Hearing Aid UK Reviews

Name: Hearing Aid UK
Address: 6 Morton Lane, Walkwood, Redditch, 6 Morton Lane, Walkwood, Redditch, Worcestershire
Rating: 4.67

4.7 Rating 851 Reviews

93 %

of reviewers recommend Hearing Aid UK

Company Reviews

Metrics

Info

4.7

Based on 851 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Hearing Aid UK:

Hearing Aid UK offer free impartial advice about hearing aids and the options available on the market and with a network of over 200 audiologists provide a fantastic service at prices up to 40% off the high street.

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Phone:

0800 567 7621

Email:

info@hearingaid.org.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order was easy to place and was delivered very promptly. Will definitely use again.”

Helpful Report

“Follow up call from David following a telecon with Hearingaid uk last week.Having visited your excellent website to inform myself of up to date detail I had a few outstanding questions which were fully answered by David. Very impressed with website and informative conversations with your personnel.I will learn how effecient you are if I progress to purchase”

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“Excellent service, reasonable prices for Phonak.”

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“Very nice and friendly. Understood the issue and was keen to get someone to help. Answered any questions I had.”

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“Enquiring about a new pair of aids, he was very helpful.”

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“This aid was chosen for my wife and is a Bernafon Leox 7. Unfortunately we chose to change her aid just before the Covid-19 pandemic lockdown and so have not been able to have any follow up meetings with the audiologist but overall she has found the aid to be a little better than her previous aid. (She wears a single aid as she has no useable hearing in one ear) Her main problem has been with the mold in that it causes irritation. The audiologist did arrange for smaller molds to be sent to us but these reduced the volume of sound due to poor alignment in their manufacture. The audiologist is a very pleasant and helpful gentleman though I was surprised by his answer to my enquiry as to whether he did word recognition and REM tests when he replied: "Phonetically balanced word lists are used mainly to prove speech reception on a retro cochlea hearing loss and REM would not really help with a hearing aid that has adjustable dynamic speech reception." I understood that REM testing was to validate that the aid is producing sound within the ear that matches the requirement identified by the audiogram?”

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“Referred to local audiologist by Hearing Aid UK. Local specialist has given us (self and wife) exemplary service from initial contact thru follow-up and minor teething problems with my aids. Superior in home hearing test, friendly and responsive service! Have already recommended him to 3 other people. Compared to experience with high street audiologists, especially Specsavers!) we have had a 5 star service and obtained our hearing aids at a very competitive price. Thank you Hearing AIDS UK.”

Helpful Report

“I started out sceptical, but I was put in touch with an audiologist that was knowledgeable, helpful and didn't mind me trying to push the boundaries of the technology a bit. The price of the aids were very competitive compared to other high street retailers, saving me a huge amount of money and the warranty option is worth it, giving me peace of mind should the unthinkable happen and I lose my hearing aids. There is an excess but it is about 30% of the cost of replacement, which is a bit higher than I had wished for but, its worth it. It took a couple of weeks for my hearing aids to come in and for me to get going but that is to be expected. The after sales support meant I could go back to my audiologist and tweak them... which I did ... a lot, but it was never a problem, which is another reason I am very happy. Will I continue to use hearingaid org? A firm and definite yes.”

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“One of the best guides I have read and I now understand more of what is available in hearing aids . This will help me when I purchase my next hearing aid when this pandemic is over. Hope to purchase from you soon.”

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“I have not spoken to an audiologists. I just asked for details of the hearing aids on offer as I was consider upgrading my current ones. However as I have been informed by NHS Coronavirus Service that I am at high risk,therefore I need to put the decision on hold for at least another 10 weeks.”

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“The review was good and thorough and held when it was convenient to me. In view of my ear plastic surgery, we will meet again when I am fit. John Parkinson”

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“A hearing aid specialist visited my home and made recommendations as to which hearing aid would suit my needs. Afterwards I had several questions and spoke to Nichola on the phone. Nichola was exceptionally clear and helpful. I will be buying my hearing aid from this company as their prices are competitive and their service is excellent.”

Helpful Report

“I have not yet spoken to Hearing Aid UK but the information in the booklet and on the web is excellent, as are the prices. I am looking forward to talking to one of their experts in this field before I actually get around to researching and purchasing a hearing aid (or two).”

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“I was very interested and will be getting in touch as soon as I get my deposit back from Hidden Hearing. I would like to go to a store near me (PE28). I want to buy the best aid for my hearing loss. Would prefer a store visit and if possible with a English speaking person. Reason being with my hearing loss I find it hard to understand foreign accents. My wife is foreign and I have trouble with her.. Graham Hansell”

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“The best impartial, knowledgeable, complete service bar none. Other providers don't even come close, no pressure sales, technical information on request, friendly and affordable. What's not to like? well for one that most people (like me) when faced with hearing issues are pushed onto one of the big high street brands that offer less, cost more, and pressure you to buy from their limited range. Well done hearingaiduk and thank you. Highly recommended Five stars”

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“Provided me with a very useful, easy to read and understand guide to hearing aids which assisted me in deciding which hearing aid to purchase.”

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“Excellent service, extremely helpful and efficient”

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“Informative, easy to access and useful”

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“Brochure down loaded from internet very useful and informative as was the follow up phone call I made to David. Mike Henley is coming to see me and I fully expect to take his recommendations. How refreshing to find easy to understand pricing structure on web site, unlike the vast majority of their competitors. John”

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“Most helpful saved me from making an expensive mistake”

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Hearing Aid UK is rated 4.7 based on 851 reviews