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Haute Florist Reviews

4.7 Rating 30,075 Reviews
93 %
of reviewers recommend Haute Florist
4.7
Based on 30,075 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Email
Read Haute Florist Reviews
Haute Florist 5 star review on 22nd November 2025
Lauren Wheatley
Haute Florist 5 star review on 7th November 2025
Candice-Marie Litchfield
Haute Florist 5 star review on 5th October 2025
Anita
Haute Florist 5 star review on 4th October 2025
Carina Barbour
Haute Florist 5 star review on 24th July 2025
Anonymous
Haute Florist 5 star review on 24th July 2025
Anonymous
Haute Florist 5 star review on 29th May 2025
Declan Mcinnes
3791
Anonymous
Anonymous  // 01/01/2019
“This is 2nd time I’ve used this company and they delivered spot on again. Thank you! My parents love them.”
Haute Florist 5 star review on 21st December 2023
Helpful Report
Posted 2 years ago
Thank you for the great review, Kim! I'm so glad to hear that my parents love the flowers from Haute Florist! It's always a pleasure to hear that customers are satisfied with what we do. We very much appreciate your kind words - it's great to know that this is the second time you've used our services and we were able to deliver spot on again. Thank you for your support!
Posted 2 years ago
“Haute is fantastic! I ordered from Honolulu, Hawaii and it was delivered expertly and on time to the Cambridge area of UK. The recipriant of the arrangement was very happy. Last but not the least important, the flowers and the arrangement was beautiful. C. ONeill Wong”
Helpful Report
Posted 2 years ago
Thank you so much for your 5 star rating of Haute Florist, Consulina! I am thrilled to hear that the arrangement was delivered expertly and on time. We are so glad that you enjoyed the beautiful flowers and arrangement. Thank you for your kind words!
Posted 2 years ago
“Flowers were absolutely beautiful 😍 my mum loved them”
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Posted 2 years ago
Thanks for your five-star rating! We're so happy to hear that the flowers were absolutely beautiful and that your mum loved them. Your appreciation is highly valued here at Haute Florist and we look forward to helping you celebrate more occasions with our floral arrangements in the future!
Posted 2 years ago
“Excellent service easy to place an order, delivered as requested and reasonable priced”
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Posted 2 years ago
Thank you Colin for your 5 star rating of Haute Florist! We are glad to hear that you appreciated our excellent service, ease of ordering, timely delivery, and reasonable prices. We value your opinion and thank you for your kind words!
Posted 2 years ago
“Absolutely amazing beautiful flowers and very speedy delivery 💯 recommend”
Helpful Report
Posted 2 years ago
Thank you so much for your 5 star rating of Haute Florist! We are so glad you had a good experience with our absolutely amazing beautiful flowers and very speedy delivery. We appreciate your kind words and are so pleased to have earned your recommendation.
Posted 2 years ago
“Disappointed the flowers didn’t arrive on the Monday I’d hoped for & arrived the following Wednesday. They seemed to be on hold at a Royal Mail sorting hub for two days. Not ideal as my recipient lost out on very fresh flowers. The roses were open on arrival.”
Helpful Report
Posted 2 years ago
Hello Helen, Thank you for your review. We are very sorry to hear that our services have not lived up to our usual high expectations on this occasion. This is very disappointing to hear. I will feed this back to our Dispatch Manager. Warm regards, Rosie
Posted 2 years ago
“We ordered over £100 of bouquets to be delivered to our daughter for Christmas on 23/12. The flowers were delivered 5 days early which is useless! They will be dead by Christmas Day. The Customer Service was terrible and the supervisor refused to even talk to me! They took no responsibility and just quoted their terms and conditions back at me. Apparently they will deliver 7 days early if they choose to!”
Helpful Report
Posted 2 years ago
Hello Ken, Thank you for your review. We apologise for any inconvenience the early delivery may have caused. We are incredibly sorry for any disappointment caused while contacting our customer support team on this occasion. This certainly isn't our intention! Kind regards, Tom.
Posted 2 years ago
“I sent the Oban as seen in Vogue , to a friend for her wedding anniversary and she said these were the best quality flowers and most beautiful bouquet. Stunning. arrived well packed and in pristine condition! Thank you Haute Flowers.”
Helpful Report
Posted 2 years ago
Thank you so much C for your 5-star rating of Haute Florist! We are so glad to hear that you had such a positive experience with us and that your friend enjoyed your thoughtful gift. We take great pride in ensuring the highest quality of flowers & products to our customers and it is such a pleasure to hear when our efforts are appreciated. Again, thank you for your kind review! Kind regards, Tom.
Posted 2 years ago
“I love the quality of the flowers, and always use this company. I’m a little disappointed recently as I upgraded to the Large size, and what arrived actually looked smaller then the medium image pictured. When I reached out to the customer service I found them p be unfriendly and unhelpful which is a shame as I had loved this company up until this point. They definitely have the best flowers in the business but I wouldn’t waste money upgrading to the large size as it’s seems it makes zero difference.”
