Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,075 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,075 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Haute Florist 5 star review on 22nd November 2025

Lauren Wheatley

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3791

Anonymous

Anonymous // 01/01/2019

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“The flowers were a gift & the Two recipients were delighted as flowers were delivered promptly and were very fresh. Thank you.”

Helpful Report

Posted 2 years ago

Thank you so much for rating us 5 stars, Joan! We are happy to hear that the flowers were a gift and the two recipients were delighted at the prompt and fresh delivery. Thank you for choosing Haute Florist!

Posted 2 years ago

“Excellent . Did everything they said they would do. Recipient was very pleased. Thank you - would use again .”

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Posted 2 years ago

Thank you so much, Elizabeth, for the amazing 5 star rating for Haute Florist! We're so glad that you found everything to be as promised and that your recipient was pleased. We would love to work with you again soon. Thank you.

Posted 2 years ago

“Stunning arrangements. Recommended by a colleague, and I'm an instant convert from my previous suppliers.”

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Posted 2 years ago

Thank you so much for your 5 star rating of Haute Florist, Charlotte! We're so pleased that you found our stunning arrangements so impressive, and that you were recommended to us by a colleague too. Your glowing review means a lot to us - thank you!

Posted 2 years ago

“Always a fabulous service”

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Posted 2 years ago

Thank you so much for the 5 star rating of Haute Florist, Helen. We greatly appreciate your positive feedback. We strive to provide always a fabulous service!

Posted 2 years ago

“Very pleased with the service all round. Well presented and packaged and good quality blooms. Delivery as requested.”

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Posted 2 years ago

Thank you so much for your five-star rating of Haute Florist! We are extremely pleased you were satisfied with the service you received from us, as well as the well-presented and packaged flowers, as well as the timely delivery. Thank you for your kind words!

Posted 2 years ago

“Amazing flowers of the highest quality”

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Posted 2 years ago

Thank you, Sarah, for your 5 star rating of the Haute Florist! We're so glad you were pleased with our amazing flowers of the highest quality. It means a lot to us!

Posted 2 years ago

“A beautiful wreath and loved by the recipients”

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Posted 2 years ago

Thank you so much Zoe for giving 5 stars to Haute Florist. I'm glad you and your recipients loved the beautiful wreath. It was our pleasure to help!

Posted 2 years ago

“Appalling customer service. We sent some flowers to my 95 year old mother in law who had been ill. A much loved lady was presented with a bunch of half dead flowers several days late and when we complained were told it was nothing to do with Haute flowers as they subcontract out delivery. No customer service at all. Use them at your peril.”

Helpful Report

Posted 2 years ago

Hello, I'm sorry to hear about the disappointing experience with the flower delivery. It's unfortunate that the flowers were not up to the expected standards, and I understand your frustration with the delayed delivery. Your feedback is important, and I will ensure to pass it along to the relevant teams. If not done already, please could you send us some photos of the bouquet to enquiries@hauteflorist.co.uk with your order number and 'REVIEW' in the subject line? Best wishes, Rosie

Posted 2 years ago

“The whole process from choice, ordering to delivery was smooth, informative and prompt/on time. A great job alround, thank you”

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Posted 2 years ago

Thank you so much, Rob, for your 5 star rating of Haute Florist! We are delighted to hear that the whole process from choice, ordering to delivery was smooth, informative, and prompt/on time. We value your feedback and we are extremely grateful for your kind words. Thank you!

Posted 2 years ago

“Website easy to use.”

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Posted 2 years ago

Thank you so much for your 4 star rating of Haute Florist! We are so glad that you found our website easy to use and that you enjoyed your order. We strive to provide excellent customer service and floral arrangements and hope to continue to serve you in the future.

Posted 2 years ago

“Flowers delivered to my daughter in west London . I received a photo of the delivery in Bedfordshire . Brilliant service. ! Part of a 4 month package.”

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Posted 2 years ago

Thank you so much for your 5 star rating, Barbara! We are so happy to hear your daughter enjoyed her flower delivery in Bedfordshire - and we are thankful that you chose us to be part of your 4 month package. We really appreciate it!

Posted 2 years ago

“Lovely felt could be more for money sorry”

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Posted 2 years ago

Thank you so much for the 5 star rating of Haute Florist. We are so glad that you enjoyed our products and services. We are sorry to hear that you felt that the product cost too much. We always strive to offer great value for money and are always open to feedback. Thank you again for your review!

