Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

“The best postal delivery flower service i have found. Not disappointed yet and use a few times.”

Helpful Report

Posted 1 year ago

Dear Miss Miller, Thank you so much for giving Haute Florist a 5-star rating! We greatly appreciate your positive feedback and are thrilled to hear that we have been the best postal delivery flower service you have found. Your satisfaction is our top priority, and we are glad that we have consistently met your expectations. We are especially grateful for your continued support as a returning customer. It means a lot to know that you have placed your trust in us multiple times, and we are delighted to have delivered beautiful flowers to you without any disappointment. Once again, thank you for your fantastic review. We look forward to serving you again in the future! Best regards, Rosie

Posted 1 year ago

“Both recipients were enthusiastic about their flowers”

Helpful Report

Posted 1 year ago

Dear Barbara, thank you so much for your glowing 5-star review of Haute Florist! We truly appreciate your kind words and are delighted to hear that you were satisfied with our services. Once again, thank you for choosing Haute Florist. We look forward to serving you again in the future! Best regards, Rosie

Posted 1 year ago

“"The experience I received was great! I would definitely use Haute Florist again."I would also encourage my family and friends to use also”

Helpful Report

Posted 1 year ago

Dear Mrs Shields, Thank you so much for giving Haute Florist a 5-star rating! We truly appreciate your feedback and are thrilled to hear that your experience with us was great. Your kind words mean a lot to our team. Once again, we sincerely thank you for your support and for choosing Haute Florist. We remain committed to delivering excellence and unforgettable experiences. Warm regards, Rosie

Posted 1 year ago

“Flowers were beautiful and the recipient was overjoyed with the lovely bouquet, you guys definitely give the wow factor to your flowers. Quick delivery, next day and arrived in great shape.”

Helpful Report

Posted 1 year ago

Dear Suzie, Thank you so much for taking the time to give Haute Florist a 5-star rating! We are thrilled to hear that you loved the beautiful flowers and that the recipient was overjoyed with the lovely bouquet. Your kind words about us giving the wow factor to our flowers truly made our day! Once again, thank you for choosing Haute Florist. We truly appreciate your support and hope to have the opportunity to serve you again in the future. Warmest regards, Rosie

Posted 1 year ago

“Didn’t feel my experience was positive, delay in sending flowers and I wasn’t happy with the quality, won’t use the service again”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to share your feedback about your experience with Haute Florist. We sincerely appreciate your honesty, as it allows us to improve our services. Firstly, we would like to apologise for the delay in sending the flowers and any inconvenience it may have caused. We understand how important it is for the flowers to arrive on time, and we apologise for falling short of your expectations in this regard. Furthermore, we are truly sorry to hear that you were not pleased with the quality of the flowers you received. We strive to provide only the freshest and most beautiful arrangements, and we regret that we did not meet your expectations in this instance. I would also like to apologise for any disappointment caused by the outcome of this and that our team was unable to provide a satisfactory resolution. Warm regards, Tom

Posted 1 year ago

“Easy to order”

Helpful Report

Posted 1 year ago

Dear Libby, Thank you so much for your incredibly kind 5-star rating of Haute Florist! We are thrilled to hear that you enjoyed your experience with us. Our team takes great pride in making the ordering process as easy as possible, and we are delighted that you found it hassle-free. We value your feedback and look forward to serving you again in the future. Warm regards, Tom

Posted 1 year ago

“I ordered 2 reasonably expensive arrangements one was delivered on the correct day the other ( the more expensive) did not. A complete lack of support from customer services took me 3 days to get a tracking number. All I got was platitudes and copies of the contract. Incredibly frustrating. Flowers never arrived. First and last order.”