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Posted 2 years ago
Thank you for your 4 star rating of Haute Florist! We appreciate your positive feedback regarding the quality of our flowers. We are sorry to hear about your experience with the customer service, though. We strive to provide our customers with the best service possible, so we apologize that this was not the case with your recent order. We apologize for any disappointment this has caused, and hope that it will not affect your continued satisfaction with our flower services. Thank you again for your review!
Posted 2 years ago
“Wonderful flowers! Super user friendly website too!”
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Posted 2 years ago
Thank you so much for your 5 star rating of Haute Florist! We are very pleased to hear that you enjoyed the wonderful flowers and found our website to be super user friendly. Your kind words are greatly appreciated and we look forward to serving you in the future.
Posted 2 years ago
“All 3 flower collections received with great comments on colours , combination and freshness. Thank you”
Helpful Report
Posted 2 years ago
Thank you for the 5-star rating of Haute Florist! We are delighted to hear that the 3 flower collections were received with great comments on colours, combination and freshness.
Posted 2 years ago
“Super service and gorgeous flowers, thank you again for making my family’s day complete!”
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Posted 2 years ago
Thank you so much for your 5 star rating, Claire! It's great to hear that our Super service and gorgeous flowers were able to make your family's day complete. We truly appreciate your support and look forward to continuing to serve you!
Posted 2 years ago
“The Brownlee Family was very pleased and thought it was outstandingly beautiful!”
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Posted 2 years ago
Thank you so much for your 5 star rating of Haute Florist!
Posted 2 years ago
“Everything was wonderful!”
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Posted 2 years ago
Thank you for your 5 star rating of Haute Florist! We are glad to hear that everything was wonderful for you. We appreciate your positive feedback and look forward to seeing you again soon!
Posted 2 years ago
“I ordered some flowers to be delivered to me on the 23rd December so I could take them to Mum in-law on Christmas Eve. They arrived today, 3 days early. I got in touch with Haute to say they had delivered on the wrong day only to be told in peak times orders can be early - but 3 days! Unfortunately, by the time I give the flowers to my Mum in law after spending 3 days in a box they will not be the bouquet I expected to give her. I am a loyal Haute customer and have used them many times but they refused to send me another bouquet on the day that I arranged for actual delivery, I am very disappointed with their customer service and won't be using them again but just wanted to give you all a heads up, just because you choose a certain delivery date and pay for it, your flowers can indeed be delivered several days earlier. I will have to order from another company who can deliver flowers on the actual picked day of delivery”
Helpful Report
Posted 2 years ago
Thank you so much, Martina, for taking the time to give us your feedback. I apologize that your experience did not meet our usual high standards. We understand the importance of a flower delivery and we should have better explained that there were potential challenges in peak times. We are very disappointed that our customer service failed you, and that you did not get the bouquet you were expecting. Once again, thank you for bringing this to our attention so that we can work to prevent similar experiences in the future.
Posted 2 years ago
“Delivery spot on Beautiful flowers Thank you”
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Posted 2 years ago
Thank you so much for your 5-star rating! We're so glad you were pleased with the delivery and with the beautiful flowers. We truly appreciate your kind words and support of Haute Florist!
Posted 2 years ago
“Great flowers for a good price and delivered as promised”
Helpful Report
Posted 2 years ago
Thank you so much for your 5 star rating of Haute Florist! We are so glad you enjoyed the great flowers for a good price and delivered as promised! We appreciate your support!
Posted 2 years ago
“Beautiful flowers but the message I wanted with it did not arrive so my wife didn't know yet were from me before our wedding day”
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Posted 2 years ago
Thank you for your feedback, Mohammed! We value your opinion and are glad to hear you had such a great experience with Haute Florist. I do apologise for the message card being missed from your order. I will feed this back to our supplier.
Posted 2 years ago
“The flowers were beautiful as always! Delivered on time and my Aunt loved them! Just as gorgeous as pictured !!! Thank uou”
Haute Florist 5 star review on 20th December 2023
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Posted 2 years ago
Thank you so much, Carol, for your wonderful 5-star rating! We really appreciate your support. We are so glad that the flowers were beautiful as always and that they arrived on time. We're so pleased that your Aunt loved them - that they were just as gorgeous as pictured!!! Thank you again for your feedback.
Posted 2 years ago
“As always flowers were beautiful, my sister delighted. Best flowers she has had in a very long time”
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Posted 2 years ago
Thanks so much for your 5 star rating Yvonne! I'm thrilled to hear that your sister was delighted with her flowers. It's always great to see a customer happy with their purchase from Haute Florist!"
Posted 2 years ago
Haute Florist is rated 4.7 based on 30,075 reviews