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Turfonline Reviews

4.7 Rating 3,693 Reviews
92 %
of reviewers recommend Turfonline
4.7
Based on 3,693 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email
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Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd,
Colpmans Farm, Islip, Kettering,
Kettering
North Northamptonshire
NN14 3LT

Anonymous
Anonymous  // 01/01/2019
Paid for 8-2 delivery and turf only turned up after 4:30pm. Called several times to get info on delivery from about 10am but was not given any info until 30 mins before delivery. Had a terrible time trying to lay turf by torchlight that evening. Received pathetic refund of just £10 for the early delivery slot. Phoned to ask for better compensation and have had no contact since. Very poor delivery and customer service.
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Posted 5 years ago
Very good quality . On time delivery thanks.
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Posted 5 years ago
Easy to order online. Arrived on day booked. Quality of turf was top draw, really healthy, and still looks great a couple of weeks in. Would definitely buy from again.
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Posted 5 years ago
Top quality turf, delivered on time, been laid for 10 days but looks like it's been there for months. Would definitely recommend.
Turfonline 5 star review on 7th October 2020 Turfonline 5 star review on 7th October 2020
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Posted 5 years ago
Excellent service . Turfs were really fresh and arrived on time
Turfonline 5 star review on 7th October 2020
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Posted 5 years ago
Paid for a timed delivery between 8.00- 11.00am Phoned by Turfonlline at 9.00am on day of delivery saying my delivery had gone missing and they Could not locate it. Turfonline had no idea where the delivery depot was or even where the delivery hub was located. Advised at 11.00am that the turf kwould be delivered sometime in the afternoon. The turf finally arrived at 4.30pm and was delivered by a begrudging driver. Turfonline refunded the additional fee paid for early delivery resulting laying the turf a day later than they recommended.
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Posted 5 years ago
Great quality, arrived on time by a super friendly delivery man :)
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Posted 5 years ago
Quality of turf was excellent, good customer service. Would recommend.
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Posted 5 years ago
Easy to order & understand. Delivered on the day chosen, helpful delivery person. The sedum was very dry when delivered, so needed carful handling or would fall apart quit easly. That said it would soon add a lot of weight if delivered wet. The matting was difficult to cut, I used up two pairs of old scissors as you have to cut through the backing along with the chipping and gravel of the growing medium. I allowed 50mm for the depth of sedum & backing which was perfect for the job. It looked good when laid & really happy after jus a few days. You DO need the extra 5% when ordering, or expect to wish you had later.
Turfonline 4 star review on 5th October 2020 Turfonline 4 star review on 5th October 2020
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Posted 5 years ago
So happy with the quality of the turf! Looks beautiful in my garden. Very reasonably priced. Definitely deserves 5 stars!
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Posted 5 years ago
Great product but delivered a day later than promised with very little apology. Sedum looks great now that it’s laid.
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Posted 5 years ago
Quick and easy to order. Unbelievable value especially regarding delivery costs (I found slightly cheaper turf online but they wanted £150 delivery). New lawn is looking really great. Website is full of really handy tips and advice. I will be visiting again soon once the lawn has fully bedded and will look to purchase necessary items to keep it looking as it does now. I would thoroughly recommend using Turfonline. If you have a large project definitely book an early slot for a little extra.
Turfonline 5 star review on 4th October 2020
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Posted 5 years ago
Turf arrived on day expected. Excellent quality turf. Shout out for the delivery driver who was very polite and helpful. Turf has been down for three weeks and it is hard to see the joins. Really pleased with the turfs and the results. Would definitely order again if needed.
Turfonline 5 star review on 4th October 2020 Turfonline 5 star review on 4th October 2020
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Posted 5 years ago
Great quality turf as always. A pleasure dealing with the company. Helpful from the sales staff to the delivery drivers.
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Posted 5 years ago
Very pleased with delivery and high quality of turf. Excellent.
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Posted 5 years ago
Turf cut beautiful into manageable lengths . Was able to lay myself. Delivery quick and a very helpful driver. Great product the meadowmat.
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Posted 5 years ago
Excellent customer service from start to finish. Very reasonable prices.
Turfonline 5 star review on 3rd October 2020
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Posted 5 years ago
Arrived in good condition, great quality and easy to lay. Very pleased with the result.
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Posted 5 years ago
Excellent turf, excellent service and delivery.
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Posted 5 years ago
Turf looks great, easy to order, very little wastage with the auto calculator, delivery was efficient, has been down just over a week and starting to come together nicely.
Turfonline 5 star review on 3rd October 2020
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Posted 5 years ago
Turfonline is rated 4.7 based on 3,693 reviews