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Healthful Pets Reviews

4.9 Rating 2,506 Reviews
98 %
of reviewers recommend Healthful Pets
4.9
Based on 2,506 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Healthful Pets Reviews
Visit Website

Phone:

01565740777

Email:

hello@healthfulpets.co.uk

Location:

12 Dalby Court Gadbrook Business Centre Northwich Cheshire CW9 7TN
Northwich
CW9 7TN

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“Hi, I still have not received the tablets that I ordered. I had let over a week go by and telephoned to ask where this small order was. In full understanding I felt that the delay was due to continued disputes with the mail services. Sadly, I took my dog for the vet ,s opinion for his worsened mobility problem , all due to operation back in April to remove fatty lumps, and I felt the tablets may have helped if any muscle damage may have occurred. So rather than immediately taking Bo back to see the vet, I was willing to try your muscle building med, to see if they could of helped at all. I will return them if still they might reach me. I am now requesting that my payment be credited back to me. This was my first order placed with Healthful Pets. I blame the post for this. Brenda Hinton”
Helpful Report
Posted 3 years ago
Hi Brenda I am so sorry to hear this. We will liaise with you directly on this to get this soted out. Unfortunately this has been a terrible time. Unfortunately your order was placed in early December just after the Black Friday weekend and the build up in the usual Christmas volumes. This seems to be the worst period for the Royal Mail delays. As soon as we realised there was a problem we switched off standard Royal Mail services and offered a DPD Courier service at a discounted rate. Royal Mail unfortunately were seeing delays of up to 14+ days and in some instances items have just not been delivered. We can only apologise for this. We have never known anything like it and there has also been a knock across all networks. We appreciate your patience at this difficult time. Regards Kay
Posted 3 years ago
“Was very impressed, will certainly use this company again.items were dispatched the same day and arrived 48 hours later”
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Posted 3 years ago
“Excellent service and good prices. A wide range of quality products”
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Posted 3 years ago
“So impressed with keepers mix just finished large pot, my Corgi a different dog happy, Playful,full of energy, coat soft and thick,watery eye stopped, just like a pup again And will be 7 in June !! Just bought another tub !! Give it a try won't be disappointed..”
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Posted 3 years ago
“Goods arrived promptly. Was kept informed of order progress and despatch, even received an invoice for ease of reference. Very pleased with the whole process, and would happily buy again.”
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Posted 3 years ago
“Items arrived on time and well packaged although my cat still managed to locate her present before I'd opened it!”
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Posted 3 years ago
“Good service”
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Posted 3 years ago
“So far so good. Only been using for a couple of weeks but friends recommended it to me and said it was fantastic.”
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Posted 3 years ago
“Great service, fast delivery and fantastic range of products. My Staffy cross was having digestion issues at 16 years old and I was looking for a supplement to help, thankfully healthful pets had the answer! (Very much reccommed Adored Beast Gut Soothe for Dogs!)”
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Posted 3 years ago
“I was very impressed as my order was delivered within three days of ordering. The canine joint plus is well worth the money as it’s really improved my 15yr old dogs mobility in her back legs.”
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Posted 3 years ago
“Brilliant toys Ollie the Octopus and Crab My2 boys just love them Great price too”
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Posted 3 years ago
“speedy prompt service - excellent products”
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Posted 3 years ago
“Product arrived nicely packaged.”
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Posted 3 years ago
“I came to your website because Green & Wild had sold out of Yakkity sticks. I bought the XL as well as the L size and frankly, there's a Very Small Difference between the two considering the price difference. I doubt my Weimaraner will care ;-) and I bought two small ones as Christmas presents for other dogs. I made up the order with biscuity and liver treats which will be useful in her Kong. Since we rescued her exactly 3 years ago, she's had zero sugary treats but she's still hyper as she nears her 6th birthday. Will be back for more I'm sure.”
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Posted 3 years ago
“Easy to order. Kept me informed re. delivery. Got product within allotted time. Product was as described. Will order again.”
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Posted 3 years ago
“The Vitality product I ordered arrived quickly and safely. It smells and looks disgusting but my cat doesn't seem to mind and I can see he is a lot better already. I recommend it.”
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Posted 3 years ago
“Very fast service - well packaged.”
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Posted 3 years ago
“i am always so greatful to all the team at Healthful pets. Your advice and support is second to none. This is why i use your company time and time again. fantastic . thank you.”
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Posted 3 years ago
“I was having a problem with what I needed, so phoned and left a message. They phoned me as soon as they opened and was very helpful,will definitely continue to use them.”
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Posted 3 years ago
“Best price and prompt delivery. I'll be a returning customer. One question: why is there no syringe sold with the 250ml bottle? Billy No Mates has proved to be a natural but effective flea deterrent for the last 5 months on both my dogs. When we use chemical flea treatments, we are poisoning the host to kill the fleas...think about it...”
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Posted 3 years ago
Hi Gabrielle, many thanks for leaving this review. I have spoken with CSJ and they do sell pipettes for this product so I will buy some with our next order. You can aslo use a medicine syringe; so I will add that to our website. Appreciate you bringing this to our attention. Please feel free to call us if you have any queries. Regards Kay
Posted 3 years ago
Healthful Pets is rated 4.9 based on 2,506 reviews