Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,075 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,075 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Haute Florist 5 star review on 22nd November 2025

Lauren Wheatley

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3791

Anonymous

Anonymous // 01/01/2019

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English

“Very disappointing valentines flowers, small bouquet even though ordered a large, poor flowers looked nothing like picture, few roses and unopened Lilly’s, which after 4 days now roses completely wilted and Lilly’s still unopened. Total waste of money. No help from customer service either. Wouldn’t use again.”

Helpful Report

Posted 2 years ago

Hello, thank you for your review. We are so sorry to hear about the quality and size issues you have experienced with your recent order with us. This is incredibly disappointing to hear and we do apologise for any upset caused. We would also like to apologise for any disappointment caused by the outcome of this. We will feed this back to the relevant departments. Kind regards, Tom.

Posted 2 years ago

“Very good service and professional”

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Posted 2 years ago

“The best company ever used, I use them for Valentine’s Day and my anniversary always delivered on time”

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Posted 2 years ago

“Nice package, beautiful flowers!”

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Posted 2 years ago

“Beautiful and luxurious flowers!”

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Posted 2 years ago

Thank you so much for taking the time to rate Haute Florist with 4 stars! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We take great pride in ensuring that our floral arrangements are of the highest quality, handcrafted with love and attention to detail. Your kind words and high rating mean the world to us, and they serve as a motivation for our team to continue delivering exceptional service and stunning floral creations. We are grateful for your support and look forward to serving you again in the future. Warm regards, Tom.

Posted 2 years ago

“Easy order process, fantastic little chat bot thing. Didn’t need to speak to real person for info I wanted(tracking). Flowers were in good shape, of all the flowers we had like 1 dead pedal. Not bad at all. Would order again. My lady was quite pleased”

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Posted 2 years ago

“They delivered the lovely flowers and a customised card I had pre-booked a few weeks earlier and my wife loved them!”

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Posted 2 years ago

“Excellent service and suck beautiful flowers. Really pleased with the condition and presentation at such a reasonable price. Thank you so much”

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Posted 2 years ago

“Ordered flowers for Valentines Day. The flowers were OK although the roses didn't last long. However they weren't delivered on Valentines Day as ordered, they were left on the doorstep the day before. Interesting approach to reviews as well, if you click the positive view in their email requesting feedback it brings you to this page, if you chose any of the other options it creates an email to send to them - not an entirely honest way to get feedback on this site, so don't be surprised if the reviews are better than the servce.”

Helpful Report

Posted 2 years ago

Hello Richard, Thank you for your review. We apologise for any inconvenience caused by the early delivery of your order. In peak periods, we may dispatch orders in advance to prevent network congestion within the Royal Mail dispatch as we advise on our website. We regret any disappointment this may have caused. We appreciate your feedback and will pass this onto the correct department. Kind regards, Tom.

Posted 2 years ago

“Arrived on time and made her day excellent quality would recommend”

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Posted 2 years ago

“Good delivery time, roses look a bit run down for the price though”

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Posted 2 years ago

Helo, thank you for taking the time to leave a review. Thank you for sharing your feedback. We're glad to hear that the delivery time met your expectations. However, we apologize if the roses didn't meet the desired quality for the price. Customer feedback is essential for us to continuously improve, and we appreciate your input. Kind regards, Tom.

Posted 2 years ago

“Flowers were as shown and described on the website, and customer service was responsive and helpful. There should be some kind of dispatch/delivery update on the day of delivery though. I had to chase the company to get any delivery information on the morning it was expected.”

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Posted 2 years ago

Thank you so much for taking the time to leave us a 4-star rating! We truly appreciate your feedback and are thrilled to hear that you were satisfied with the flowers you received. It's great to know that our website accurately portrays the products we offer and that our customer service team was responsive and helpful.We apologize for any inconvenience caused by the lack of a dispatch/delivery update on the day of delivery. Once again, thank you for choosing Haute Florist. We hope to have the opportunity to serve you again in the future! Kind regards, Tom.

Posted 2 years ago

“Excellent service and product. Very happy”

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Posted 2 years ago

“Very good, not that expensive.”

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Posted 2 years ago

“Great flowers”

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Posted 2 years ago

“Great guality of flowers and packaging + arrived on time. What more to ask for!”

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Posted 2 years ago

“Fresh beautiful flowers”

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Posted 2 years ago

“Beautiful flowers that have lasted a long time. Girlfriend loved them too”

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Posted 2 years ago

“1st time ordering and stumbled across this site, and I'm glad I did, absolutely fantastic all round.”

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Posted 2 years ago

“Beautiful red roses - still going strong”

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Posted 2 years ago

Haute Florist is rated 4.7 based on 30,075 reviews