Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

“I've purchased flowers from various on line florists and via intaflora and received from various companies. Lately I have been very disappointed and complained about the quality on more than one occasion. But I was sent photographs of the two bouquets I purchased from Haute and they were lovely. I will definitely use again”

Helpful Report

Posted 1 year ago

Hello Jann, Thank you so much for your feedback! We're thrilled to hear that you were pleased with the quality of the bouquets you purchased from Haute Florist. Ensuring beautiful and high-quality flowers is a top priority for us, and we're glad to hear that our bouquets met your expectations. We truly appreciate your decision to use our services again in the future. If there's anything else we can do to enhance your experience next time, please let us know. We look forward to serving you again!

Posted 1 year ago

“Excellent service. The bouquet I ordered arrived the next day looking fresh and just as shown in the illustration. My daughter in law was thrilled.”

Helpful Report

Posted 1 year ago

Hello Patricia, Thank you so much for your wonderful review! We're delighted to hear that you experienced excellent service and that the bouquet arrived promptly and as expected. It's always our goal to deliver fresh and beautiful flowers that bring joy to our customers and recipients alike. We're thrilled that your daughter-in-law was thrilled! If there's anything else we can do for you in the future, please don't hesitate to reach out. Thank you for choosing us to be a part of making her day special!

Posted 1 year ago

“Pretty flowers but they did not last. Bought them for my mums birthday, on the day they were delivered some of the roses we’re already wilted and petals were falling off. 2 days later, they looked like the pictures attached. Shame”

Helpful Report

Posted 1 year ago

Hello Ana, I'm truly sorry to hear about your experience with the flowers you bought for your mum's birthday. It's disappointing that they didn't last as they should have. Quality and longevity are important to us, and we regret that we fell short on this occasion. We appreciate you bringing this to our attention. Please contact our customer service team with your order details and some images of the bouquet so that we can make this right for you. Your satisfaction is our priority, and we would like to ensure we learn from this experience to improve our services in the future. Best wishes, Katie

Posted 1 year ago

“Lovely flowers delivered exactly on time! Thank you.”

Helpful Report

Posted 1 year ago

Hello Rosalind, Thank you for your lovely review! We're delighted to hear that your flowers arrived exactly on time and that you're pleased with them. If you ever need more beautiful blooms in the future, we'd be happy to assist you again. Enjoy your flowers!

Posted 1 year ago

“Beautiful bouquet of roses”

Helpful Report

Posted 1 year ago

Hello, Thank you for your kind words! We're thrilled that you enjoyed the beautiful bouquet of roses. If there's anything else we can do for you, please let us know. We look forward to serving you again in the future!

Posted 1 year ago

“This was the first time I’d used HF so I was a little worried as the flowers were for a florist! The result was beautiful, well priced and delivered on time. I’ll certainly use them in future.”

Haute Florist 5 star review on 25th June 2024

Helpful Report

Posted 1 year ago

Hello, Thank you so much for giving us a chance, and we're thrilled to hear that you were pleased with the beautiful result! Delivering quality flowers on time is our priority, and we're glad to have met your expectations. We look forward to serving you again in the future. If there's anything else we can do for you, please don't hesitate to reach out. Thank you for choosing us!

Posted 1 year ago

“Fantastic options and looking forward to hearing from the recipient how the flowers arrive”

Helpful Report

Posted 1 year ago

Thank you for your kind words! We're glad you found our options fantastic. We strive to provide a wide selection of beautiful flowers. We hope the recipient enjoys them just as much as you enjoyed selecting them. If there's anything else we can do for you, please let us know. We look forward to serving you again in the future!

Posted 1 year ago

“Very disappointed with the quality that arrived today for my Wife's anniversary.”

Helpful Report

Posted 1 year ago

Hello Andreas, Thank you for your review. I'm deeply sorry to hear about your disappointment with the quality of the flowers that arrived for your wife's anniversary. This falls short of the high standards we aim to deliver, especially for such a special occasion. Please accept our sincerest apologies for any inconvenience or disappointment caused. I would also like to apologise for any disappointment caused by the outcome of this and that our team was unable to provide a satisfactory resolution. Warm regards, Rosie

Posted 1 year ago

“Roses arrived Friday and were already slightly brown around edges. By Monday we’re completely brown around edges. By Tuesday they had to be thrown out. Their response is that this is normal and to pull off the outer brown leaves. If we did this we wouldn’t know where to stop as they are all brown and wilting. Not good customer service. Don’t waist your money. They last far longer from the supermarket”

Helpful Report

Posted 1 year ago

Hello Suzanne, Thank you for sharing your experience with us. We're truly sorry to hear about the disappointment with the longevity and condition of the roses you received. Your feedback is invaluable to us, and we apologise if our initial response didn't meet your expectations. We aim to provide high-quality flowers that last, and we regret that this was not your experience. Your satisfaction is our priority, and we appreciate the opportunity to improve based on your feedback. Thank you for bringing this to our attention.

