Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Halifax
Rating: 4.69

4.7 Rating 29,932 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 29,932 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 29th May 2025

Declan Mcinnes

Haute Florist 5 star review on 26th May 2025

Dani Filmer

3785

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived next day - flowers looked fresh but perhaps there could have been more flowers for price however would use again”

Helpful Report

Posted 1 week ago

Hello Agnes, Thank you so much for your review! We're glad the flowers arrived fresh and appreciate your feedback regarding the quantity. We'll certainly keep this in mind as we continue to improve. Warm regards, Haute Florist

Posted 1 week ago

“Ordered a sympathy flower display very pretty and easy to do flowers arrived with her the next morning. Would definitely order again or recommend”

Helpful Report

Posted 1 week ago

Hello, Thank you for your kind review! We’re so glad to hear that the flower display was pretty and that the delivery was prompt. Your recommendation means a lot to us! Warm regards, Haute Florist

Posted 1 week ago

“The delivery was for a friend after her mum passed away. She was delighted and said how gorgeous the flowers were. Orderingwas easy and I was kept up to date with delivery. I would definitely recommend you to other people”

Haute Florist 5 star review on 25th May 2025

Helpful Report

Posted 1 week ago

Hello Mrs Hogg, Thank you so much for your touching review! We're truly honoured to have been a part of such an important moment for your friend during a difficult time. Warm regards, Haute Florist

Posted 1 week ago

“Ordered flowers from Ireland for a friend who lives in Manchester. Great value and service. Luxurious flowers. Would recommend.”

Helpful Report

Posted 1 week ago

Hello, Thank you so much for your fantastic review! We’re delighted to hear that you found our flowers luxurious and the service to your satisfaction. Warm regards, Haute Florist

Posted 1 week ago

“Excellent delivery, ordered late afternoon Saturday and delivery Sunday morning. Beautiful flowers.”

Helpful Report

Posted 1 week ago

Hello Carole, Thank you so much for your fantastic review! We’re thrilled to hear that your delivery was prompt and that you loved the beautiful flowers. Warm regards, Haute Florist

Posted 1 week ago

“Excellent flowers delivered on time.”

Helpful Report

Posted 1 week ago

Hello, Thank you for your fantastic review! We’re delighted to hear that the flowers were delivered on time. Warm regards, Haute Florist

Posted 1 week ago

“Easy to use website and helpful response to my email when I had a question.”

Helpful Report

Posted 1 week ago

Hello, Thank you for your kind review! We're delighted to hear that you found our website easy to use and that our team was helpful in addressing your question. Warm regards, Haute Florist

Posted 1 week ago

“My friend loved the bouquet, which got delivered on the day it was meant to”

Helpful Report

Posted 1 week ago

Hello, Thank you so much for your fantastic review! We're delighted to hear that your friend loved the bouquet and that it was delivered right on schedule. Warm regards, Haute Florist

Posted 1 week ago

“Top Florist literally!”

Helpful Report

Posted 1 week ago

Hello Sue, Thank you so much for your amazing review! We're thrilled to be recognized as a top florist and will continue working hard to maintain that standard. Warm regards, Haute Florist

Posted 1 week ago

“Amazing flowers and arrangement they arrived on time and were well received.”

Helpful Report

Posted 1 week ago

Hello Faye, Thank you so much for your wonderful review! We're thrilled to hear that the flowers and arrangement were well received and arrived on time. Warm regards, Haute Florist

Posted 1 week ago

“Beautiful floral arrangement. Delighted with the quality and service”

Helpful Report

Posted 1 week ago

Hello Pauline, Thank you so much for your lovely review! We’re thrilled to hear that you were delighted with the quality of our floral arrangement and the service you received. Warm regards, Haute Florist

Posted 1 week ago

“Flowers arrived dying and limp. Ordered a medium bunch and was sent standard size. Very poor quality and poor service upon asking for a resolution with Customer Service. Requested a refund and was only offered a £10 partial refund and told that the flowers were of slight reduced quality. Not at all prestigious gifting. Will not be buying from Haute again and will be posting poor quality on all social media platforms along with trust pilot.”

Helpful Report

Posted 1 week ago

Hello Angela, Thank you for your review. We sincerely apologise that the flowers arrived in poor condition and appeared smaller than what you ordered. This is far from the standard we aim to deliver, and I completely understand your disappointment—especially when sending a gift intended to bring joy. We’re sorry to hear you were disappointed with the outcome after contacting our team. I can see that a replacement bouquet was offered as a resolution, but this was declined. I sincerely apologise that we were unable to reach a satisfactory solution on this occasion. Best wishes, Rosie

Posted 1 week ago

“So thankful for the beautiful bouquet you delivered to a special person.. truly stunning attention to detail”

Helpful Report

Posted 1 week ago

Hello Razia, Thank you so much for your beautiful review! We are delighted that the bouquet made a special impression with its stunning details. Your appreciation means the world to us! Warm regards, Haute Florist

Posted 1 week ago

“Lovely flowers.”

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Posted 1 week ago

Hello Jayne, Thank you so much for your lovely review! We're delighted to hear that you enjoyed our flowers. Warm regards, Haute Florist

Posted 1 week ago

“Thanks so much , I ordered flowers from Scotland to send for a condolence. Beautiful bunch of flowers sent and delivered as promised . Thanks so much”

Helpful Report

Posted 1 week ago

Hello Laura, Thank you so much for your kind words! We are truly honoured to have been a part of such a significant moment for you, and we’re delighted to hear that the flowers were beautifully received. Warm regards, Haute Florist

Posted 1 week ago

“Flowers were great, my mother is loving them....!!”

Helpful Report

Posted 1 week ago

Hello, Thank you for your fantastic review! We’re so happy to hear that your mother is loving the flowers. It brings us joy to know our arrangements are bringing happiness. Warm regards, Haute Florist

Posted 1 week ago

“Lovely well received flowers”

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Posted 1 week ago

Hello Ritu, Thank you for your lovely review! We're so happy to hear that the flowers were well received. Warm regards, Haute Florist

Posted 1 week ago

“My sister was delighted with her flowers - as I had also ordered a vase she was doubly delighted- it was her 80th birthday- thank you for bringing 😊 some joy to her life.”

Helpful Report

Posted 1 week ago

Hello, Thank you so much for your lovely review! We're delighted to hear that your sister enjoyed her flowers and the vase. Warm regards, Haute Florist

Posted 1 week ago

“Ordered large Grandeur roses for my partner on her birthday, arrived on time, excellent condition and a week later still looking good, my partner very pleased.👍”

Haute Florist 5 star review on 23rd May 2025

Helpful Report

Posted 1 week ago

Hello David, Thank you so much for your fantastic review! We're delighted to hear that the Grandeur roses made your partner's birthday special and that they are still looking great after a week! Warm regards, Haute Florist

Posted 1 week ago

“I arranged for the flowers to be sent to a hotel, they arrived on plenty of time and they were stunning. My friends, celebrating their wedding anniversary, loved them. Thank you!”

Helpful Report

Posted 1 week ago

Hello, Thank you so much for your glowing review! We're delighted to hear that the flowers arrived on time and that your friends loved them. Warmest wishes, Haute Florist

Posted 1 week ago

Haute Florist is rated 4.7 based on 29,932 reviews