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Turfonline Reviews

4.6 Rating 3,576 Reviews
91 %
of reviewers recommend Turfonline
4.6
Based on 3,576 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Turfonline Reviews
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Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Delivered very early on date required and 36 hours after ordering. Weather has saved on needing a sprinkler and grass is showing no signs or colour change. Very very pleased.
Helpful Report
Posted 5 years ago
Hi,delighted,arrived on time,brought as near as possible, weather perfect!!rain every day!!
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Posted 5 years ago
Very straight forward online ordering process, with plenty of advice available to help select the right turf and order the right quantity. Turf was on a pallet when it was delivered and the delivery driver was able to deliver onto my drive way (in the shade). A very straight forward transaction and I felt, reasonable value for money, so no complaints. Would recommend Turfonline and use them again.
Helpful Report
Posted 5 years ago
Customer service is awful!! Very disappointed dealing with customer service staff!! One of them has disconnected my phone call while I was still talking and explaining about my order. They’re not clear about ETA and confirmation of delivery!! Anyway , lesson learnt but so inconvenient and frustrating with my first and only order!!
Helpful Report
Posted 5 years ago
I recently bought some species rich meadowmat (and low fertility topsoil) and so far it's looking great. Some patches were a bit variable in depth but it was very easy to lay and it's thriving after a week of regular watering!
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Posted 5 years ago
Brilliant quality turf (went for the Jubilee). It’s only been down a few days but already it’s coming along and looking great. Can’t wait to use the garden. I would definitely recommend the extra 5% option. The top soul was also great quality.
Turfonline 5 star review on 22nd July 2020 Turfonline 5 star review on 22nd July 2020
Helpful Report
Posted 5 years ago
Turf was delivered on time and is of good quality. Very disappointed however with the quality of the top soil. I found 2 bits of glass in it and countless bits of netting. I was also expecting better quality soil for the price you pay.
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Posted 5 years ago
The sedum is lovely. The ordering process was simply and delivery was straight forward. There were a few more weeds than expected in the sedum ( grass and clover) and some of the sedum was quite thin when it was unrolled, especially at the ends. Some of the thin bits have died off a few days after laying so it looks a little patchy. Hoping that in time it will recover and the weeds won't come back once the sedum is established.
Helpful Report
Posted 5 years ago
Overall performance good
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Posted 5 years ago
Our order was delivered with utmost care by the courier. It was packed with consideration and care by Turfonline and we now have a stunning Sedum edge to our pond - completely satisfied.
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Posted 5 years ago
Turf arrived looking green and healthy. A week on all is good, getting difficult to see the join of the new turf, very happy
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Posted 5 years ago
Turf is fantastic. With watering after 3 weeks it’s lush and green even though we’ve had scorching hot days. Website and customer service over the phone is fantastic.
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Posted 5 years ago
Amazing delivery, ordered one day with me the next. All sedum turf down lovely quality. Just waiting for it to grow on green roof. Highly recommend and pretty sure we will use again.
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Posted 5 years ago
Turf arrived rather late in the day so it was good I was not laying it that day. However grass once laid was green and despite lack of rain initially it now looks really vibrant and is growing well.
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Posted 5 years ago
Great prompt service and good quality turf
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Posted 5 years ago
If you're looking for lush green turf don't go to your local garden centre go to turf on line their jubilee turf is far superior at a great price and great delivery cannot fault this company 10out of10
Helpful Report
Posted 5 years ago
Easy to use website and clear descriptions of the products. Simple how posts which helps for the DIYer who only lays turf every xxx years! Good communication and prompt delivery. Grass on the turf is longer than other suppliers which seems to help it grow better. Exactly as the pictures showed. 10/10
Helpful Report
Posted 5 years ago
From ordering to delivery. We thought the service was excellent. The poor delivery driver at the time had to park and push turfs down to us he put them right so my husband could get at them easy. Which was very helpful. The reason being all cars where parked nearby. We laid the turf the same day which was very good as my husband is 80 years old, it went down beautiful. We would recommend to other people as turf and service was excellent. Lovely turf growing well.
Helpful Report
Posted 5 years ago
36m of sedum delivered - driver extremely courteous and pleasant. Unfortunately, around 8m ie., rolls on on the top of the pallets extremely dry - may not survive. Laid and watered within 4 hours so will wait and see.
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Posted 5 years ago
Early delivery was ideal and the grass looks very nice even after a week of being laid.
Helpful Report
Posted 5 years ago
Turfonline is rated 4.6 based on 3,576 reviews