Hearing Aid UK Reviews

Name: Hearing Aid UK
Address: Hearing Aid UK Ltd9 Lower Bank RoadFulwoodPrestonLancashire, Preston
Rating: 4.62

4.6 Rating 708 Reviews

92 %

of reviewers recommend Hearing Aid UK

Company Reviews

Metrics

Info

4.6

Based on 708 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Hearing Aid UK :

Hearing Aid UK offer free impartial advice about hearing aids and the options available on the market and with a network of over 200 audiologists provide a fantastic service at prices up to 40% off the high street.

Visit Website

Phone:

0800 567 7621

Email:

info@hearingaid.org.uk

Write Your review

Tell us how Hearing Aid UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You took the time today to give me advice, even though it is a Sunday and even though it was an NHS hearing aid question and I am probably not going to buy anything from you. That is more than I expected, thank you very much.”

Helpful Report

“I spoke to a man called David at this organisation today and found him to be very helpful. I had recently made an error in purchasing from a different company that I now understand to have quite a bad reputation and David helped guide me along the path to getting my money back, without in any way pushing his own services. Because of this I will actually be using their services as soon as I receive my refund. Thank you!”

Helpful Report

“Hello David, I now know that you don't do FM shoes for children's hearing aids but I do know a lot more about how the FM systems work generally so thanks for the help today, it was kind of you to take the time.”

Helpful Report

“I just couldn't get on with my new hearing aids, frankly I only got them to keep my wife happy. No fuss from the audiologist, full refund was back on my card the next day. They do what they say they will, really genuine guys.”

Helpful Report

“Responded very quickly.The guide is clearly written and very easy to read, I have found this whole subject on choosing the right hearing aids for oneself an absolute minefield, and very stressful.Your guide has helped me understand much better the process of finding a solution that will suit me.”

Helpful Report

“great guide, quite different to what a non-independent had told us.”

Helpful Report

“Thanks very much to Simon in Preston, this is the third pair of hearing aids I have bought privately as you know and never before have I been given a glass of Prosecco whilst having them programmed! Brilliant man. The hearing aids a a big improvement over my old ones as well.”

Helpful Report

“I bought aids from this company seven months ago now and so far they have done everything that they promised. I have just had my aids adjusted at my 6 month review (slightly late, holiday) and everything has been spot on.”

Helpful Report

“Experience makes such a difference, my phonak titanium from the teenager (well probably mid 20's) in Specsavers came out the size of a small brick, I got the same hearing aid from your guy in Accrington and it came out perfect. Can't remember his name but tell him "Top Job", thanks.”

Helpful Report

“Thorough, no rushed advice on the phone, thank you for taking the time to talk everything through with me. You lost a star as the Graham the audiologist was meant to call me back within an hour to book me in whereas it was actually his receptionist calling after three hours, though I do understand that he was busy with other people.”

Helpful Report

“Consumer guide e-mailed promptly. Excellent, informative guide.”

Helpful Report

“Dare I say this - but I think I can honestly say I believe we have got to the end of the road with virtually 100% success! Going down to lunch today I switched onto Prog.2 and I was about to say to the lady opposite aren?t things quiet today when, before I?d had the chance to say it out loud, she said ?My goodness, isn?t it noisy to-day!? - need I say more. Of course, I?m not pretending I?m hearing like a bright young thing, that would be unrealistic of me, but I truly I doubt whether there is even a possibility of any greater improvement, and not just in that Dining Room. Of course, in the future there will be many times I shall not be hearing things I would like to, I?m 92yrs old for goodness sake, but I shan't be having that feeling of living in isolation, being cut out of general conversations - and to put it mildly there are one or two people living here who have interesting tales to tell and whose opinions I value. There just are not the words to express my feelings of gratitude to you, Andrew. You have been so patient with me and made such tremendous efforts on my behalf; and, for me, it has been such a very enjoyable journey. How lucky I am to have been put in contact with you and without exaggeration you have so enriched my final years. The words Thank You have never been so inadequate but I trust Andrew that I have been able to convey to you how tall you walk in my estimation. With my sincere gratitude, Eve.”

Helpful Report

“The information supplied was very useful and informative”

Helpful Report

“I read the guide and it covered a wide range of issues to be considered when obtaining hearing aids. It was very useful to me.”

Helpful Report

“I have downloaded the guide which is excellent for first time users and will book an appointment for new aids. I have had hearing aids for 25yrs and learnt pretty early on the 'rip off' of the high street chairs -My current Phonak crossover system was bought from a similar organisation to your own and was about 40% cheaper than the quotes of Boots, Amplifon and Specsavers. Plus the aftercare of an independent dispenser is (usually) first class -home visits for adjustments are absolutely essential, but not offered by the 'chains'. A friend of mine has just paid over £2k for Hearing aids which you list at about £1200 for two -he should not have gone to Specsavers.”

Helpful Report

“As NHS hearing user I was interested in learning about the private sector. I needed to know what was available and at what cost. Your guide provided that information. Thank you.”

Helpful Report

“Just back in NZ, wanted to say thanks again. For anybody reading this review, these guys got me tested and fitted with new hearing aids within four days of me being in the UK for a 10 day business trip. That left enough time for a fine-tuning appointment that I didn't end up even needing. Great hearing aids, fast professional service. Would recommend.”

Helpful Report

“Looking at your prices I?ll save a third on high street prices, feel lucky to have found your company.”

Helpful Report

“Prompt ring-back service and very helpful answers to my questions about the hearing aids that I am looking to buy.”

Helpful Report

“Very informative impartial advise given, plenty of information without being information overload,”

Helpful Report

Hearing Aid UK is rated 4.6 based on 708 reviews