HandyExperts Reviews

Name: HandyExperts
Address: Unit 107, 61 Victoria Road,, Surbiton
Rating: 4.79

4.8 Rating 1,160 Reviews

89 %

of reviewers recommend HandyExperts

Company Reviews

Metrics

Info

4.8

Based on 1,160 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0330 912 2323

Email:

info@handyexperts.co.uk

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HandyExperts 5 star review on 2nd September 2021

Dennis Tagmount

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed a plumber urgently and I have previously had difficulty getting tradespeople out for relatively small jobs. This firm was brilliant. Not only was a plumber with me within hours, but the service centre also phoned me up to tell me that he was within 20 minutes of my house,"in case I needed to nip out before he got there". I was made fully aware of the hourly cost in advance, and there were no surprises. The plumber himself was very polite and knowledgeable, and fixed the problem, letting me know at each stage what he needed to do re: cutting into walls etc. Payment and invoices were easily completed. A very courteous and efficient service and I would certainly recommend them.”

Helpful Report

Posted 12 years ago

“Phoned up this morning and got an appointment for someone to come and look at my broken dishwasher. The receptionist was polite and efficient. The engineer turned up on time and I received a phone call half an hour before to let me know he was on his way. Engineer was polite, helpful, professional and smart. He explained my options to me with regards to replacing the broken part, or the different cost of machines I could replace with if I wanted to do this instead. I chose to replace the machine and we agreed an appointment there and then for the replacement which was promptly confirmed by the office via email. Will be using this company in the future for all my appliance issues - a breath of fresh air.”

Helpful Report

Posted 12 years ago

“Overall the service was good. The engineer was on time and phoned before arriving which was helpful. I could get an appointment quickly and the person I spoke to on the phone was very helpful. One thing I was frustrated with was that due to company policy, the engineer was not allowed to replace my fused spur which literally required taking two screws out and putting two new screws in. This was easy enough for me but it seemed silly that he could not do it as part of the job.”

Helpful Report

Posted 12 years ago

“Very impressed with the efficiency of the staff, the speed at which the work was completed and the profesional manner in which it was done. Would highly recommend them to anyone needing a good, reliable plumbing company.”

Helpful Report

Posted 12 years ago

“Had issue with central heating. Easy to book and had good selection of times to suit a busy lifestyle. Engineer arrived when he said he would. Resolved issue and discovered other potential problem. Asked before starting work on second issue. Reasonable charge. Professional throughout. Great service!”

Helpful Report

Posted 12 years ago

“Thank goodness for CGS! It is so hard nowadays to find reputable plumbers, electricians, handy men etc who are going to do a good job and not rip you off. I found CGS examplary in their services right from the team taking the calls and organising the work, very friendly, effiicient and professinal.........and the plumber and electrician did a superb job fixing everything in a timely manner. Couldn't recommend this firm highly enough - thank you!”

Helpful Report

Posted 12 years ago

“Called at 11.45 am 19th April, both jobs done by 3.45pm same day - one quite tricky, had fooled previous plumber. Outstanding job at reasonable price. Will certainly use again. Would recommend to anyone.Paperwork also very competent.”

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Posted 11 years ago

“The service was excellent professional and great service . The expertise that was provided made me feel secure that I have overall confidence that I am covered in the health and safety in my home with recognised legal documents”

Helpful Report

Posted 11 years ago

“I found them to be very professional,reliable and knew what i wanted from them. they offered me the service i required in a timely and efficient manner. I can find no fault with the work carried out by the engineer and would gladly recommend them to anyone at any point in time.”

Helpful Report

Posted 12 years ago

“I would normally do some research before hiring a plumber but on both instances i have had to have emergency call outs. Both plumbers who have visited my flat have been friendly, knowledgeable and talked me through what they were doing. I have even received a follow up call the next day to check if everything is ok. The reception staff are very friendly so its been nice dealing with a professionalism outfit!!”

Helpful Report

Posted 12 years ago

“Initial visit by an absolutely professional assessor offering all types of boilers and explaining pricing, installation from A-Z. I had 4 quotes; this one was outstanding due to comptetitiveness and professionalism. It was not the cheapest but by far the best. Dealing with their offices during the next stage was efficient and uncomplicated and all was explained again to clarify the installation and timings. Engineers arrived on site and progressed the works. All done in one day. Again,totally professional,timely,left my place tidy and cleared all materials as agreed. The engineers set the new system for CH and water as I wanted it and went through the instructions comprehensively leaving me in no doubt as to what to do. An excellent and professional service throughout each department of the Company. I shall certainly recommend them to friends and family. I will aslo retain them for any future works that I plan for the future.”

Helpful Report

Posted 12 years ago

“VERY QUICK APPOINTMENT. ENGINEER ARRIVED BANG ON TIME. DIAGNOSED, SOURCED AND FETCHED NECESSARY PART. FITTED AND TESTED. GAVE ADVICE ABOUT POSSIBLE FUTURE WORK AND ABOUT RUNNING THE BOILER IN GENERAL. VERY PLEASANT THROUGHOUT. WOULD THOROUGHLY RECOMMEND TO FAMILY AND FRIENDS ESPECIALLY IN AN EMERGENCY.”

Helpful Report

Posted 12 years ago

“Prompt, helpful, Know what they are doing, polite staff. Everything yiou want when you have a problem.”

Helpful Report

Posted 12 years ago

“Had an urgent plumbing problem needing resolving same day. Quickly shopped around on web, wanted to keep my business local and was was impressed by site and reviews. First telephone contact was very impressive. Plumber arrived later that day and completed within 1 hour. Great guy. Whole process easy and as promised. I highly recommend and would use again. Thank you.”

Helpful Report

Posted 11 years ago

“The engineer (Mr Cornwall) arrived promptly as previuosly notified; carried out the work with attention to detrail; and neat and tidy throughout.”

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Posted 11 years ago

“Very impressed with both the service and customer service. Very prompt, arrived within a few hours of calling. Exstreamly polite and got the job done to perfection. 5* star company, we've used this service twice for electrical problems & a smashed window pane & will use again. Only warning is the price quoted does not include VAT & you will be charged for the hour so if you can find other jobs for them to do then brilliant.”

Helpful Report

Posted 12 years ago

“Electrician was on time. Very polite even though he had to go and get some parts. No messing around and just got on with the job. Done the job within hour and half and that's including getting the parts. Even cleaned up after himself.”

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Posted 12 years ago

“Fixed a problem with my plumbing connection under the sink when I bought a new washing machine. Great service, engineer was very friendly, knowledgeable, did a good job and gave good advice for the future. Would definetly use again and recommend to a friend. BG”

Helpful Report

Posted 13 years ago

“I rang and was told I could have the gas safety work done the next day. By adding the boiler service I was given a discount. An appointment was made in a convenient time slot to suit us and we were telephoned 1/2 before. The work was then checked by a supervisor the next week, again at a time to suit us. I will definitely use this service again. Pam Lockley”

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Posted 13 years ago

“Very pleased with the service. Great customer service too! Highly recommended!”

Helpful Report

Posted 13 years ago

HandyExperts is rated 4.8 based on 1,160 reviews