Hearing Aid UK Reviews

Name: Hearing Aid UK
Address: Hearing Aid UK Ltd9 Lower Bank RoadFulwoodPrestonLancashire, Preston
Rating: 4.65

4.7 Rating 796 Reviews

93 %

of reviewers recommend Hearing Aid UK

Company Reviews

Metrics

Info

4.7

Based on 796 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Hearing Aid UK :

Hearing Aid UK offer free impartial advice about hearing aids and the options available on the market and with a network of over 200 audiologists provide a fantastic service at prices up to 40% off the high street.

Visit Website

Phone:

0800 567 7621

Email:

info@hearingaid.org.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The company that you chose,was not up to standards”

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“I rated you 5* for the wonderfully consumer guide which you sent to me, and the efficiency with which it was despatched, though I do still await a response to the question I have also sent.”

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“Fully transparent prices and audiologists who are highly knowledgeable and able to help you make the right decision in the comfort and COVID secure environment of your own home. Highly recommended thank you.”

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“Very helpful. The brochure download made my enquiries easy. Questions answered clearly. Very understanding of my COVID isolation.”

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“Very well informed and helpful audiologist came to my house and explained the pros and cons of all the aids and did a thorough hearing check. He then fitted a pair for me to try and they were extremely comfortable and had a better sound quality than the NHS ones I have currently.”

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“It was a professionally assement. carried out in a friendly manner.”

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“A visit today from Mark. Hearing test completed and hearing aid ordered. Simple and efficient. I await hearing aid.”

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“I already use NHS hearing aids and they are excellent. However ... I do a lot of outdoor physical activity: Road biking, rock-climbing, kayaking, etc. I just find my over-the-ear model keeps getting in the way of simple things like hats, glasses, goggle, hoods, etc. I am scared to wear them on the bike in case they fall off, so I find I can’t chat to my bike buddies very easily like I used to be able too... So, I want some ‘in-ear’ hearing aids to get over these issues and provide some Bluetooth connectivity to help with gadget use! I’ve come to really dislike the way private hearing aids are sold. Researching online: it’s kind of a waste of time to go to the manufacturers’ websites as they all say the same thing, they are ‘the best’. All their jargon is subtly different so comparing like for like it difficult for a non-expert. Local retailers to me are all nationwide (UK) and typically only sell one or two brands, so I can’t get any kind of perspective on what’s what! Again, very restrictive and doesn’t ‘feel right’. I am looking to spend over £3000 so I am super sceptical/cynical about who I am talking to. The Hearingaid UK PDF is great, just what I m looking for. Clear simple and transparent information. They will visit me at home, provide a recommendation unbiased by selling a particular brand and sell me anything I want. So it all sounds very good. I will be making an appointment in due course. Thanks 😄”

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“David was brilliant Very informative and honest in helping choose a hearing aid for my mother. Best price too!”

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“A very informative document and very helpful in helping me choose a Hearing Aid.”

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“I found the hearing aid guide very helpful. Shall certainly be checking out the aid recommended for me”

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“The audiologist arrive on time, was well-equipped with testing equipment, and clearly explained the options. I had lost one of the hearing aids, so the audiologist had arrived with the replacement, and was able to synchronise both right and left hearing aids. I am very pleased with the outcome.”

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“I am curious about more sophisticated hearing aids than my current NHS. The website and leaflet I ordered are most informative and I will be booking an appointment as soon as the current lockdown eases. Thank you.”

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“very informative guide to the whole aspect of hearing aids and aftercare.”

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“Open and professional. All makes of product and fully costed. Excellent hearing test. What more could you ask for?”

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“It was not David so your request is not a good sign of the companies professionalism”

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“Very easy, friendly and professional so far.”

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“Prompt call and home visit set up”

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“did not receive any information”

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We are sorry to hear that you didn’t receive any information that you requested on our website, in regards to the free consumer guide download. We have just emailed you directly with the PDF download. Kindest Regards, Hearing Aid UK Team.

“Very prompt response to my initial enquiry and friendly and efficient service. Got good testing and information and clear advice. Pleased to have time spent with me explaining my options, often with store based audiologists, the time for a consultation seems quite limited.”

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Hearing Aid UK is rated 4.7 based on 796 reviews