“They took trouble over my booking when the first date had to be postponed due to tradesperson having car problems. They rebooked and kept me well informed by phone and email. Tradesperson rang ahead to say he was on the way and carried out the work quickly and efficiently. He was helpful and tidy in servicing a flueless gas fire which British Gas would not cover in my regular servicing agreement with them.”
“Excellant customer service, going above and beyond. Polite profesional plumber who did a great job and explained what needed doing and then did it. No fuss. Brilliant”
“Excellent service from phone call to actual job. Efficient, knowledgeable, friendly, capable, prompt and able to effortlessly handle a change of date for the work to be done. Faultless service at every step.”
“Excellent prompt service,when my central heating ceased to function,during the recent Siberian weather.Matthew the engineer was both competent and delightful.The office ladies worked hard on the phone, ensuring that the spare parts in sudden short suppy nationally,were promptly obtained,so the repair could be carried out.”
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