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Turfonline Reviews

4.6 Rating 3,578 Reviews
91 %
of reviewers recommend Turfonline
4.6
Based on 3,578 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Turfonline Reviews
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Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Really pleased with the quality of the turf. Fantastic valuee too. Ordering and delivery was very well organised. Will certainly use turfonline again.
Turfonline 5 star review on 28th September 2019
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Posted 5 years ago
Hi Colin, Thank you for the picture of your beautiful new lawn, it’s always lovely to see the end result. Thank you for sharing with us.
Posted 5 years ago
My telephone call was answered by a very friendly lady who seemed very knowledgeable of the products for sale and was able to advise me which product I would require,
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Posted 5 years ago
Hi, Thank you for your 5 star review! We are really pleased you are happy with the service you received by our customer service team and will pass on your comments to the team. We hope you are happy with the products you received.
Posted 5 years ago
Very good efficient service and the quality of the turf is great.
Turfonline 5 star review on 27th September 2019
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Posted 5 years ago
Hi Mr Dolby, Thank you for the picture of your beautiful new lawn, it’s always lovely to see the end result. Thank you for sharing this with us.
Posted 5 years ago
Beautiful quality Just one roll with a hole in it, otherwise perfect. Will be buying some more next year.
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Posted 5 years ago
Hi Karen, Thank you for your review, we are very pleased to hear you are happy with the product you have received and look forward to seeing another order next year.
Posted 5 years ago
Delivered on time Excellent, healthy green turf Pleased no complaints
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Posted 5 years ago
Hi Julie, Thank you for your 5 star review! We are very happy to hear you are enjoying your beautiful new lawn, if you would like to share some pictures with us to contactus@harrowdenturf.co.uk we would love to see the end result.
Posted 5 years ago
Good service online efficient delivery and good quality turf
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Posted 5 years ago
Hi, Thank you for your review, we are happy to hear you found our ordering system simple to use and very happy to hear you are pleased with the product you have received.
Posted 5 years ago
I am changing my first review of 3 stars to 5 stars. The original review was lower simply because the delivery came later than the time I paid extra for. However, upon reading my review, Turfonline contacted me and repaid the extra delivery money without me having to even contact them. I am delighted with this as, having my own landscaping company, I think I have just found my new supplier going forward. The quality of turf is very good and ordering very simple.
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Posted 5 years ago
Turf arrived quickly and in good condition. Have laid it and it seems to growing well although too early to see the meadow flower effect yet
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Posted 5 years ago
The turf arrived on time and in excellent condition. The driver was very helpful and unloaded as close as possible to the area of the garden I was working on. The new lawn looks healthy two weeks later , and almost as though it has been established for years. Thank you.
Turfonline 5 star review on 9th September 2019
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Posted 5 years ago
Hi, Thank you for your review and the picture of your beautiful new lawn, its always lovely to see the end results.
Posted 5 years ago
The turf delivered wasn’t great- patches and brown !!!
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Posted 5 years ago
Delivered at an early time. We laid the turf the same day and it is growing 1 week later. Would recommend anytime.
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Posted 5 years ago
The turf was great but delivery a nightmare. The driver could not get the pallet to fit on tail lift of his truck which meant as it lowered several rolls of turf lifted off the pallet and unrolled in a heap under the truck. The driver just threw them back on the pile and laughed and shrugged. He left my shared drive with soil everywhere. Luckily we put the turf down straight away and I had bought extra so we didn’t have to use the 2 damaged rolls. I was happy enough with the final product that I couldn’t be bothered to complain to turf online but luckily that was just because I had bought too much and it didn’t effect the final result. My turf is now growing well and hopefully it will continue. I would still recommend them, I’m just putting it down to being unlucky with my delivery driver.
Turfonline 4 star review on 6th September 2019 Turfonline 4 star review on 6th September 2019
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Posted 5 years ago
I was actually very pleased with the quality of the turf, the soil and the general service. What I was less pleased about, was the delivery driver lowering his loading ramp "into" my tarmac drive way, gouging a hole in it.
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Posted 5 years ago
Brilliant quality turf and prompt friendly delivery. Went for the premium quality turf and it has taken really well.
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Posted 6 years ago
Fast delivery the quality of the grass was great really dark green great to lay light to handle definitely buy again.
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Posted 6 years ago
Beautiful grass!
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Posted 6 years ago
Very good web site , with plenty of information about the different products along with lots of after care information . Very efficient with my order and very quick with delivery. Product arrived well packed and very fresh.
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Posted 6 years ago
The turf wasn't delivered to the right address by the delivery driver. Fortunately the builders on the site were able to move the pallets with a telehandler, but it was too late to lay by the time it arrived at our house. It was laid first thing the next morning but by that point the turf was damaged from heat stress. Given the very cool weather on the day of delivery and how badly damaged the turf is, I suspect it was cut quite some time before it was delivered. We now have many dead patches in the lawn which need reseeding.
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Posted 6 years ago
Excellent service. The quality of the Jubilee turf was exceptional. It was well packaged and delivered to the door
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Posted 6 years ago
Delivered when they said with a courtesy call before hand, Turf is of a very high quality. Great price , excellent quality ,highly recommend.
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Posted 6 years ago
Turfonline is rated 4.6 based on 3,578 reviews