Hearing Aid UK Reviews

Name: Hearing Aid UK
Address: Hearing Aid UK Ltd9 Lower Bank RoadFulwoodPrestonLancashire, Preston
Rating: 4.65

4.7 Rating 773 Reviews

93 %

of reviewers recommend Hearing Aid UK

Company Reviews

Metrics

Info

4.7

Based on 773 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Hearing Aid UK :

Hearing Aid UK offer free impartial advice about hearing aids and the options available on the market and with a network of over 200 audiologists provide a fantastic service at prices up to 40% off the high street.

Visit Website

Phone:

0800 567 7621

Email:

info@hearingaid.org.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Audiologist, Jonathon, was excellent. Very caring and considerate. Was able to remove some wax immediately and suggest some different styles of aids. Thank you for your professionalism.”

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“Really great service. Local audiologist contacted me and arranged for one of their team to call at my convenience. Molly arrived and carried out full test and then explained to me what I could have to meet my needs. We then quickly arranged a return visit to fit and demonstrate my new hearing aid.”

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“Very informative interview with Martin, who spent some time ensuring we were well versed about suitable hearing aids and the fitting and use of the selected aid. Thank you Martin”

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“Very informative and very patient explaining the intracies of his hearing aid system. His home visit was very welcome, and supply and fit of his hearing aid system was very efficient!”

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“The entire service was excellent from the test, fitting and the care and understanding was faultless by E.mail”

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“Being dealt within the home by a personable and professional audiologist was an excellent service. If I had three ears I would ask him back.”

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“Fantastic service! Great to have someone who will do a home visit and is so professional. We really appreciated the advice about what sort of hearing aid would be most appropriate. Highly recommend!”

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“John was very friendly and nice to my mom.She can't wait for her hearing aids thank you”

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“After a few missed calls on either side we managed to get everything done. Able to get costs online which is unusual.”

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“Charles did a thorough hearing test. As a result of this I have ordered new hearing aids.”

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“I feel it’s a bit early to write a review as my experience with the audiologist is not complete . One needs time as I haven’t had new hearing aids as yet to fully assess the total experience , when and if I do obtain new hearing aids it will take a while to assess and get use to them , I may then be able to write a more realistic review. Having said that my experience so far has been good. .”

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“I had a pleasant and informative consultation at Moor Hearing about two weeks ago. I now have my new aids. I was impressed with the care taken by the audiologist.”

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“I arranged for a hearing test in St Albans which was free of charge and in the process of getting hearing aids had a top up treatment of microsuction to remove some ear wax. Good test and useful advice so arranged a home hearing aid fitting and bluetooth set up to connect to TV abd Apple kit.”

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“Fab service”

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“Pleased with all aspects of my hearing test. Very informative, friendly and helpful.”

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“The audiologist seems to have a strong preference for one particular manufacturer, with no alternative offered to try out. I would like try all three of the top brands Oticon, Phonak and Starkey, but custom moulds are being made for the Starkey Edge, with seemingly no choice given. I was told that the moulds would be ready in around 9 days, but it is already over two weeks since the appointment and I haven't heard back yet, not even a holding call to say there is a delay. Perhaps you could let me know whether the custom moulds are bespoke to Starkey, or whether other makes of aid would plug into them?”

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“After initial phone call no one called. If you had no-one in my area common courtesy surely demands that you inform me. Very poor show. No, don't bother now.”

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Hello Mrs Norton, We have looked into this, you are correct, and your criticism is completely fair. We are very sorry that we let you down. I checked with your audiologist, Mark, and he completely missed the email we sent to him asking him to call you. It was the day he was on a plane on his way back from Majorca, and he thinks he must have missed you whilst catching up on emails. Please accept our apologies for getting this wrong. Kind regards, David | Hearing Aid UK

“The audiologist senty for a home visit was excellent and thorough. During a hearing test, I have never ever before been presented with such a wealth of useful information. The audiologist was very professional.”

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“excellent attention and advice”

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“It does seem promising that this aid will provide better hearing for me because it is a very powerful aid.”

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Hearing Aid UK is rated 4.7 based on 773 reviews