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Handles4U Reviews

4.8 Rating 9,072 Reviews

95 %

of reviewers recommend Handles4U

Company Reviews

4.8

Based on 9,072 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Handles4U:

Handles4u supplies wide range of architectural hardware. We source good quality, competitively priced products from all over the world in order to provide a wide and diverse selection to our customers. We work closely with leading manufacturers and designers, both in the UK and overseas, to constantly increase the range of quality architectural ironmongery we are able to offer to our customers.

Visit Website

Phone:

01252 314766

Email:

sales@handles4u.co.uk

Location:

6 Elms RoadAldershot Hampshire , ,
Aldershot
GU11 1LJ

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Handles4U 5 star review on 30th April 2024

Handles4U 5 star review on 25th April 2024

Handles4U 5 star review on 25th April 2024

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Handles4U 5 star review on 13th April 2024

Handles4U 5 star review on 11th April 2024

Handles4U 5 star review on 11th April 2024

255

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery not the quickest, and no answer to a request for support.”

Posted 8 months ago

“Received the order a date later than expected but in good condition. Exactly what I ordered. One of the strike plate did not have protective coating and was slightly scratched. Not good if you’re paying full price for the product.”

Posted 10 months ago

“Good product but delivery to pick up point - was in at expected delivery time and presumably driver did not ring doorbell/knock! Otherwise OK”

Posted 10 months ago

“EAsy to deal with, very prompt delivery”

Posted 11 months ago

“Excellent service, from purchase right through the delivery, with great comms along the way. However, the screws are very flimsy - 2 of them snapped off while I was screwing the plate to the door. Disappointing.”

Posted 11 months ago

“Handles were good, although didn’t look exactly like the image on the website. delivery was slow and rediculously expensive - £6 and it took a week to arrive.”

Posted 1 year ago

“These handles look nice and the service from the company was good. However, accepting that they were not expensive, they feel very uncomfortable to use because the backs of the handles are not smooth and rounded. I will probably modify them with some kind of filler to make them more user friendly.”

Posted 1 year ago

“screws broke on 42 of the 5 hooks”

Posted 1 year ago

“Ordered, on the Saturday, had absolutely no communication to say it was successful, emailed them used their contact us form and still no response, I would not use them again unfortunately”

Posted 1 year ago

“Good prices shame about kitchen hinge issue”

Posted 1 year ago

“Good but very pricey delivery charges”

Posted 1 year ago

“Handles and hinges are great quality. Screws are really poor quality and missing. I’ve emailed/completed online contact form twice, to get replacement screws, but I’m sadly haven’t received a response. Great communication prior to sale, none since! Left with handles and hinges with many missing screws. Really disappointing!”

Posted 1 year ago

“I’ve received my items and they’re just as described and I’m very happy with them. Prices were very competitive! Small scuff on one of the handles inside the packaging but nothing that won’t happen with wear and tear over the next few years. On the other hand the business needs some updating and improvements. The returns system is complicated and there’s unnecessary steps. The graphics on the emails and website are a bit dated and don’t give confidence that you’re purchasing something genuine. The customer service instead of offering an alternative just said no which is not a good impression and leaves a bad taste. Delivery is also very slow.”

Posted 1 year ago

“Quick delivery and handles look good. Unfortunately one item was wrong colour.”

Posted 1 year ago

“I ordered 12 cupboard doir knobs. 11 of them were perfect but 1 was damaged and pitted. I have placed the pitted one on a cupboard that is not so noticeable. I was disappointed but didn't want the hassle of having to send 1 back. It must have been missed by the quality control team. Other than this the other knobs look great. I gave 3 stars because of the damaged knob.”

Posted 1 year ago

“Sent incomplete kit, then sent the replacement second class. Doesn’t exactly smack of eagerness to put their mistakes right”

Posted 1 year ago

“Handles are fab but courier is awful Will not leave parcels in safe place, hadles4u need to take this restriction off it’s frustrating , especially as dpd are a horrific company to deal with”

Posted 1 year ago

“Excessive postage £5.95 to send a small door stop via royal mail not even special delivery”

Posted 1 year ago

“Product fine. Delivery slow for what you pay. Arrived after job was finished so just gone in the van🤷‍♂️”

Posted 2 years ago

“Good quality product. Arrived on time. Only problem was that the screws were too short.”

Posted 2 years ago

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Handles4U is rated 4.8 based on 9,072 reviews