Heinnie Haynes Reviews

Name: Heinnie Haynes
Address: C Atlantic Gate, BARRY, Vale of Glamorgan
Rating: 4.94

4.9 Rating 2,144 Reviews

99 %

of reviewers recommend Heinnie Haynes

Visit Website

Phone:

033 0300 0400

Email:

support@heinnie.com

Location:

C Atlantic Gate,
BARRY
Vale of Glamorgan
CF63 3RF

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Heinnie Haynes 5 star review on 6th May 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rough Ryder Canoe Mini. A well put together little knife which i bought to make myself a copy all be it a small one of the oar carver whittling knife. A resonable blade steel, fit and finish is good at this price point. The only downside I have noticed is that it picks up a lot of pocket lint Fits snuggly into the wee pocket (watch pocket) in my jeans.”

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Posted 3 months ago

Thank you for your review, Mark! We’re glad to hear you’re happy with the Rough Ryder Canoe Mini and that the blade quality and fit/finish meet your expectations at this price point. Kind regards, Team Heinnie Haynes

Posted 3 months ago

“From start to finish, the purchase and delivery went off without issue. The scales for the ukpk were an excellent fit and really added to the feel of the knife. The only downside is the scales are a little slick without something like a micarta inlay. Besides that, this is a really well made product at a pretty good value. Well done!”

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Posted 4 months ago

Thank you for your review, Jacob. We’re glad to hear the purchase and delivery went smoothly and that the ukpk scales add to the feel. We’ll take your note about the slick scales into account. If you’d like any recommendations for alternatives with better grip, we’re happy to help. Kind regards, Team Heinnie Haynes

Posted 4 months ago

“Ordering a Swiss Army knife was simple, with an excellent range available. I chose the cheapest postage option, UPS and to have it delivered to the nearest UPS collection point, as I've had trouble before having knives delivered , looking for signatures etc. First UPS emailed to say I could collect as promised, followed by another email saying they had wrongly sorted it. A couple of days later, I went to collect it. The shop couldn't release it to me, or rather the UPS system wouldn't. I had to go back, 5 miles there and another 5 back. On this attempt I had to wait around for at least 30 minutes as the system still wouldn't release it! A phone call to UPS eventually sorted out the problem.”

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Posted 4 months ago

Thank you for your review, David. We’re sorry to hear about the delivery issues with UPS and the collection problem. We’ll look into this with our courier to try and prevent it happening again. If you’d like us to assist with a future order, please let us know. Kind regards, Team Heinnie Haynes

Posted 4 months ago

“Always use this company as they always get the job done ✔️”

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Posted 6 months ago

Thank you for your review. We’re glad you rely on us and that we always get the job done.

Posted 6 months ago

“First purchase, happy so far although courier tracking kept saying knife would be delivered on Thursday when it in fact was delivered on Saturday.”

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Posted 8 months ago

Thank you for your review. We’re glad you’re happy with your first purchase. Apologies for the courier tracking confusion—I'll pass that on to our shipping team. If there’s anything else we can help with, please let us know. Kind regards, Team Heinnie Haynes

Posted 8 months ago

“Heinnie Haynes were nothing short of helpful and easy to purchase from. Their delivery times were incredible in my case, coming in less than 48 hours! And they were happy to honour my returns. My only critique is the returns policy feels a little outdated and it was a shame to have to pay for my own postage to return an item. That being said I cannot fault Heinnie Haynes in their customer service and their extensive catalogue. A huge thank you to Nick for our back and forth emails”

Helpful Report

Posted 8 months ago

Thank you for sharing your experience, Aldi. We’re glad to hear the delivery was fast and that you found our team helpful. We appreciate your feedback on the returns policy and will pass it along to the team for consideration. Kind regards, Team Heinnie Haynes

Posted 8 months ago

“Delivery was good”

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Posted 8 months ago

Thank you for taking the time to share your feedback. We’re glad the delivery was good and we’re here if you need anything else. Kind regards, Team Heinnie Haynes

Posted 8 months ago

“I like the store and the knives, but when I ordered a small UK legal carry EDC knife I to wait in all day because the courier insisted on age verification . As a 76 year old who has been buying knives for many years and has a large collection, I did not think that this was needed. Please sort this out HH.”

Helpful Report

Posted 8 months ago

Thank you for sharing your thoughts, Brian! We truly appreciate your feedback and understand your concerns regarding the age verification process. Your experience is valuable to us, and we'll certainly take your comments into consideration to improve our service in the future. Thank you for being a loyal customer, and we hope to see you again soon! Warm regards, Team Heinnie Haynes

Posted 8 months ago

“Product was shipped in a reasonable amount of time.”

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Posted 8 months ago

Thank you for your positive review! We're pleased to hear that your product was shipped in a reasonable time. Making sure our customers receive their orders promptly is important to us. We appreciate your feedback and look forward to serving you again soon! Warm regards, Team Heinnie Haynes

Posted 8 months ago

“I've only recently become a customer of Hennie Haynes and impressed with their quick order and delivery ,I do have an issue I purchased the Heinnie edition ukpk and a set of copper scales unfortunately the scales don't fit the Heinie edition ,although it states on scale description they won't fit which i missed I would of hoped the people in ordering dept could of picked this up and advised me accordingly as on same order ,so I've ordered the standard ukpk another 90 pounds to accommodate the copper scales .obviously my fault for missing that in description i suppose.”

Helpful Report

Posted 8 months ago

Thank you for taking the time to share your experience, Eamonn! We're glad to hear that you're impressed with our quick order and delivery service. We completely understand your frustration regarding the copper scales not fitting the Heinnie edition. Sorry we would never assume purchases. While we strive to provide the best information possible, we appreciate your feedback and please get in contact with us on support@heinnie.com and they can be returned. We're happy to have you as a customer and look forward to assisting you again soon! Warm regards, Team Heinnie Haynes

Posted 8 months ago

“Ordering was easy and the item arrived in good time and in good condition.”

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Posted 1 year ago

“Quick delivery from HH as always great little knife useful for work.”

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Posted 2 years ago

“All good but UPS let you down twice now”

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Posted 1 year ago

“Delivery was quick, products quality”

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Posted 1 year ago

“Usual great heinnie service and an excellent little knife, but I have to drop one star as it was VERY stiff to open any blade - they can only be opened with another tool which reduces usability”

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Posted 1 year ago

“No issues but 4 stars because then there's room for improvement”

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Posted 2 years ago

“So premium to use it”

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Posted 1 year ago

“Service good, but delivery charge is a bit steep. Also many items shown online are out of stock. I have a Roxon mini tool & they don’t carry full range of accessories which is dissapointing.”

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Posted 1 year ago

“The slip joint knife I bought is very solid well built and symmetrical. There are a few very minor rough spots in the Micarta and back spring. This knife has a great character/story and would undoubtedly be an excellent tool. My knife was promptly shipped however it did arrive 6 days later than the time estimate. Overall I am happy and would do business again.”

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Posted 2 years ago

“Great site for everything you didn't know you needed. Easy to navigate site and products so easy to pick.”

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Posted 1 year ago

Heinnie Haynes is rated 4.9 based on 2,144 reviews