“Trying to renew the policy was tedious. I had renewed online in Dec 2021, then I had a call in Jan to remind me to renew. I did this online again, the site said I had renewed (as it had before) but there is no email to confirm this until 2 days before the policy ends and the dashboard doesn't show the renewal of the policy anywhere that I could see. I then had to email Halfords to check the renewal was in place.”
