Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,075 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,075 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Haute Florist 5 star review on 22nd November 2025

Lauren Wheatley

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3791

Anonymous

Anonymous // 01/01/2019

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English

“Perfect next day delivery. Recipients adored the elegant flowers.”

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Posted 2 years ago

Thank you so much for your fantastic 5-star rating of Haute Florist! We truly appreciate your kind words and support. We're thrilled to hear that our perfect next day delivery exceeded your expectations and that the recipients adored the elegant flowers. We look forward to serving you again in the future.

Posted 2 years ago

“Beautiful flowers and great service !”

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Posted 2 years ago

Thank you so much for your wonderful five-star rating of Haute Florist! We truly appreciate your kind words and your support.

Posted 2 years ago

“dismal is the word i would use to describe your service . My partner received dead flowers and no chocolates as ordered. When i called to query I was spoken to so rudely - no apology and just robotic, moronic customer service - very upsetting. You clearly have no ethics as a company. I am still awaiting my refund for the dead flowers . I would never ever use you again. Dispicable.”

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Posted 2 years ago

Dear Jane, thank you for taking the time to share your feedback about your recent experience with Haute Florist. We sincerely appreciate your honesty and bringing these issues to our attention. Firstly, we would like to express our sincere apologies for the disappointing experience you and your partner had with our service. It is truly disheartening to hear that the flowers were delivered in poor condition, and the chocolates were missing from your order. Furthermore, we deeply regret the customer service you encountered when inquiring about the issue. We understand the frustration and upset this situation has caused, and we assure you that we take your concerns seriously. I can see that our team did request more photos of the flowers to be able to look into this further for you. Warm regards, Rosie

Posted 2 years ago

“Flowers were beautiful and well received for my mums birthday. Fast delivery on next day”

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Posted 2 years ago

Thank you so much for taking the time to leave us a wonderful 5-star rating! We really appreciate your feedback and are thrilled to hear that you were satisfied with our services at Haute Florist.

Posted 2 years ago

“Super speedy delivery, very impressed!”

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Posted 2 years ago

Dear Tracy, Thank you so much for your wonderful 5-star rating of Haute Florist! We greatly appreciate your support and are ecstatic to hear that you had a fantastic experience with our services.

Posted 2 years ago

“Excellent service, highly recommended, bought my flowers at 20.10 pm, next day delivery as stated was not a problem 👍”

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Posted 2 years ago

Dear Andres, thank you so much for your glowing 5-star review of Haute Florist! We truly appreciate your kind words and recommendation. We're thrilled to hear that you had an excellent experience with us. Once again, thank you for choosing Haute Florist and for taking the time to share your positive feedback. We look forward to serving you again in the future! Best regards, Katie

Posted 2 years ago

“ORDEM MANY TIME VERY HAPPY ABAOUT DELIVERY AND FLOWERS .”

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Posted 2 years ago

Dear Dace, thank you so much for your fantastic 5-star rating of Haute Florist! We truly appreciate your support and are thrilled to hear that you were extremely satisfied with our delivery service and the quality of our flowers.

Posted 2 years ago

“We had a slight problem with our order but the Haute team were very helpful and responsive. You can't really judge customer service until you've experienced it and on this occassion they were 5 star!”

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Posted 2 years ago

Dear Andy, thank you so much for your 5-star rating of Haute Florist! We are thrilled to hear that you had a positive experience and that our customer service team was able to assist you effectively.

Posted 2 years ago

“The bouquet was as shown in the photo on the website. The recipient was delighted to receive it.”

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Posted 2 years ago

Thank you so much for giving Haute Florist a fantastic 5 star rating! We truly appreciate your kind words and support. We are thrilled to hear that the bouquet you ordered was exactly as shown in the photo on our website. It brings us great joy to know that the recipient was absolutely delighted upon receiving it. Thank you again for choosing Haute Florist, and we look forward to serving you again in the future!

Posted 2 years ago

“Beautiful bouquet of La Belle roses.”

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Posted 2 years ago

Thank you so much for awarding Haute Florist with a stellar 5-star rating! We truly appreciate your kind words and recognition of our services.

Posted 2 years ago

“I sent a cousin who had a fall on the ice an oriental lily in a pot. It arrived as planned and she was thrilled by the surprise . Loves it. Thank you.”

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Posted 2 years ago

Dear Alex, thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your kind words and are thrilled to hear that you had a great experience with Haute Florist. We are delighted to hear that the oriental lily in a pot arrived as planned and brought joy to your cousin. It's always heartwarming to know that our floral arrangements can bring happiness and surprises to our customers and their loved ones. Thank you for choosing Haute Florist to make someone's day a little brighter. Once again, we truly appreciate your feedback and your support. Should you have any further floral needs or requests in the future, please do not hesitate to reach out. We would be more than happy to assist you. Warm regards, Rosie

Posted 2 years ago

“I ordered the flowers online from Australia and the exact bunch arrived safely. The flowers were easy to order and I was notified when the flowers arrived. I thought the bunch was of high quality and good value.”

