Haute Florist Reviews

4.7 Rating 30,058 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,058 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3790

Anonymous

Anonymous // 01/01/2019

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English

“Perfect, thank you”

Helpful Report

Posted 11 months ago

Hello Denipoti, Thank you for your perfect review! We’re so glad to know that you were satisfied with your experience. Your appreciation gives us great motivation to continue providing excellent service. We look forward to delighting you again soon! Warm regards, Rosie

Posted 11 months ago

“Beautiful flowers”

Helpful Report

Posted 11 months ago

Hello Sandra, Thank you for your wonderful review! We're delighted to hear that you found our flowers beautiful. Your kind words inspire us to keep creating arrangements that bring joy. We can't wait to delight you again with our blooms! Warm regards, Rosie

Posted 11 months ago

“Great flowers and always on time delivery. I keep coming back as you are so good.”

Helpful Report

Posted 11 months ago

Hello Barry, Thank you so much for your amazing review! We're thrilled to hear that you love our flowers and appreciate our timely delivery. Your continued support means everything to us, and we can't wait to welcome you back for your next order! Warm regards, Rosie

Posted 11 months ago

“Good quality flowers and arrived on time in good condition. Everything straight forward and easy re order and confirmations etc.”

Helpful Report

Posted 11 months ago

Hello, Thank you for your glowing review! We're so happy to hear that you received good quality flowers on time and that the ordering process was a breeze. Your feedback means the world to us, and we look forward to serving you again soon! Warm regards, Rosie

Posted 11 months ago

“Super service and super flowers (so the recipient tells me)”

Helpful Report

Posted 11 months ago

Hello Emma, Thank you for the fantastic review! We're so pleased to hear that the recipient loved the flowers and that you experienced our super service. Your support truly means a lot to us, and we look forward to helping you again in the future! Warm regards, Rosie

Posted 11 months ago

“Was expected to be delivered on a different date to the date that they actually arrived. Website was a bit misleading on that front. Good quality product eventually delivered”

Helpful Report

Posted 11 months ago

Hello, Thank you for taking the time to share your feedback! We apologize for any confusion regarding the delivery date and appreciate you bringing this to our attention. We’re glad to hear that the product you received met your expectations in quality. Your support is greatly appreciated, and we hope to serve you better in the future! Warm regards, Rosie

Posted 11 months ago

“My daughter recieved it in great condition n loved it. Still blooming after 7days. Easy online purchase. Standard size was jus right. Flowers pink n purple roses delicate pretty. Thk u”

Haute Florist 5 star review on 4th December 2024

Helpful Report

Posted 11 months ago

Hello, Thank you so much for your wonderful review! We’re thrilled to hear that your daughter loved her flowers and that they are still blooming beautifully after a whole week. It’s fantastic to know our easy online process worked well for you, and we're delighted that you found the standard size just right. We truly appreciate your support and can’t wait to assist you again in the future! Warm regards, Rosie

Posted 11 months ago

“I have used Haute Florist a few times now and have never been let down. Good service and lovely flowers. I will use them again.”

Helpful Report

Posted 11 months ago

Hello, Thank you so much for your kind review! We’re delighted to hear that you’ve consistently received good service and lovely flowers from us. Your loyalty means a lot, and we can’t wait to help you with your next order! Warm regards, Rosie

Posted 11 months ago

“Website very clear and easy to use .Flowers arrived on stated day 💕 Beautiful Flowers ❤️ Thank You Patty”

Helpful Report

Posted 11 months ago

Hello, Thank you for your lovely review, Patty! We're so happy to hear that you found our website easy to use and that your flowers arrived right on schedule. It truly warms our hearts to know you loved them! Your support means a lot to us, and we can't wait to serve you again soon! Warm regards, Rosie

Posted 11 months ago

“My mother was delighted with the flowers. Over the moon. Hugely impressive selection. Delivery was on time. Couldn't be happier with the service. Thank you!”

Haute Florist 5 star review on 3rd December 2024

Helpful Report

Posted 11 months ago

Hello James, Thank you for your fantastic review! We are overjoyed to hear that your mother was delighted with the flowers and that you were happy with our service. Timely delivery is very important to us, and we’re thrilled to know that we met your expectations. We truly appreciate your kind words and look forward to helping you again in the future! Warm regards, Rosie

Posted 11 months ago

“Phenomenal professional service at a cost effective price.”

