Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,957 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,957 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

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327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took a little longer than expected to arrive but was within timeframe. Nice products wax melts, room diffuser and room spray. Fragrance lasts well. Defintely will order again”

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Posted 1 year ago

“Absolutely loved my products....on my 3rd order. Xxx”

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Posted 1 year ago

“Gruum 'grooms' the skin into a fine healthy looking one.”

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Posted 1 year ago

“After buying my older person's rail card, I came across this pleasant outlet, and I already have some high-quality products. I particularly like the reed diffuser with Sandalwood and Juniper Oil; I find it not only quite potent but also has only slightly reduced in content after several weeks, and it hasn't turned to mush either, as some budget oils do, so I expect it to last and will try some others in future. I'm a mixed-race male aged 67, and I find it nice to pamper myself once in a while. I've also found that the soaps are gentle on my face, which helps to soothe my impetigo when I close shave. There's a vast range that I could explore further depending on what I have to spend, but I'm confident of finding what I might need and, importantly, assured of "quality." I find the website well-designed and straightforward. There's transparency from viewing to purchasing and through to delivery, which is nice. There's a "courtesy" and warmth that emanates from this company that I find endearing, and I'm happy to recommend "grüum (pronounced ‘groom’)". Long may you prosper. Sincerely yours, Mr. Limpopo on behalf of DoK (Penzance, Cornwall)”

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Posted 1 year ago

“Great products 👌. I found it straightforward to order things and have been pleased with what I have received from Gruum. Many thanks 😊”

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Posted 1 year ago

“I’ve now had a few of Gruum products, and I must say I’m delighted with everything that I’ve purchased, really love the shower product, plus the room smellys. Keep doing what you’re doing Gruum, love the ethics of your company.”

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Posted 1 year ago

“Thanks for Gruum 👌🏻”

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Posted 1 year ago

“Haven’t tried it yet as already have diffusers on the go. However it is so teeny weeny it’s hardly worth the bother, and since no melter/heater is supplied with the wax I can’t use them.”

Helpful Report

Posted 1 year ago

Hi Andrew, Thanks for taking the time to leave a review. I have passed on your comments to our Product Development Team as this helps us to identify areas where we can improve. Unfortunately we don't currently sell the burners for the wax melts however you can find them in most Homeware shops and you would be able to use the melts as they have a lovely scent. I hope this helps! Warm regards Mikaela-Team gruum

Posted 1 year ago

“Nice products with quality ingredients”

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Posted 1 year ago

“Love the products, they all smell lush, I cannot fault anything at all 5* for everything”

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Posted 1 year ago

“Easy and smooth ordering process , delivered in good packaging”

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Posted 1 year ago

“Nice products and not so bad for the planet 😃”

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Posted 1 year ago

“Nice products”

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Posted 1 year ago

“smells very nice but delivery took 3 weeks”

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Posted 1 year ago

“not really any difference also very long delay in sending out order”

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Posted 1 year ago

Thank you very much for your honest feedback. We truly appreciate you sharing your experience with us. Your comments are very valuable and will help us make improvements moving forward. We’re grateful for your support and hope to provide you with an even better experience next time!

Posted 1 year ago

“Easy to order, quick delivery and love the products!!”

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Posted 1 year ago

“Great quality skin products not aggressive a very hydrating face washes, soaps and oil love it”

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Posted 1 year ago

“"I recently purchased a Gruum gift set, and I was really pleased with the overall experience. The scents were lovely—subtle and pleasant without being overpowering, making them perfect for everyday use. The set itself made for a great gift, beautifully packaged and thoughtfully curated. Ordering from the site was straightforward, with a user-friendly design that made browsing a breeze. My only minor gripe was that the delivery took a bit longer than expected, but the quality of the products definitely made up for it. Overall, a great shopping experience, and I’d happily recommend Gruum to others!"”

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Posted 1 year ago

“I didn't receive it.”

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Posted 1 year ago

Hi Barbara, Thanks for taking the time to leave a review. Sorry to hear that your order hasn't reached you yet. I have sent you an email from support@gruum.com to hopefully resolve this for you swiftly! I hope this helps! Warm regards Mikaela-Team gruum

Posted 1 year ago

“I love Grüum products and they are a friendly and helpful company. We have the room diffusers in every room, making everywhere smell nice without being overpowering and I use the SPF daily moisturiser which feels nice on my skin. All the products are of a good quality and nice to use.”

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Posted 1 year ago

Gruum is rated 4.7 based on 26,957 reviews