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Posted 2 years ago

Dear Claire, thank you so much for your wonderful 5-star rating of Haute Florist! We genuinely appreciate your feedback and are thrilled to hear about your delightful experience. Thank you for your kind words. We genuinely appreciate your support and hope to have the pleasure of serving you again in the future. Warmest regards, Rosie

Posted 2 years ago

“Delivered with dignity”

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Posted 2 years ago

Dear Fiona, thank you so much for your fantastic 5-star rating of Haute Florist! We are thrilled to hear that you had such a wonderful experience with us.

Posted 2 years ago

“Totally disappointed, wentf or the larger bouquet and the small one arrived”

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Posted 2 years ago

Dear Tish, thank you so much for taking the time to share your feedback on your recent experience with Haute Florist. We truly appreciate customers like yourself who provide us with valuable insights to improve our services. We want to start by saying how sincerely sorry we are for the disappointment you experienced with the delivery of your order. We understand how important it is for our customers to receive exactly what they had envisioned, especially when opting for a larger bouquet. Rest assured, this is not the level of service we strive for, and we extend our deepest apologies for any inconvenience caused. Please could you send us some photos of the bouquet to enquiries@hauteflorist.co.uk with your order number and 'REVIEW' in the subject line? Best wishes, Katie

Posted 2 years ago

“Always beautiful flowers,and amazing customer service.”

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Posted 2 years ago

Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your support and kind words about Haute Florist. Thank you again for choosing Haute Florist. We look forward to serving you again in the future! Warm regards, Katie

Posted 2 years ago

“The flowers were lovely and the recipient said “they were better than M & S””

Haute Florist 5 star review on 1st February 2024

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Posted 2 years ago

Dear Lindsay, thank you so much for leaving a fantastic 5-star rating for Haute Florist! We truly appreciate your kind words and recommendation. Your satisfaction is our utmost priority, and we look forward to serving you again and delivering more beautiful flowers in the future. Once again, thank you for choosing Haute Florist and for taking the time to share your positive experience with us. Best regards, Katie

Posted 2 years ago

“Your flowers are beautifully presented . Everyone who has received them raves about them plus they last forever”

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Posted 2 years ago

Thank you so much for your fantastic 5-star rating of Haute Florist! We truly appreciate your kind words and feedback. Thank you once again for your glowing review. We look forward to serving you again in the future. Warmest regards, Katie

Posted 2 years ago

“Excellent value for me. Flowers are usually so expensive, but these were very affordable. I lovely gift that was well received. Excellent choice of add-ons.”

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Posted 2 years ago

Dear Jon, thank you so much for your wonderful 5-star rating of Haute Florist! We truly appreciate your kind words and feedback. We're thrilled to hear that you found our flowers to be excellent value for you. We strive to provide affordable options without compromising on the quality and beauty of our arrangements. It's fantastic to know that the gift you selected was well-received. We take pride in curating a wide variety of add-ons to enhance the gifting experience and are delighted that our choices meet your expectations. Once again, thank you for choosing Haute Florist. We hope to have the pleasure of serving you again in the future! Warm regards, Rosie

Posted 2 years ago

“Flowers were nice of that there`s no doubt but the quantity was 100% not as illustrated online for the amount of money paid. The bouquet received was more likely 2/3rds of the advertised bouquet. Haute refunded me £10 after initially saying they would add it to my account which I declined however they disputed my complaint saying that they did not see the problem (even though I sent photos of the advertised bouquet and those received). I definitely wouldn`t pay that amount again as they weren`t worth it.”

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Posted 2 years ago

Hello Marty, Thank you for taking the time to leave a review. We are so sorry to hear about the size issues you have experienced with your recent order with us. This is incredibly disappointing to hear and we do apologise for any upset caused. I would also like to apologise for any disappointment caused by the responses you have received from our customer service department. I will feed this back to our team. Warm regards, Rosie

Posted 2 years ago

“Beautiful birthday flowers for my sister.”

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Posted 2 years ago

Thank you so much for your amazing 5-star rating of Haute Florist! We sincerely appreciate it and are thrilled to hear that your experience with us was top-notch. Thanks once again for choosing Haute Florist, and we hope to see you again soon! Best regards, Rosie

Posted 2 years ago

Haute Florist is rated 4.7 based on 30,075 reviews