Handles4U Reviews

Name: Handles4U
Address: 6 Elms RoadAldershot Hampshire , ,, Aldershot
Rating: 4.79

4.8 Rating 10,516 Reviews

95 %

of reviewers recommend Handles4U

Company Reviews

Metrics

Info

4.8

Based on 10,516 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Handles4U:

Handles4u supplies wide range of architectural hardware. We source good quality, competitively priced products from all over the world in order to provide a wide and diverse selection to our customers. We work closely with leading manufacturers and designers, both in the UK and overseas, to constantly increase the range of quality architectural ironmongery we are able to offer to our customers.

Visit Website

Phone:

01252 314766

Email:

sales@handles4u.co.uk

Location:

6 Elms RoadAldershot Hampshire , ,
Aldershot
GU11 1LJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was happy with the quality of items, but a 2 week delivery time with no communication about my order wasnt very acceptable”

Helpful Report

Posted 4 years ago

“Great products, good website but experience was spoilt by delayed delivery by DHL and no response to delivery information request.”

Helpful Report

Posted 4 years ago

“I wanted to replace the doors in my home and wanted matt black furniture. I found the ones i wanted on the Handles 4 You website and ordered them straight away as it said they were in stock (most other places were out of stock or didn't have the quantity I needed). Fast forward to about 10 days later and still no delivery. I called and was told sorry my items are out of stock. I was happy to wait for them to come in stock which was another aprox 2 weeks. In the mean time I asked for the items that were already in stock to be shipped, and they would send the rest of my order as and when it arrives. However, again no delivery. After 2 failed delivery attempts where apparently the courier can't find me, they then decide my order is lost. I ended up receiving the back order items first, and then having to wait for my original package to be picked and sent again. All this didn't really bother me too much as I was not on a time schedule to have them fitted. However, when the carpenter arrived to fit everything and unpacked each handle individually, at least 4 out of the 15 handles were damaged and scratched. I have had to buy some specialist paint to touch them up which is a job for this weekend. I hope it does the job. The staff in the office were helpful to try and locate my lost order, and I'm very appreciative of the current Covid climate so this is by no means a complaint. There is a fantastic range of products on the website so I only hope once things get back to normal i might try and use you again for some of my other projects.”

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Posted 4 years ago

“Returned via courier as colour not as expected but no refund as of yet!”

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Posted 4 years ago

“Handles are lovely but screws provided were too long and don't fit”

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Posted 4 years ago

“Mine broke and I had to fix it I have contacted your technical support and explained the problem”

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Posted 4 years ago

“Delivery time was a little long but over Christmas so OK. The switch mechanism at the back of the bell was very bulky and needed a lot of fitting.”

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Posted 4 years ago

“The handles are good but the screws are rubbish. In hard wood they snap off. Used my own turbo grip screws from screwfix”

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Posted 4 years ago

“Lovely handles - but really disappointed with the amount of plastic packaging the items arrived in - 5 handles ordered and a total of 13 plastic bags. Silliness!”

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Posted 4 years ago

“Cannot write a full review yet,as not had them put on my new kitchen. But will say ,delivery was quick and packaging was very good. Very nice looking handles.”

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Posted 4 years ago

“The handles are as described. However the communications after placing the Order were poor. I was disappointed at the amount of time from placing Order to dispatch... 5days. and to eventually receive them. Especially after paying nearly £6 for postage.”

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Posted 4 years ago

“Their range and pricing is good. But communicating with them now is really difficult. They don’t answer the phone (still blaming COVID) and take days to respond to an email. Their deliveries are slow too. But turn up at their shop and they’re fine.”

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Posted 4 years ago

“The handle arrived in good time it looks nice and modern it was not the quality I had hoped for felt very light and wasn’t solid but it wasn’t that expensive”

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Posted 4 years ago

“Only just acceptable they are not sprung which makes them very difficult to fit I would have thought for that price they would have been sprung”

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Posted 4 years ago

“A very long delivery time (1 week) took the edge off what could be a good service. Most of the competition can turn it around in 2 days. Communicate to the customer if your out of stock!”

Helpful Report

Posted 4 years ago

“postage was fast, products were of a good quality but the returns process was harder than other companies and at my expense. It has put me off ordering from there as I will need 35 handles for the new kitchen and if i have to return any of them then it will cost me and I have to fill out a hand written long form.”

Helpful Report

Posted 4 years ago

“The products I ordered were good quality the only downside it took 7 days to receive them and delayed the job being completed”

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Posted 4 years ago

“The product was as expected but took a long time to deliver. It was only a small part that drops into an envelope.”

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Posted 4 years ago

“Handles are great and a great price but communication is not good”

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Posted 4 years ago

“Delivery good. Products good. Screws provided were absolute rubbish. Had to get other screws which worked.”

Helpful Report

Posted 4 years ago

Handles4U is rated 4.8 based on 10,516 reviews