Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

“Very good service”

Helpful Report

Posted 2 years ago

Dear Rhona, thank you so much for your fantastic 5-star rating of Haute Florist! We greatly appreciate your support and kind words. We are thrilled to hear that you had a very good experience with our service. Your satisfaction is our top priority, and we are committed to consistently delivering the highest level of service to our valued customers like yourself. Once again, thank you for choosing Haute Florist. We look forward to serving you again in the future! Best regards, Katie

Posted 2 years ago

“A great service, I have placed the order on Saturday just after 2pm and flowers were delivered on Sunday afternoon (by 24h post office delivery), exactly as promised. The selection of flowers is very satisfactory. So the company have my recommendatiob.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us a fantastic 5-star rating! We are thrilled to hear that you had a great experience with Haute Florist. We sincerely appreciate your kind words and are delighted that you found our service to be top-notch. It's wonderful to know that your order was placed on a Saturday and delivered promptly on Sunday afternoon, just as promised. Our team takes pride in ensuring timely deliveries and it's fantastic to hear that we met your expectations. We are also thrilled to hear that the selection of flowers provided was very satisfactory. We strive to offer a wide range of beautiful blooms to cater to everyone's preferences. Thank you once again for your recommendation. We truly value your trust and confidence in our services. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again! Best regards, Haute Florist Team

Posted 2 years ago

“Absolutely gorgeous flowers. My mum was thrilled! Thank you!”

Helpful Report

Posted 2 years ago

Dear Naomi, thank you so much for your 5-star rating of Haute Florist! We are thrilled to hear that you found our flowers absolutely gorgeous and that your mum was thrilled with them. It truly warms our hearts to know that we were able to bring joy through our floral arrangements. Your appreciation means the world to us, and we cannot thank you enough for choosing Haute Florist. We look forward to serving you and delivering more stunning flowers in the future. Warm regards, Katie

Posted 2 years ago

“Boss boss boss boss”

Helpful Report

Posted 2 years ago

Thank you so much for awarding Haute Florist a perfect 5-star rating! We truly appreciate your positive feedback and are thrilled to hear that you had a fantastic experience with us.

Posted 2 years ago

“Beatiful flowers ordered them for my Mum as a treat and she was over the moon with them”

Helpful Report

Posted 2 years ago

Dear Klyie, thank you so much for your outstanding 5-star rating of Haute Florist! We deeply appreciate your feedback and are thrilled to hear that you had a fantastic experience with us. We were overjoyed to read that the beautiful flowers you ordered for your Mum made her feel over the moon. Bringing joy and happiness to our customers is at the heart of what we do, and we are thrilled that we were able to achieve this for both you and your Mum. Once again, thank you for choosing Haute Florist. We look forward to serving you again in the future! Warmest regards, Rosie

Posted 2 years ago

“Ordered next day delivery. Arrived no problem and flowers were lovely. Not all buds or anything like some other florists.”

Helpful Report

Posted 2 years ago

Thank you so much for your wonderful 5-star rating of Haute Florist! We truly appreciate your time and kind words. We're thrilled to hear that you ordered next-day delivery and that the flowers arrived without any issues. It brings us great joy to know that you found the flowers lovely and in pristine condition. Thank you once again for choosing Haute Florist. We look forward to serving you again in the future and providing you with more exceptional floral arrangements. Best wishes, Haute Florist Team

Posted 2 years ago

“The flowers and delivery were excellent. I’d definitely use Haute again and again!”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to rate Haute Florist with 5 stars! We truly appreciate your kind words and are thrilled to hear that you found our flowers and delivery to be excellent. It brings us great joy to know that we have exceeded your expectations. We would be honoured to serve you again in the future, and we can't wait to create more stunning floral arrangements for you. Please don't hesitate to reach out whenever you need our services. Thank you once again for your support and trust in Haute Florist. We look forward to serving you again and again! Best regards, Rosie

