G&S Specialist Timber Reviews

Name: G&S Specialist Timber
Rating: 4.90

4.9 Rating 12,221 Reviews

99 %

of reviewers recommend G&S Specialist Timber

4.9

Based on 12,221 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

G&S Specialist Timber 5 star review on 17th January 2026

319

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered some wood for carving, excellent service, lovely clean blocks of Lime and delivered within 48hrs”

Helpful Report

Posted 8 months ago

“Really easy firm to deal with. The web site is both informative and simple to navigate. The price is very competitive and the quality of the timber is well worth the price. I only had to contact the guys once and they replied quickly . Really pleased and will definitely use these guys again”

Helpful Report

Posted 8 months ago

“I make walking sticks and I carve them by hand. I buy various dowels from G and S Timber so that I can easily carve the shanks. I don't own and can't afford my own lathe. So naturally when I see that little bit of text on the website saying( Custom & Bespoke Black Walnut Dowels We also offer bespoke dowel production for custom sizes and specifications. Contact us to discuss your unique requirements—we're happy to help.) if you want to buy any of these tapered just let us know...so I ask and get told no. Not just no but giant rude attitude problem no. Like literally if G and S Timber had not written it on the website I never would have asked in the first place. Clearly not happy to help. If you can't supply it don't offer it. i still hope tapered dowels are something G and S Timber can supply me in future. Also something went wrong with my online account but no one fixed it now it doesn't work at all. Consequently I'm going to minus a star per issue hence the two star rating.”

Helpful Report

Posted 8 months ago

Dear Arthur, Thank you for your review, however we feel the review is totally uncalled for and totally unfair. You emailed us in 2023 asking if we could taper 21mm oak dowels from 21mm down to 19mm over A 1000mm length. We can offer tapering on the CNC machine but not this small. Sometimes enquiries like this one are something we can’t offer, we offer over 30,000 products online, but all machines have restrictions, and in your case tapering these isn’t something we can offer. Our member of staffs response wasn’t rude in any way he politely emailed back saying we couldn’t offer what you wanted and apologised that we couldn't. You then leave a negative feedback on an order placed 24th of May 2025 but your review isn’t about the oak dowels you purchased its for an email enquiry back in 2023. We are a small family business who always go above and beyond to help service customers’ needs unfortunately sometimes customers’ expectations are unachievable, and we unfortunately cannot offer an item that they want, but we always respond politely. Kind regards G&S

Posted 8 months ago

“I have used G&S on a number of occasions and have always been pleased with their products. This time was no different! I would have no hesitation in recommending them.”

Helpful Report

Posted 9 months ago

“Fast service, quality product”

Helpful Report

Posted 9 months ago

“I could not possibly be more pleased than I am with the timber I have been purchasing from G&S, every aspect of my purchase from order through to delivery has been absolutely excellent, and I cannot thank them enough. If you are considering the need for purchasing wood and other items, i would highly recommend you do so through this company. P. Swain”

Helpful Report

Posted 9 months ago

“Quick and simple to deal with and quick delivery.”

Helpful Report

Posted 9 months ago

“So pleased I found this supplier. Fantastic tools, materials and service. Will certainly be back for more and would recommend this company. *****”

Helpful Report

Posted 9 months ago

“G&S were okay and must have sent things off quickly - no confirmation of despatch so not sure - but FedEx delivered to incorrect street about 1/2 mile away. Wouldn't have known if recipient hadn't been kind enough to deliver to me. Hasn't happened before so not really any excuse for FedEx mistake”

Helpful Report

Posted 9 months ago

“I recently bought some lengths of PAR beech and ash, to make a workbench. As always, great timber from G&S, cannot fault any of it.”

Helpful Report

Posted 9 months ago

“Greate on line service if you are wanting timber.”

Helpful Report

Posted 9 months ago

“Its very Rare that i give a 5 to anyone but i have to say i dont think id put my mouse down and my order arrived, very swift, neatly and safely packed. Ash dowels are extreamly well made with no digs apparant or blunt blades bring used all are cleanand well packed.”

Helpful Report

Posted 9 months ago

“My tulipwood bowl blanks arrived promptly and in pristine condition. As a novice turner they were ideal to work with. Definitely worth the money. G & S are my go to suppliers!”

Helpful Report

Posted 9 months ago

“So happy that I found G&S Specialist Timber. Excellent quality and quick delivery of the wood dowels I need for my products. Thanks!”

Helpful Report

Posted 9 months ago

“Excellent service - communication, fast shipping and professionally wrapped. Very pleased.”

Helpful Report

Posted 9 months ago

“I have both been into the shop and ordered online. The staff are helpful and there is a good range of stock. With regard to mail order the goods are shipped quickly but the carrier lets them down. I couldn't find a way to tell them to leave my purchase in a safe place so ended up staying in to await delivery which then slipped back beyond the original times. Hence 4 stars rather than 5”

Helpful Report

Posted 9 months ago

“I was looking for a hardwood dowel but never realised I could get it in exactly the wood required - black walnut!! Surprised to find it and very pleased. Easy to order and arrived very promptly. Now need to complete the job!!”

Helpful Report

Posted 9 months ago

“Good product, reasonable price & excellent service.”

Helpful Report

Posted 9 months ago

“Great product, very fast delivery”

Helpful Report

Posted 9 months ago

“Lovely tools, great service. Thank you”

Helpful Report

Posted 9 months ago

G&S Specialist Timber is rated 4.9 based on 12,221 reviews