Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,075 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,075 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Haute Florist 5 star review on 22nd November 2025

Lauren Wheatley

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3791

Anonymous

Anonymous // 01/01/2019

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“Beautiful flowers, this is the second bunch I’ve ordered and I’m delighted with both the quality and service! Will definitely be using again!”

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Posted 2 years ago

Hello Tracy, Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re delighted with both the quality of the flowers and our service. It’s fantastic to know that this is the second time you’ve been pleased with your order. We look forward to serving you again in the future! Warm regards, Rosie

Posted 2 years ago

“Beautiful flowers as always”

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Posted 2 years ago

Hello Peter, Thank you for your kind words! We’re delighted to hear that you continue to find our flowers beautiful. Your satisfaction is our top priority, and we look forward to bringing more floral joy to you in the future! Warm regards, Rosie

Posted 2 years ago

“The only place I would order flowers from online… absolutely beautiful and excellent customer service”

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Posted 2 years ago

Hi Charlotte, Thank you so much for your wonderful feedback! We’re thrilled to hear that you consider us your go-to place for ordering flowers online. It’s great to know you found both the flowers and our customer service to be excellent. We look forward to serving you again in the future! Warm regards, Rosie

Posted 2 years ago

“Sent the Flowers to a friend. She was delighted. Nicholas Edwards”

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Posted 2 years ago

Thank you for your feedback, Nicholas! We’re delighted to hear that your friend was thrilled with the flowers. Your satisfaction is important to us, and we appreciate you choosing us for your floral needs. If there’s anything else we can assist with, please don’t hesitate to reach out. Best regards, Tom

Posted 2 years ago

“Just beautiful”

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Posted 2 years ago

Hi Sarah, Thank you for your lovely feedback! We’re so glad to hear that you found the flowers beautiful. If you need anything else or have any future needs, we’re here to help! Warm regards, Rosie

Posted 2 years ago

“Always totally gorgeous flowers, in a great condition. The delivery subscription (free delivery for a year for £10) is absolutely amazing. I use this company anytime I’m sending flowers. The best!”

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Posted 2 years ago

Hello Thalia, Thank you so much for your fantastic feedback! We’re thrilled to hear that you consistently find our flowers gorgeous and in great condition. It’s wonderful to know you’re enjoying our delivery subscription service and that you consider us the best for your floral needs. We truly appreciate your loyalty and look forward to serving you again! Warm regards, Rosie

Posted 2 years ago

“Although..... My message was missed off my delivery to my sister which was annoying as she didn't know who had sent them Must have been a technical problem Otherwise.. brill”

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Posted 2 years ago

Hello Julia, Thank you for your feedback. I’m very sorry to hear that your message was missed off the delivery—this is certainly not the experience we aim to provide. I’m glad to hear that you were otherwise pleased with the service. We appreciate your understanding and look forward to serving you better in the future. Warm regards, Tom

Posted 2 years ago

“I suddenly thought that I hadn’t seen my review on the actual Haute Florist app so here it is. In the past, I have used Marks & Spencer's for my mum's birthday flowers. I can tell you with all sincerity, I will not be going back to M&S for flowers. I have now used Haute Florist twice and am absolutely delighted with not only their customer service but the way that they present their flowers. Both occasions, I have requested that the delivery address be changed (this last time was more short notice than the other time). Both times, the staff went out of their way to get the delivery address changed which was so very appreciated. Apparently, the flowers are not just in beautiful condition, they arrive by Royal Mail in a lovely box and very carefully wrapped in black tissue paper, complete with a water bath, care instructions and flower food. My mum said that a baby couldn't have been wrapped up better. The smell of the flowers is wafting through the house and she is thrilled with them. If she is happy then I am happy. I wish that I could get flowers like this here in New Zealand. Would I recommend Haute Florist, absolutely I would. They're not the cheapest but what you get is quality and great customer service. What more can you ask for. Thanks Haute Florist for making my mum's birthday so special.”