Posted 2 years ago

“My order was delivered the day after my friend’s birthday, absolutely useless … I purchased next day delivery service . I ordered well within the deadline . All they had to do was tell me it was not possible and I would have chosen another provider. And they sent me a feedback request on how satisfied I was. Zero %”

Helpful Report

Posted 2 years ago

Dear Marge, thank you so much for taking the time to share your feedback about your recent experience with Haute Florist. We truly appreciate your honesty and apologise for the inconvenience caused by the delayed delivery of your order. We understand how important it is for gifts to be delivered on time, especially for special occasions like birthdays. We sincerely apologise for failing to meet your expectations despite purchasing our next-day delivery service and ordering well within the deadline. We acknowledge that the situation could have been handled better, and we should have informed you in advance if the delivery was not possible. Your feedback regarding our feedback request also highlights an important issue. We regret that we sent it when you were dissatisfied with our service. We truly apologise for any frustration this might have caused. Warm regards, Rosie

Posted 2 years ago

“Brilliant and easy website to use .”

Helpful Report

Posted 2 years ago

Dear Olivia, thank you so much for your 5-star rating of Haute Florist! We are thrilled to hear that you had a wonderful experience with us. Your positive feedback truly means a lot to us. We are delighted that you found our website brilliant and easy to use. We strive to provide a seamless and enjoyable shopping experience for our valued customers, and it's fantastic to know that we met your expectations. Once again, thank you for choosing Haute Florist, and we look forward to serving you again in the future. Best regards, Rosie

Posted 2 years ago

“Brilliant service, fast delivery, arrived early in the morning which was perfect for my needs. Flowers were a surprise birthday present for my mother and she loved them. Really fresh and good quality and beautifully presented. Would 100% buy again”

Helpful Report

Posted 2 years ago

Thank you, Sian, for your fantastic 5-star rating! We're delighted to hear that you had a great experience with Haute Florist. It's wonderful to know that our service was brilliant and the delivery was fast, and arriving early in the morning was perfect for your needs. We're glad that your mother loved the surprise birthday present of our fresh and good quality flowers, which were beautifully presented. We truly appreciate your kind words and would be thrilled to have the opportunity to serve you again in the future. Thank you for choosing Haute Florist!

Posted 2 years ago

“Beautiful bouquet delivered in good time, cheered up my friend, thanks”

Haute Florist 5 star review on 6th February 2024

Helpful Report

Posted 2 years ago

Dear Natalie, thank you so much for taking the time to give Haute Florist a 5-star rating! We truly appreciate your kind words and recommendation. We are thrilled to hear that the beautiful bouquet we delivered in good time was able to cheer up your friend. Your satisfaction is our top priority, and we are grateful to have been a part of spreading joy. Thank you once again for choosing Haute Florist! Best regards, Rosie

Posted 2 years ago

“Excellent services and the bouquet is very pretty and looks really good.”

Helpful Report

Posted 2 years ago

Thank you so much for your fabulous 5-star rating of Haute Florist! We truly appreciate your kind words and are thrilled to hear that you had an excellent experience with our services. We are delighted to know that the bouquet you received is not only very pretty but also looks really good. At Haute Florist, our aim is to provide exceptional products and outstanding customer service, so your feedback means the world to us. We appreciate your support and hope to have the pleasure of serving you again in the future. Thank you once again for your wonderful review! Best regards, Haute Florist

Posted 2 years ago

“I am very impressed with Haute flowers, I send them regularly and the £10 annual postage fee is well worth it. The quality and presentation of the flowers is always outstanding and I genuinely enjoy sending these flowers as as gift.”

