“I had to use halfords cover two years ago when I broke down 350 miles from home they organised everything it was hassle free I hat to be transported home it took 3 trucks in relays totally smooth no waiting in between and someone kept in touch on phone throughout whole process that one incident has made me never want to change company and it’s good price too”
“Very clear on cover options and easy to set up and purchase.
One star short because A: they don't take Amex and B: I use Halfords for all my car maintenance so why can't this be incorporated into my Halfords account? Instead you have to set up a completely different account. Minor things though.”
“Based on service I received using your phone service, I much prefer speaking to your representative rather than the alternative option of booking on line, this was one of the reasons I opted for your company. thank you.”
Dear Miss Augustine, we're sorry to find your comments. To confirm, we have a 24 hour inception period for all policies and we are unable to cover any fault which occurs before or during that time. If you are unhappy with this, you may be eligible for a refund. Please contact our Customer Services Department on 01206 655 022 Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. With best wishes, the Halfords Breakdown team.