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Turfonline Reviews

4.6 Rating 3,577 Reviews
91 %
of reviewers recommend Turfonline
4.6
Based on 3,577 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Turfonline Reviews
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Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Very easy process
Helpful Report
Posted 5 years ago
Great service, lovely delivery service and I, as an-ungreen fingered person, have been able to lay, grow and watch my lawn grow. The grass is like a carpet and as easy to lay. It has taken really well, even when I had to fill in with strips much smaller than the company recommends. Exceptional quality and a very happy customer. Thank you for making my garden green and something to enjoy in the present climate. 5 stars.
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Posted 5 years ago
Bought some of the pollinator meadow turn... Absolutely brilliant service with super quick delivery and love the mini meadow i now have as partbif my lawn. Its only been down for 5 days and already attractingvall sorry if insects Would definitely recommend
Turfonline 5 star review on 19th May 2020 Turfonline 5 star review on 19th May 2020 Turfonline 5 star review on 19th May 2020
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Posted 5 years ago
Excellent product this is my 2nd lot. Neighbours comment on how green the grass is. We live next to a Gilf course and groundskeeper also comments on it.
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Posted 5 years ago
The ordering process was quick and easy. Turfonline kept me informed about delivery, and the delivery driver was very friendly, helpful and courteous. Very pleased with the whole experience, both this time, and the previous time.
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Posted 5 years ago
I was recommended to buy turf from you by my son, I helped to lay his turf recently. I ordered online the same turf as him as I thought the quality was very good and the price?, well I feel my purchase was well worth the money I spent. I am very happy to recommend to others the use of your services and have already mentioned to several people how pleased we are. The only downside was we had 4 turves which were broken, I was able to get around that thankfully. All that being said, I would definitely recommend your company and not hesitate to buy from you again Steve
Turfonline 5 star review on 19th May 2020
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Posted 5 years ago
Brilliant service and very good quality materials delivered.
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Posted 5 years ago
Everything so far as gone perfectly with the turf. Lawn came in good condition just before midday. Myself and partner to turfed the area. One week later, grass looks a lucious vivid green. No complaints, spoke to customer service on the phone in the morning who wete helpful and pleasant.
Turfonline 5 star review on 19th May 2020
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Posted 5 years ago
Quick. Efficient and great product.
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Posted 5 years ago
Amazing, delivery driver was helpful and chatty. Turf is fantastic, arrived in ample time for us to lay before evening. Price was exceptional and product top notch.
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Posted 5 years ago
Very good quality and helpful delivery.
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Posted 5 years ago
Very helpful and knowledgeable service and advice and delivery on time to where I had specified. Excellent all round and happy to recommend
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Posted 5 years ago
Used the jubilee turf excellent quality.
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Posted 5 years ago
An absolutely horrible company to deal with, I would highly not Recommend anyone using this company! I ordered turf and top soil, they took the payment and never delivered any of the products. The delivery driver and transport manger was rude and aggressive. They would not drive up my road and then expected me to wheelbarrow 2 ton of top soil more than 1/4 of a mile up to my house. When I refused to do this they then told me because he could not drive the lorry up my road it was my fault Therefore I was not entitled to a refund. I have had skip Lorries and grab lorries the same size as the lorry they tried to deliver in. They have stole £500 from us with no offer of a refund and when we call them they are not interested. Please please do not use this company.
Helpful Report
Posted 5 years ago
I have privately messaged you a couple of days ago but I have had no response. I'm sorry that you have had a bad experience with your turf and topsoil order. I have tried to investigate but we have been unable to find your order and no one recalls speaking to you. Perhaps your turf was ordered through a different website. I hope you manage to resolve your complaint.
Posted 5 years ago
Very pleased with the jubilee turf 10/10 looks very nice and good quality .
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Posted 5 years ago
Amazing product! We had 70m2 with Jubilee delivered for our garden. We are really pleased with the product quality, staff knowledge and delivery service.
Turfonline 5 star review on 16th May 2020
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Posted 5 years ago
Great customer service - I was able to adjust my order easily and delivery was fast and efficient. Laid the grass today and seems a really good quality.
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Posted 5 years ago
Best turf I have laid really good quality
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Posted 5 years ago
Excellent service turf delivered next day. Paid a little extra for a morning delivery 7:30am it arrived.. Highly recommended
Turfonline 5 star review on 16th May 2020
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Posted 5 years ago
Very good quality turf & top soil delivered with no issues.
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Posted 5 years ago
Turfonline is rated 4.6 based on 3,577 reviews