Helpful Report

Posted 2 years ago

Dear Jane, thank you so much for your fantastic 5-star rating of Haute Florist! We truly appreciate your support and kind words. We are thrilled to hear that you are impressed with our service. It means a lot to us that you choose to send our flowers regularly, and we're delighted to know that the annual postage fee is well worth it for you. Providing outstanding quality and presentation is our top priority, so it brings us great joy to hear that our flowers have consistently exceeded your expectations. Once again, thank you for your continuous trust and for being a valued customer. We look forward to continuing to serve you with exceptional flowers in the future. Warmest regards, Katie

Posted 2 years ago

“Fabulous flowers in a great box! 👍”

Helpful Report

Posted 2 years ago

Dear Sheree, thank you so much for taking the time to rate Haute Florist with 5 stars! We sincerely appreciate your positive feedback and support. We're thrilled to hear that you found our flowers fabulous and loved the great box they came in! Your satisfaction is our top priority, and we're glad to have met your expectations. Once again, thank you for your kind words and for choosing Haute Florist. We look forward to serving you again in the future! Best regards, Katie

Posted 2 years ago

“Very quick Delivery and the gift was well appreciated and loved. Thank you will be using again.”

Helpful Report

Posted 2 years ago

Dear Aneta, thank you so much for rating Haute Florist with 5 stars! We truly appreciate your kind words and for taking the time to share your feedback. We are thrilled to hear that you had a wonderful experience with our service. Thank you once again for choosing Haute Florist, and we look forward to serving you again in the future. Warm regards, Rosie

Posted 2 years ago

“Flowers were beautifully selected and packaged well. So happy with the service provided.”

Helpful Report

Posted 2 years ago

Thank you so much, Lauren, for sharing your wonderful 5-star rating of Haute Florist! We greatly appreciate your feedback and are thrilled to hear that you were delighted with the selection and packaging of our flowers. It brings us immense joy to know that we were able to provide you with exceptional service. Thank you for choosing Haute Florist, and we look forward to serving you again in the future!

Posted 2 years ago

“I’m in Canada but I needed to send flowers to a friend in London and it was so easy with Haute. She said they were beautiful and even better than the photos online.”

Helpful Report

Posted 2 years ago

Dear Madison, Thank you so much for your phenomenal 5-star rating of Haute Florist! We greatly appreciate your feedback and are delighted to hear about your seamless experience ordering flowers for your friend in London. We're thrilled that she found the bouquet to be even more stunning than the photos online. At Haute Florist, we strive to provide exceptional service and breathtaking floral arrangements, regardless of the distance. Thank you again for choosing us, and we look forward to serving you in the future! Best regards, Haute Florist Team

Posted 2 years ago

“The flowers were never delivered. i was never contacted about the delivery. the order was placed almost a week ago. i have sent three separate customer support messages, and no one has gotten back to me. HORRIBLE SERVICE. I WANT A REFUND.”

Helpful Report

Posted 2 years ago

Hello Thomas, Thank you for taking the time to leave a review. We are saddened to hear that you have been experiencing issues with our delivery service and we really do apologise for any inconvenience this has caused. I have checked our system and can see that our team did reply to you on the 6th. I have contacted you again to look into this. Best wishes, Ellie

Posted 2 years ago

“Really disappointed with the service. I ordered flowers and candles to be delivered to Australia on 27/01/24 today it’s 7/2/24 NOTHING has been delivered. No communiction what so ever. DONT USE THIS SERVICE.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave some feedback. We apologise for any inconvenience you may have experienced in the past. We understand that timely delivery and effective communication are crucial, and we are constantly working on improving our services to ensure that such issues are avoided in the future. I can see that this has been resolved with our customer service team.

Posted 2 years ago

“The delivery was confirmed by email, however this didn’t not happen, my purchase was a birthday surprise present which didn’t serve the purpose as it arrived late. Don’t trust the company when they show they show on the website that they have followed day delivery.”

Helpful Report

Posted 2 years ago

Hello, Thank you for your review. I am very sorry to hear about the issues you have faced regarding the delivery of your order. Due to the distance between the distribution centre and delivery address, it can sometimes take extra time in transit. I do apologise for any disappointment or inconvenience caused. Warm regards, Rosie

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Haute Florist Reviews