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Posted 2 years ago

Hello Jayne, Thank you so much for your heartfelt and detailed feedback! We’re absolutely delighted to hear that you’ve had such positive experiences with Haute Florist and that we could make your mum’s birthday special. It’s wonderful to know that our customer service and the presentation of our flowers exceeded your expectations. We strive to provide quality and care in every detail, and it’s gratifying to hear that it’s appreciated. We truly value your recommendation and look forward to serving you again, whether near or far. Thank you for choosing us and for your kind words! Warm regards, Rosie

Posted 2 years ago

“Delivered and much enjoyed. Thank you”

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Posted 2 years ago

Thank you for your feedback! We’re delighted to hear that the flowers were enjoyed. Your satisfaction is our priority, and we appreciate your kind words. If you need anything else, we’re here to help! Best regards, Katie

Posted 2 years ago

“Royal Mail failed to deliver on the correct day but that’s not why my experience with Haute was very poor. I offered feedback and this started a long back and forth thread with their customer service where they failed to listen - I just got endless templates until they confirmed they weren’t a chatbot. Waste of everyone’s time”

Helpful Report

Posted 2 years ago

Hello George, Thank you for your review. I’m truly sorry to hear about your experience with our customer service and the issues with Royal Mail delivery. It’s disappointing to hear that our support did not meet your expectations and that you received unhelpful responses. We aim to provide personalised and effective assistance, and it’s clear we fell short in this case. We value your feedback and are committed to improving our service. Warm regards, Rosie

Posted 2 years ago

“The flowers arrived very quickly. Easy to order ordered at 8pm they arrived the next morning. One very happy aunty's on her 80th birthday x”

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Posted 2 years ago

Thank you for your wonderful feedback! We’re thrilled to hear that the flowers arrived so quickly and that your aunty was happy with her birthday bouquet. It’s great to know we could help make her 80th birthday special. If you need anything else in the future, we’re here to assist! Best wishes, Haute Florist

Posted 2 years ago

“Great service”

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Posted 2 years ago

Thank you for your feedback! We’re glad to hear that you were pleased with our service. If there’s anything else we can assist you with, please let us know. We look forward to serving you again! Best regards, Katie

Posted 2 years ago

“Perfect, fast delivery”

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Posted 2 years ago

Thank you for your feedback! We’re delighted to hear that you found our delivery both perfect and fast. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again! Best regards, Tom

Posted 2 years ago

“Just good service and professional”

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Posted 2 years ago

Hello Malcolm, Thank you for your feedback! We’re pleased to hear that you found our service both good and professional. Your satisfaction is important to us, and we look forward to assisting you again in the future. Best regards, Katie

Posted 2 years ago

“Delivered as promised .. bouquet left rhe recipent “ delighted “”

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Posted 2 years ago

Hi Jason, Thank you for your feedback! We’re thrilled to hear that the bouquet was delivered as promised and that it left the recipient delighted. Your satisfaction is our priority, and we appreciate your kind words. If you need anything else, we’re here to help! Best regards, Katie

Posted 2 years ago

“The dried flowers arrived in good time and in good condition.”

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Posted 2 years ago

Hello Mrs Tyndale-Hines, Thank you for your feedback! We’re glad to hear that the dried flowers arrived on time and in great condition. Your satisfaction is important to us, and we look forward to serving you again in the future. Best wishes, Katie

Posted 2 years ago

“Lovely flowers delivered on time to my friend. She was delighted & sent some photos - they looked great, thank you for excellent service.”

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Posted 2 years ago

Thank you for your wonderful feedback! We’re thrilled to hear that your friend was delighted with the flowers and that they looked great in the photos. It’s our pleasure to provide excellent service and timely deliveries. We appreciate your kind words and look forward to assisting you again in the future! Best regards, Rosie

Posted 2 years ago

“This is the 2nd time I have used Haute Florist for relatives. Each time they have been thrilled.”

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Posted 2 years ago

Hi Helen, Thank you for your continued trust in Haute Florist! We’re delighted to hear that both times you’ve used our service, your relatives have been thrilled with their flowers. We appreciate your loyalty and look forward to helping with any future floral needs. Best regards, Rosie

Posted 2 years ago

“My daughter in law said the flowers were beautiful, especially the Calla Lilies, the colours were beautiful. Thank you so much for making her Birthday special.”

Haute Florist 5 star review on 16th August 2024

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Posted 2 years ago

Hello Margaret, Thank you for your wonderful feedback! We’re thrilled to hear that your daughter-in-law loved the flowers, especially the Calla Lilies. It’s great to know we could help make her birthday special. We appreciate your kind words and look forward to serving you again! Best wishes, Katie

Posted 2 years ago

“The best company and quality”

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Posted 2 years ago

Thank you so much for your amazing 5-star rating of Haute Florist! We truly appreciate your support and kind words. At Haute Florist, we strive to provide the best company and quality to all our valued customers. It means the world to us to hear that we have exceeded your expectations. Your satisfaction is our top priority. Warmest regards, Haute Florist Team

Posted 2 years ago

Haute Florist is rated 4.7 based on 30,075 reviews