive 6 days later than the time estimate. Overall I am happy and would do business again.”

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Posted 1 year ago

“Great site for everything you didn't know you needed. Easy to navigate site and products so easy to pick.”

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Posted 1 year ago

“Great selection and service but needs cheaper shipping options. The shipping fees, even for orders that don’t require age verification, are pretty steep and put me off ordering more often. Still, impressive range of products and no complaints on the service. Very prompt dispatch.”

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Posted 2 years ago

“Customer service and support was excellent after I had delivery issues with UPS’ pick up. Redelivered to me at no additional expense or difficulty other than replying to their email. Thank you to HH na especially Julie from support.”

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Posted 6 months ago

Thank you for your thoughtful review, Freddy! We're so glad to hear that our customer service made a positive impact during your delivery concerns. We truly appreciate your kind words for Julie and the support team. Warm regards, Team Heinnie Haynes

Posted 3 months ago

“Everything perfect with the product. But, only long after purchase I was hit with unexpected import charges. A little advanced warning would not have gone amiss. But I can’t fault the product.”

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Posted 2 years ago

Heinnie Haynes is rated 5.0 based on 1,997 reviews