Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,024 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,024 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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323

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love these products. My skin feels amazing and they help me to relax and sleep”

Helpful Report

Posted 1 year ago

“Very pleased with your products especially the sleep spray the face tonic spray.”

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Posted 1 year ago

“Great products, arrived fast. Totally in love with the clay charcoal mask! Left my skin feeling so so soft I was surprised as I find masks don’t normally leave your skin the way it did! Love the fact everything is all natural. Look forward to my next purchase.”

Helpful Report

Posted 1 year ago

“Recieved a complimentary parcel with an order on Looks Fantastic. Items are made with environmental awareness however some of the products such as the charcoal face mask simply don't deliver, it was impossible to get it to turn into a paste and then it just crumbled. Some of the fragrance products also didn't smell too attractive, perhaps some tweaking of the formulas would help as the ideas and intentions for this range are good.”

Helpful Report

Posted 1 year ago

Hi there, Thanks for taking the time to leave a review. We value your feedback and it has been passed on to our Product Development Team for their consideration as this helps us to identify how we can improve. Thanks again. Warm regards Mikaela-Team gruum

Posted 1 year ago

“the product has been very helpful to get some relaxing sleep lovely perfume to it.”

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Posted 1 year ago

“Pronounced 'groom' I've just learned. Excellent quality products. I ordered the bath fizzlers and then the calming range. Fabulous packaging.”

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Posted 1 year ago

“Lovely products”

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Posted 1 year ago

“Really nice products from a company that seems to be pretty eco-friendly but is also not too expensive. Particularly like the shampoo bars. Very straightforward and easy to manage and cancel subscriptions if needed - doesn’t feel like they’re trying to catch you out like some companies do.”

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Posted 1 year ago

“Clearly a brand that cares about natural ingredients and their clients.”

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Posted 1 year ago

“Lovely products that smell gorgeous but also made with the plant in mind . Great price point - what’s not to love?!”

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Posted 1 year ago

“Great all round experience. Fantastic products and have recommended to all my friends and family”

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Posted 1 year ago

“Lived all the products I received Especially the pulse pint roller Thank you”

Gruum 5 star review on 8th February 2025

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Posted 1 year ago

“Lovely products that always get a comment from my partner when I’ve used them as they smell fantastic! I’ll definitely be ordering again.”

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Posted 1 year ago

“A lovely trial size gift with e erything you need to help relax. Products are not overpowering And feel good”

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Posted 1 year ago

“Excellent company to purchase from, I’ve made 4 purchases over the last few months and I’m very pleased with the products and service. I would definitely recommend this company and I shall be ordering again soon.”

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Posted 1 year ago

“Lovely products really relaxing bedtime sprays would recommend.”

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Posted 1 year ago

“In love with the charcoal mask!!! Everything I’ve gotten was amazing but the charcoal face mask was by far my favourite… after a facial wax appointment I use the charcoal mask… it deeply cleanses the pores and for the first time in years I don’t get pimples when the hair grows back! I will definitely be ordering more of that!”

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Posted 1 year ago

“Great products! I will be ordering again! Thank you!”

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Posted 1 year ago

“Absolutely loved the products I bought they were all great quality and smelled natural and light. Highly recommend, either for yourself or even as a gift for a friend or family member.”

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Posted 1 year ago

“The positives - great that the products are made in the UK. But the Facial clay mask is hard to apply - a solid stick is not easily absorbed either. The Melting Sleep butter - it does not melt. Large deposits were left after a fairly hot bath. would not buy either of these products again.”

Helpful Report

Posted 1 year ago

Hi Angela, Thanks for taking the time to leave a review. Sorry to hear that you may not have had the experience you were hoping for with these products. I have passed on your feedback about the clay mask and sleep butter to our Product Development Team as this helps us to identify areas where we can improve. Thanks again. Warm regards Mikaela-Team gruum

Posted 1 year ago

Gruum is rated 4.7 based on 26,024 reviews