Helpful Report

Posted 1 year ago

Dear Marilyn, thank you so much for taking the time to share your feedback about your recent experience with Haute Florist. We truly appreciate your honesty and value your perspective. Firstly, we want to extend our sincerest apologies for the inconvenience you faced with your order. We understand how important it is to have both of your arrangements delivered on the correct day. We're sorry for not meeting your expectations in this regard. We are also sorry to hear about the challenges you faced in reaching our customer service team and the lack of support you experienced. It is clear that we have let you down, and for that, we deeply apologise. This is not the level of service we strive for. I have located your order and can see that this has since been resolved. Warm regards, Rosie

Posted 1 year ago

“I've ordered two bouquets from Haute florists recently. Both were very different from anything offered by other internet florists.Definitely superior.I have only seen photographs of one that I sent but I was very pleased with the quality.I will use Haute again.”

Helpful Report

Posted 1 year ago

Dear Jann, thank you so much for your wonderful 4-star rating of Haute Florist! We greatly appreciate your feedback and are thrilled to hear that you found our bouquets to be unique and superior compared to other online florists. Your satisfaction is our top priority, and we are delighted that the quality of the flowers met your expectations. Once again, thank you for your kind words and for being a valued member of our Haute Florist community. We look forward to serving you again in the future! Warm regards, Tom

Posted 1 year ago

“Really quick delivery. Very good quality flowers. Will us again and recommend”

Helpful Report

Posted 1 year ago

Thank you so much for your glowing 5-star rating of Haute Florist! We truly appreciate your feedback and are thrilled to hear that you had an excellent experience with us. Thank you for being a loyal customer of Haute Florist. We look forward to serving you again in the future and providing you with more beautiful blooms. Warmest regards, Rosie

Posted 1 year ago

“Easy to use, very helpful, beautiful flowers &delicious chocolates - delighted friend! Thank you.”

Haute Florist 5 star review on 27th June 2024

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to rate Haute Florist with five stars! We truly appreciate your kind words and your support. Once again, we extend our gratitude for your positive feedback. It means the world to us. If there is anything else we can assist you with in the future, please do not hesitate to let us know. The Haute Florist Team

Posted 1 year ago

“Great experience with Haute. I sent two Bouquet's of flowers to different people and they were so delighted with them. This is fourth time i have used and every time has been a success and flowers been gorgeous.”

Helpful Report

Posted 1 year ago

Dear Elaine, thank you so much for awarding Haute Florist with a fabulous 5-star rating! We truly appreciate your kind feedback and are thrilled to hear about your great experience with us. We are grateful for your continued support and trust in Haute Florist. Should you need our assistance in the future, please don't hesitate to reach out. We are here to ensure your floral gifting experience remains exceptional. Warm regards, Katie

Posted 1 year ago

“Thank you for beautiful flowers”

Helpful Report

Posted 1 year ago

Dear Ruta, thank you so much for your excellent 5-star rating of Haute Florist! We appreciate your kind words and support. It is customers like you who make our jobs so rewarding. We are thrilled to hear that you loved the beautiful flowers. Your feedback is truly appreciated and encourages us to continue delivering exceptional service. We strive to provide the best floral arrangements and an outstanding experience for each and every customer. Once again, thank you for choosing Haute Florist. We look forward to serving you again in the future! Warmest regards, Katie

Posted 1 year ago

“Beautiful flowers delivered within 24 hours! Thank you so much for coming to my rescue after forgetting my friend’s birthday. Delivered the following day and looked stunning.”

Helpful Report

Posted 1 year ago

Dear Clare, thank you so much for awarding Haute Florist with a phenomenal 5-star rating! We are absolutely thrilled to hear that you were delighted with our service. We are delighted to have been able to assist you in making your friend's birthday extra special, even after the unfortunate event of forgetting. It brings us immense joy to know that our beautiful flowers arrived promptly and looked stunning upon delivery. Your kind words mean the world to us, and we truly appreciate your support. Should you require our services again in the future, please do not hesitate to reach out to us. Thank you once again for choosing Haute Florist. We hope to have the pleasure of serving you again soon! Best regards, Rosie

Posted 1 year ago

“Amazing service and beautiful flowers”

Helpful Report

Posted 1 year ago

Dear Maddie, thank you so much for your glowing 5-star rating of Haute Florist! We truly appreciate your kind words and are thrilled to hear that you had an amazing experience with our service and found the flowers beautiful. Your satisfaction means the world to us, and we're delighted to have exceeded your expectations. Once again, we'd like to express our gratitude for your support and for taking the time to share your feedback. It means a lot to our team. Should you need our services again in the future, we'll be more than happy to assist you. Thank you for choosing Haute Florist! Warm regards, Rosie