Posted 1 year ago

“Was sympathy flowed which my frined greatly appreciated.”

Helpful Report

Posted 1 year ago

Thank you for your feedback. We're glad to hear that your friend greatly appreciated the sympathy flowers. If there's anything else we can do for you or if you have any further feedback, please feel free to let us know. Our thoughts are with you and your friend during this time.

Posted 1 year ago

“The flowers arrived as requested, beautiful and just as described. I would definitely recommend Haute and use them again.”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful review! We're thrilled to hear that the flowers arrived as requested, beautiful, and just as described. Your recommendation means a lot to us! We look forward to the opportunity to serve you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing Haute Florist!

Posted 1 year ago

“Awesome.... She loved it!”

Helpful Report

Posted 1 year ago

Thank you for your awesome feedback! We're thrilled to hear that she loved it! If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

Posted 1 year ago

“I sent flowers to my niece and she was absolutely thrilled with them. She said they were beautiful so thank u very much and I will be using u again.”

Haute Florist 5 star review on 24th June 2024

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful feedback! We're delighted to hear that your niece was absolutely thrilled with the flowers and found them beautiful. It means a lot to us to know that we could help make her day special. We look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us!

Posted 1 year ago

“Bought these as a gift for my daughter and she absolutely loved them, beautiful colours and long lasting.. highly recommended”

Helpful Report

Posted 1 year ago

Thank you for your lovely feedback! We're thrilled to hear that your daughter loved the flowers. It's wonderful to know that she enjoyed the beautiful colors and that they lasted well. Your recommendation means a lot to us! If there's anything else we can do for you or if you need more flowers in the future, please let us know. We look forward to serving you again!

Posted 1 year ago

“Delivered on time. Told by recipient they were in good condition.”

Helpful Report

Posted 1 year ago

Hello Christine, Thank you for letting us know! We're pleased to hear that the flowers were delivered on time and in good condition. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again!

Posted 1 year ago

“Flowers arrived promptly and packaged very nicely, easy to order, however, the purple roses inside my bouquet weren’t fresh. I had to gift this the next day and by the next day they made the rest of the bouquet look old so I had to remove them. Also, the size of the bouquet was slightly smaller than anticipated.”

Helpful Report

Posted 1 year ago

Thank you for your feedback and for bringing this to our attention. We sincerely apologise for the disappointment caused by the condition of the purple roses in your bouquet and for any inconvenience it may have caused. We strive to deliver fresh and beautiful flowers, and we regret that this was not your experience. We appreciate your feedback on the size of the bouquet as well. We're constantly working to improve our products and services, and your input helps us do better. Please reach out to our customer service team so that we can make this right for you. We value your business and hope to have the opportunity to exceed your expectations in the future. Thank you for choosing us. Best wishes, Katie

Posted 1 year ago

“Have used Haute many times and they never fail to deliver first class service and first class beautiful blooms.”

Helpful Report

Posted 1 year ago

Thank you so much for your continued trust in Haute Florist! We're thrilled to hear that you've consistently received first-class service and beautiful blooms from us. Your loyalty means a lot to us, and we look forward to providing you with exceptional service and stunning flowers in the future. If there's anything else we can do for you, please don't hesitate to reach out. Thank you again for choosing Haute Florist!

Posted 1 year ago

“Ordered with ease & so prompt with delivery. Flowers were a gift for a friend…they made her so happy.”

Helpful Report

Posted 1 year ago

Thank you for your wonderful feedback! We're delighted to hear that you found the ordering process easy and that the delivery was prompt. It's always our goal to bring happiness with our flowers, and we're thrilled that they made your friend so happy. If there's anything else we can do for you or if you have any further feedback, please let us know. We look forward to serving you again in the future!

Posted 1 year ago

“Lovely flowers arrived bang on time, thank you”

Helpful Report

Posted 1 year ago

Hello Marcus, Thank you so much for your kind words! We're thrilled to hear that your flowers arrived right on schedule and that you're pleased with them. If you ever need more blooms to brighten your day, we'd be delighted to assist again.

Posted 1 year ago

“Great service”

Helpful Report

Posted 1 year ago

Hello Deborah, Thank you for your review. We are pleased to hear you had a great experience with us.

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Haute Florist Reviews