Turfonline Reviews

Name: Turfonline
Address: Harrowden Turf Ltd Colpmans Farm Islip, Kettering
Rating: 4.63

4.6 Rating 3,258 Reviews

91 %

of reviewers recommend Turfonline

4.6

Based on 3,258 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Turfonline 5 star review on 23rd April 2024

L Shepherd

Turfonline 5 star review on 22nd April 2024

M Adamovici

Turfonline 5 star review on 18th April 2024

P Bistram

669

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery as promised and very helpful driver”

Helpful Report

Posted 2 years ago

“Turf arrived in very good condition and early in the morning which was great for getting it down in the garden. Only reason for 4 stars rather than 5 was the individual turfs were narrower but no longer than those I purchased last Autumn. Actually they were easier to wheel barrow, but still effective cost increase there....”

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Posted 2 years ago

“The soil came on time. I ordered low fertility soil for a wildflower meadow, but I have to admit that it looked an awful lot like sharp sand. That is fine - after all, it's meant to have few nutrients and I don't mind, but it was just quite expensive for a bag of sand.”

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Posted 2 years ago

“Good quality turf. The website recommends that the turf is laid on the same day it is delivered. This however wasn't possible as we paid £8.00 for named day delivery and had taken time off work to lay it only for us to be let down (without notice or communication) and it was delivered a day late! Not very happy customer!”

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Posted 3 years ago

“Jubilee turf from turfonline was brilliant. I ran short and was told delivery would be almost two weeks or i could buy the same turf from bnq, which i did. That turf was nowhere the quality of what i had. Wrong info was given by lady over the phone. So bottom line is buy the turf from these guys because its exquisite, DO NOT buy from bnq which they said was the same”

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Posted 3 years ago

“Turfing my garden started badly with the local delivery company not turning up on the date ordered. Spoke to turf online who were very apologetic and assured me turf would be ok . Turf arrived late the next day, again not turfonlines fault. All the rest, excellent Very good quality turf even after delays. 2 weeks in and garden and turf looking brilliant. Would recommend turf from turf online very high quality. Not their fault there was a shoddy local company Thanks turfonline great product well grown”

Turfonline 4 star review on 14th April 2021

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Posted 3 years ago

“Really good service, just waiting for our woodland grass to start flowering, only gave it 4 stars as a few bear patches of soil but not sure if that’s how it is supposed to look. Great delivery and prompt to”

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Posted 3 years ago

“I am very happy with the turf- it is all of good quality, was delivered promptly and reasonably priced. No complaints and would definitely recommend this company for purchase of turf. If I ever need more for another project I wouldn’t hesitate to use them again.”

Turfonline 4 star review on 8th April 2021

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Posted 3 years ago

“Good quality, have noticed some weed growing in one roll but otherwise growing well.”

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Posted 3 years ago

“Brilliant turf (Shadesman) which quickly established itself. Easy online ordering. Pleased that What3Words navigation was included in instructions for delivery (our property is in an obscure position). However was disappointed that the delivery driver did not use the information or didn't have access to it causing me to have to locate the delivery vehicle myself and guide the driver to my property.”

Helpful Report

Posted 3 years ago

“I had an issue with the delivery of my turf. I selected anytime delivery on a nominated day. What I didn’t realise was this could be delivered up to 8pm at night. I can not find anything that says delivery of turf could be as late as 8pm. By 5pm I still had no delivery and after weeks of preparation of my garden and waiting all day and day light hours rapidly disappearing, I discover my delivery was not going to happen that day. I was offered another day that suited me and the delivery arrived. Fortunately the turf is good quality. I’ve followed all the advice and it was pretty simple to lay. It seems to be taking quite well. I’m hoping to cut it in a day or two.”

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Posted 3 years ago

“Delivered on time and good quality turf. Very easy process.”

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Posted 3 years ago

“The delivery gentleman was very helpful. Thank him for me. The turf was generally speaking in good condition but in a section of one of the rolls it fell apart due to a thinner patch.”

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Posted 3 years ago

“Good turf and on time delivery, it has rooted quickly- only 2 weeks after laying”

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Posted 3 years ago

“Great product, the shade tolerant turf looks great. Delivery was a little later in the day than ideal but otherwise perfect.”

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Posted 3 years ago

“Ordered shademaster turf which is a very rich high quality slow growing turf. Buying online was an extremely easy and efficient ordering and delivery process from Turfonline.I did have one concern regarding the delivery which was resolved by the customer team.”

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Posted 3 years ago

“Good delivery and turf but a number of stones in base of turf”

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Posted 3 years ago

“Very nice turf (Jubilee) delivered am by a very friendly and helpful driver. Got it all laid in two days.”

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Posted 3 years ago

“I had a bit of an up and down time. The ups were definitely the price and the quality of the turf which is setting well. The big down was that I paid the extra for the pre 11am delivery and it didn't come until 13:30 which left me laying some of the turf in the dark with a head light on. However they did refund me part of the delivery costs and knocked it down to the before 2pm delivery. Up and down times indeed. Grass setting well though, best on my street”

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Posted 3 years ago

“Topsoil and turf arrived on agreed date with a helpful delivery driver. Topsoil and turf look very good quality. Topsoil went down the same afternoon and all the turf the next day. Being November it's early days to know, as it was laid just a week ago but pleased with it so far.”

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Posted 3 years ago

Turfonline is rated 4.6 based on 3,258 reviews