Posted 1 year ago

“GREAT WEBSITE THE FLOWERS LOOK GREAT”

Helpful Report

Posted 1 year ago

Dear Caroline, Thank you so much for leaving a fantastic 5-star rating for Haute Florist! We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. Once again, thank you for choosing Haute Florist and for taking the time to leave us such a wonderful review. We truly value your support and hope to serve you again in the future. Best regards, Rosie

Posted 1 year ago

“Buyers beware!! I have ordered twice with issues. The first time, an extremely poor quality bouquet was replaced with a bouquet of the standard you would hope to receive. I had hoped this was an unfortunate occurrence. The second time, I reported a quality issue out of their stipulated time- you are given 3 days to report any concerns. As the flowers were a gift, the recipient was too embarrassed to complain to me. I have since found out that the flowers lasted TWO days before wilting and dropping. Customer service refuse to support a delivery of a new bouquet. They do offer a £10 credit….not useful when I plan never to use the company again. Such a shame, the flowers are unusual and offer such a wow factor. Only the wow factor is extremely short lived.”

Helpful Report

Posted 1 year ago

Dear Andrea, thank you so much for taking the time to provide us with your feedback regarding your experiences with Haute Florist. We truly appreciate your honesty and value your opinion. We sincerely apologise for the issues you encountered on both occasions. It is indeed disheartening to hear that the bouquet you received was of poor quality. We understand your disappointment with the second order as well, especially considering that the flowers wilted and dropped just two days after delivery. We are sorry that our team were unable to resolve this satisfactorily for you this time. Warm regards, Rosie

Posted 1 year ago

“I brought the rose and freesia bouquet for my daughter who had a little baby boy on the 24th, and they are so beautiful and so many flowers, I filled two vases. I will never buy flowers from anyone else again. My daughter and I are absolutely delighted, thank you so much.”

Helpful Report

Posted 1 year ago

Hello Andrea, Congratulations on the new addition to your family! We're thrilled to hear that the rose and freesia bouquet brought joy and beauty during such a special time. It's wonderful to know that you and your daughter are delighted with the flowers and that they filled two vases. Thank you for your kind words and for choosing us to be a part of this happy occasion. We look forward to serving you again in the future!

Posted 1 year ago

“Really lovely flowers!!”

Helpful Report

Posted 1 year ago

Thank you so much for your kind words! We're thrilled to hear that you loved the flowers. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to let us know. We look forward to serving you again!

Posted 1 year ago

“After receiving some Haute flowers myself for my birthday, I decided to give them a whirl and have sent about four bouquets now. They have all been absolutely stunning! And all the recipients have been over the moon with their flowers. I’ve also sent a vase too and that went down very well. Thanks very much.”

Helpful Report

Posted 1 year ago

Hello Penny, Thank you so much for your wonderful review! We're thrilled to hear that you've enjoyed both receiving and sending Haute flowers. It's fantastic to know that all four bouquets were stunning and that the recipients were delighted with their flowers. We're also glad to hear that the vase was well received. Your satisfaction and the happiness of your recipients mean a lot to us. If there's anything else we can do for you, please don't hesitate to reach out. Thank you for choosing Haute Florist, and we look forward to serving you again in the future!

Posted 1 year ago

“I ordered birthday flowers to be delivered yesterday. It is the next day 1pm and the flowers are not yet delivered??? This is really really disappointing.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to share your feedback regarding your recent experience with Haute Florist. We sincerely appreciate customers like you who take the time to let us know about their experiences, as it helps us to improve our services. We sincerely apologise for the inconvenience and disappointment you have faced regarding the delivery of your birthday flowers. We understand how important timely delivery is, especially for special occasions like birthdays, and we are truly sorry for any frustration this may have caused. If this has still not been received by the end of the day today, please let us know and we can look into this further for you. Best wishes, Katie

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Haute Florist Reviews