Hearing Aid UK Reviews

Name: Hearing Aid UK
Address: 6 Morton Lane, Walkwood, Redditch, 6 Morton Lane, Walkwood, Redditch, Worcestershire
Rating: 4.67

4.7 Rating 846 Reviews

93 %

of reviewers recommend Hearing Aid UK

Company Reviews

Metrics

Info

4.7

Based on 846 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	6 - 12 Hours

About Hearing Aid UK :

Hearing Aid UK offer free impartial advice about hearing aids and the options available on the market and with a network of over 200 audiologists provide a fantastic service at prices up to 40% off the high street.

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Phone:

0800 567 7621

Email:

info@hearingaid.org.uk

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Anonymous

Anonymous // 01/01/2019

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“John was very friendly and nice to my mom.She can't wait for her hearing aids thank you”

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“After a few missed calls on either side we managed to get everything done. Able to get costs online which is unusual.”

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“Charles did a thorough hearing test. As a result of this I have ordered new hearing aids.”

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“I feel it’s a bit early to write a review as my experience with the audiologist is not complete . One needs time as I haven’t had new hearing aids as yet to fully assess the total experience , when and if I do obtain new hearing aids it will take a while to assess and get use to them , I may then be able to write a more realistic review. Having said that my experience so far has been good. .”

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“I had a pleasant and informative consultation at Moor Hearing about two weeks ago. I now have my new aids. I was impressed with the care taken by the audiologist.”

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“I arranged for a hearing test in St Albans which was free of charge and in the process of getting hearing aids had a top up treatment of microsuction to remove some ear wax. Good test and useful advice so arranged a home hearing aid fitting and bluetooth set up to connect to TV abd Apple kit.”

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“Fab service”

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“Pleased with all aspects of my hearing test. Very informative, friendly and helpful.”

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“The audiologist seems to have a strong preference for one particular manufacturer, with no alternative offered to try out. I would like try all three of the top brands Oticon, Phonak and Starkey, but custom moulds are being made for the Starkey Edge, with seemingly no choice given. I was told that the moulds would be ready in around 9 days, but it is already over two weeks since the appointment and I haven't heard back yet, not even a holding call to say there is a delay. Perhaps you could let me know whether the custom moulds are bespoke to Starkey, or whether other makes of aid would plug into them?”

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“After initial phone call no one called. If you had no-one in my area common courtesy surely demands that you inform me. Very poor show. No, don't bother now.”

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Hello Mrs Norton, We have looked into this, you are correct, and your criticism is completely fair. We are very sorry that we let you down. I checked with your audiologist, Mark, and he completely missed the email we sent to him asking him to call you. It was the day he was on a plane on his way back from Majorca, and he thinks he must have missed you whilst catching up on emails. Please accept our apologies for getting this wrong. Kind regards, David | Hearing Aid UK

“The audiologist senty for a home visit was excellent and thorough. During a hearing test, I have never ever before been presented with such a wealth of useful information. The audiologist was very professional.”

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“excellent attention and advice”

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“It does seem promising that this aid will provide better hearing for me because it is a very powerful aid.”

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“Excellent, sympathetic service. Understood perfectly the customer's requirements.”

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“Prompt response with clear communication.”

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“Punctual, polite and efficient. Very good rapport and communication skills with my very deaf mother. Extremely good value for money.”

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“Prompt and professional service encouraged me to try the new hearing-aid. So far, so good!”

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“We now await our second meeting with Martin - he explained everything very clearly and it was a pleasure meeting him.”

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“Exceptionally quick follow up from my initial enquiry - with a comprehensive hearing test and advice on available technologies to suit my needs.”

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“Richard visited on Tuesday13th May and carried out hearing test i will comment further when he has returned with aid.”

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Hearing Aid UK is rated 4.7 based on 846 reviews