Hairguard Reviews

4.71 Rating 343 Reviews
95 %
of reviewers recommend Hairguard
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Queries Resolved In
6 - 12 Hours
Read Hairguard Reviews

About Hairguard:

Life's better with thick, healthy hair. Hairguard makes a range of products that help you get there.

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20 St Johns Hill, London, UK

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The customer support team is fantastic & reply back fast. They answer any of your hair care needs in detail. Genuine company with genuine real people that want to help you! The best!
Thank you for taking the time to share Belini! Do let us know if you have any further questions - we'll be happy to help. Hairguard Team
Outstanding customer service! My growband broke I contacted Sarah and she sent a new growband out straight away with tracked shipping.
Sorry to hear that your Growband broke - but glad our customer service team were able to assist you quickly with a replacement. If you have any further trouble, please don't hesitate to get back in touch with us. Thank you - Hairguard Team
I ordered a derma roller from Hairguard in Novemeber 2020, the shipping times got impacted due to COVID-19 and the delivery was delayed. However, they were kind enough to explain the situation and provide a quick refund. I am pleased with the service :)
We're very sorry that your delivery was impacted by COVID-19. Thank you for sharing your experience with us Ay. If there is anything we can help you with in the future, please do send us a message. Thank you - Hairguard Team
Polite staff that will answer any questions you may have and respond quite quickly.
Always giving good suggestions to speed up hair growth.
I recommend them highly thus far!
So glad to hear that we've been able to help you out! If you ever have any further questions, please don't hesitate to get back in touch. Thank you - Hairguard Team
I had an issue with the Growband and emailed customer service. They were very helpful, courteous and prompt. Great company.
We're sorry to hear that you had an issue with the Growband, but glad that our customer service team was able to help sort things for you! Thank you for sharing your experience - Hairguard Team
Products are amazing. Website is user friendly. Price is affordable and they also do discounts at times. The delivery is very good. The Customer Service experience is amazing. They resolve any problems as quickly as possible without delay. I highly recommend Hairguard to any customers who are thinking of purchasing products from them. Thank you Hairguard for all your support :)
Thank you so much for your awesome review Lukman! We appreciate your ongoing support, and you taking the time to share your thoughts on our company/products :) Thank you - Hairguard Team
Can a profitable business ever be ethical? I didn't think so. But I was wrong. I found members of the Hairguard team professional, honest and sincere. No sneaky business. Businesses like Hairguard can make Great Britain great again. Thank you Gus. You're doing a great job Sarah please don't ever change.
Thank you so much for your kind words Kam! We really appreciate you taking the time to share your experience with others :) Take care - Hairguard Team
Customer service is excellent. Prompt response to any question or issue I had with product. I bought the Growband and even though it didn't work for me, customer service provided me with the ability to return the product and refund me (minus the shipping) immediately.
We're so sorry that the Growband didn't work out for you Robert, but thank you for giving it a go and for sharing your positive experience with our customer service team! If you have any questions in the future, please don't hesitate to contact us at ''. Thank you - Hairguard Team
Very happy with the scalp massagers. Also very friendly and adequate customer service. They react very quickly and are solution driven.
Thank you for sharing Gunther - we appreciate it. All the best, Hairguard Team
Immediate response to all queries of mine.
Glad we could help! Hairguard Team
I recently started using the elixir along with the dermaroller. Already my hair feels stronger and goes oily much later than usual. I am eager to see how thick my hair will be in two and four months time.
Brilliant to hear that you're already starting to see results Vassilis! All the best, Hairguard Team
I enjoy the product. But id have to say even more so I appreciate their customer service. Very prompt and friendly, very willing to help me with any issues. 10/10 customer service.
Lovely to hear that you've had such a positive experience with our customer service team! Thank you for sharing, and for your support :) All the best, Hairguard Team
Very good company. Their scalp elixir is an excellent product that I have been using for 3 months now.
Thanks for sharing Ahmed! We're glad to hear that you're enjoying using the Scalp Elixir :) Best wishes, Hairguard Team
Hairguard has a very friendly team and questions are answered reliably and very fast. Returning & refunding a product is also not a problem at all. Hairguard really takes care of their clients requests and the customer service is one of the best I've experienced so far.
Thank you for taking the time to share your thoughts Simon - we appreciate it. We're sorry that you needed to return a product - if there's anything we can help you with, please don't hesitate to contact us at ''. All the best, Hairguard Team
The best customer service of any retailer I have ever dealt with - just top notch. Responds quickly, solves any issues I have - I am a repeat customer because of this top notch service. Please keep this up as you continue to grow your business!
Wow! What a review! Thank you for taking the time to share your experience with us Kevin - we really appreciate it and also your ongoing support. All the best, Hairguard Team
The customer service and response time was phenomenal!
That's wonderful to hear! Thank you for sharing Jessica :) Hairguard Team
I like the consistency of the product, it does not make my hair greasy nor does it weigh it down.
Thank you for sharing your feedback Annie! Hairguard Team
Using the Growband along with a couple of other products for 6 months or so. I noticed quite a lot of thickness improvement all over and especially at the crown area when I got my hair cut. It seems to be working. Great support as well.
We're so happy to hear that you're starting to see some great results Francis! Thank you for taking the time to share and for your ongoing support :) Hairguard Team
Excellent customer service. Haven’t had a reason to return anything so no complaints about that. Just wish the shipping didn’t take so long but that’s my only complaint.
Thank you for sharing your feedback. We are working on improving shipping times so hopefully you'll see an improvement! If you ever want to talk further about anything, please feel free to message us at ''. Thanks - Hairguard Team
Customer Service is A++ and the Scalp Elixir is very good and actually works, I am on the third bottle now.
So great to hear how well you're getting on with the Scalp Elixir Ahmed!! We really appreciate your ongoing support, thank you - Hairguard Team
Hairguard is rated 4.71 based on 343 reviews