Helpful Report

Posted 11 months ago

Hello, Thank you for your fantastic review! We’re thrilled to hear that you found our service to be professional and cost-effective. Your satisfaction is our top priority, and we truly appreciate your support. Looking forward to serving you again soon! Warm regards, Rosie

Posted 11 months ago

“Ordered a bowl containing orchids for my sister in law. The bowl pictured on the website was white but she was really thrilled with the alternative gold bowl that was sent, particularly as it's the Christmas season. Would definitely use Haute Florist again!”

Helpful Report

Posted 11 months ago

Hello, Thank you for your lovely review! We're so pleased to hear that your sister-in-law was thrilled with the alternative gold bowl, especially during the festive season. It's wonderful to know that we could add a special touch to her gift. We truly appreciate your support and look forward to serving you again in the future! Warm regards, Rosie

Posted 11 months ago

“Nice contact as to progress.”

Helpful Report

Posted 11 months ago

Hello Janine, Thank you for your fantastic review! We’re so glad to hear you appreciated the communication regarding the progress of your order. Keeping our customers informed is important to us, and we're thrilled that you were satisfied with your experience. We look forward to serving you again soon! Warm regards, Rosie

Posted 11 months ago

“Perfectly done”

Helpful Report

Posted 11 months ago

Hello, Thank you for your wonderful review! We're so glad to hear that everything was perfectly done for you. Your satisfaction is our top priority, and it means the world to us that you took the time to share your experience. We look forward to serving you again soon! Warm regards, Rosie

Posted 11 months ago

“Beautiful flowers and a great selection of gift ideas.”

Helpful Report

Posted 11 months ago

Hello, Thank you for your lovely review! We're thrilled to hear that you found our flowers beautiful and enjoyed our selection of gift ideas. Your feedback means a lot to us, and we look forward to helping you again soon! Warm regards, Rosie

Posted 11 months ago

“Good choice!!!”

Helpful Report

Posted 11 months ago

Hello, Thank you so much for your glowing review! We're so glad to hear that you think we made a good choice! Your support truly means the world to us, and we can't wait to welcome you back for your next floral experience. Warm regards, Rosie

Posted 11 months ago

“Thank you for delivering the most stunning orchids, we are very pleased with the servie and the quaility of the flowers!”

Helpful Report

Posted 11 months ago

Hello, Thank you so much for your fantastic review! We are thrilled to hear that you loved the stunning orchids and that our service met your expectations. Your satisfaction is our top priority, and we appreciate your kind words. We can't wait to help you brighten someone’s day again soon! Warm regards, Rosie

Posted 11 months ago

“Excellent quality and super service”

Helpful Report

Posted 11 months ago

Hello Mrs Field, Thank you so much for your amazing review! We're delighted to hear that you found our quality and service to be excellent. Your satisfaction is incredibly important to us, and your kind words inspire our team to keep delivering the best. We look forward to serving you again soon! Warm regards, Rosie

Posted 11 months ago

“Delivered on time for a birthday, ordered in the Netherlands, everything as planned and good quality!”

Helpful Report

Posted 11 months ago

Hello Janine, Thank you for your fantastic review! We’re thrilled to hear that your order was delivered on time and that everything met your expectations. Your satisfaction is what drives us, and we're grateful for your kind words. We look forward to helping you celebrate more special occasions in the future! Warm regards, Rosie

Posted 11 months ago

“Loved my flowers. Beautiful choice of flowers and loved that I didn’t have much to trim off below the water line. Will definitely be recommending to friends. Great value for a great quality bouquet.”

Helpful Report

Posted 11 months ago

Hello Sheena, Thank you so much for your wonderful review! We're delighted to hear that you loved your bouquet and appreciated the quality of our flowers. It’s great to know that our careful selection made your experience even better. Your recommendation means the world to us, and we can’t wait to serve you and your friends again soon! Warm regards, Rosie

Posted 11 months ago

Haute Florist is rated 4.7 based on 30,058 reviews