Posted 2 years ago

“Flowers were a gift to a friend. They arrived on time and were beautiful. My friend was delighted with them.”

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Posted 2 years ago

Thank you so much for the 5 star rating for Haute Florist, Joan! We are really glad to hear that your friend was delighted with the flowers. Flowers are always a wonderful gift and it’s great that they arrived on time and in beautiful condition. We appreciate your feedback!

Posted 2 years ago

“Friend received her flowers and she was delighted with the quality particularly the excellent scent”

Haute Florist 5 star review on 15th December 2023

Helpful Report

Posted 2 years ago

Thank you so much Joan for your 5-star rating of Haute Florist! I'm delighted to hear that your friend received her flowers and had such a positive reaction – the excellent scent really brightened her day! We truly appreciate you taking the time to rate us highly.

Posted 2 years ago

“Absolutely beautiful flowers which were a present for my friend who had just lost her dog. Photograph provided by my friend who was thrilled”

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Posted 2 years ago

Thank you so much, Lisa, for your 5 star rating of Haute Florist! We're so pleased to know that the flowers were well-received as a present for your friend. We love hearing how thrilled your friend was with the photograph. We hope to continue delivering beautiful flowers for many occasions to come!

Posted 2 years ago

“The delivery was as stated. A real surprise for the recipient who was delighted and sent a photo which I was pleased about. I will definitely co to ur to use Haite as I am regular gifted of flowers.”

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Posted 2 years ago

Thank you, Deirdre, for your 5 star rating of Haute Florist! We are delighted to hear that the delivery was as stated and that the recipient was thrilled.

Posted 2 years ago

“Delivered in great condition AND on time. Thank you.”

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Posted 2 years ago

Thank you so much for the 5-star rating for Haute Florist! We are glad to hear that your order arrived in great condition and on time. We truly appreciate your support!

Posted 2 years ago

“So disappointed 😔 Ordered for next day delivery. 3rd day still hasn't arrived. Meant to be 24 hr tracked delivery with Royal Mail. Yes tracked to the sorting office and emailed 4 times with different times and still no delivery. Requested a refund to be told that they won't be refunding my order! They can refund the delivery fee tho! £4!! Even though items haven't been received? (£49) To be told I can dispute it with my card provider if I like but they have the option to refuse to refund! DO NOT USE!!!”

Helpful Report

Posted 2 years ago

Hello Jayne, Thank you for your review. It is very disappointing to hear that your flowers were delayed in transit. We are very sorry for this, and any upset caused. Kind regards, Tom.

Posted 2 years ago

“The delivery was poorly managed as the address was a school and the flowers were delivered late evening where neither school was opened nor recipient present. After calling the school to see if anyone was there, it was only by chance a teacher had stayed behind. Having accepted the delivery, I had to go to the school and pick up the flowers to personally give to the recipient. More shockingly, the recipient sent photos of the flowers which were certainly not luxury for the price I paid. They were dry and almost half dead, let alone the medium size I ordered. I certainly will not be using Haute again and would recommend others not to be fooled by the photos on the website!”

Helpful Report

Posted 2 years ago

Hello, Thank you for your review. We always strive to deliver our products within the estimated delivery times and we use reliable courier services to ensure safe and timely deliveries. However, there are certain factors outside our control which can cause delays. Please be assured that we are working hard to minimize any delays and we appreciate your patience and understanding in this matter. We are saddened to hear that our flowers have left you feeling disappointed- this certainly isn't our intention! We make it our aim to get the best flowers for you. If not done already, please could you get in touch with our Customer Support team at enquiries@prestigeflowers.co.uk with your order number and 'review' in the subject, so we can put this right for you. Kind regards, Tom.

Posted 2 years ago

“Amazing service as always, beautiful, gorgeous flowers, more beautiful in reality. My niece is absolutely in love with them. She can’t stop praising them! Definitely going back again to treat and surprise other members of my family!! 🥰”

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Posted 2 years ago

Thank you so much for your wonderful 5-star rating, Farhana. We are so pleased to hear that your niece loved our flowers and we're happy that you will be coming back to us for other occasions. We look forward to providing you with our amazing service and beautiful flowers again in the future. Kind regards, Tom.

Posted 2 years ago

Haute Florist is rated 4.7 based on 30,075 reviews