Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,897 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,897 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 11th June 2025

262

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant value for money and very quick delivery well packaged as well very very happy would use again”

Helpful Report

Posted 6 years ago

“Great service, ordered & delivered within 2 days”

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Posted 6 years ago

“Fast delivery despite the holiday season and products well priced compared to other web sites.”

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Posted 6 years ago

“Products ordered via Quidco which was tracked but cashback subsequently declined by this trader without explanation thus losing me 46p and a £2.50 bonus from Quidco. Not pleased and will buy nothing more from Groomers Online.”

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Posted 6 years ago

Thank you for your review. Please accept our sincere apologies for this. We will arrange for a member of our team to contact you to discuss further, Kind regards The Groomers Team

Posted 6 years ago

“Groomers Short Single Grooming Arm arrived very quickly & is going to make the grooming task a lot easier.”

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Posted 6 years ago

“Arrived on time and very good quality”

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Posted 6 years ago

“Great service. All items I required were in stock and delivered very quickly.”

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Posted 6 years ago

“Bought Oatmeal and honey Shampoo for my dogs. Excellent product, really quick delivery. Brought several products previously. All excellent quality.”

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Posted 6 years ago

“The products are really good but I find the delivery charge very expensive and also I didn’t realise it would cost me quite a lot of money to send one team back so I have wasted nearly £10 for delivery and returns service not good really”

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Posted 6 years ago

“Great priced products and fast delivery, you can't get better than that!”

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Posted 6 years ago

“Easy to order, quick delivery, fantastic product. Aqua mats are a must to dry off wet dogs. Gone are the wet smelly towels. Can’t believe how super these cloths are!”

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Posted 6 years ago

“The item I ordered came super quick and is such a good quality! Cannot wait time use it on my pup when we get him! Will be ordering from here again!”

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Posted 6 years ago

“Excellent service and prices.”

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Posted 6 years ago

“1st time buying from this company and im totally happy with my experience so much so I've already made another purchase.”

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Posted 6 years ago

“Fantastic pawfume my puppy smells amazing:)”

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Posted 6 years ago

“Always had excellent customer service. If I ever need to communicate with somebody I can do so quickly . The staff are friendly and helpful . Thankyou”

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Posted 6 years ago

“As usual great service use the spray at shows”

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Posted 6 years ago

“I was recommended this product found it very good then bought some to keep on hand as my German shepherds have quite large ears and tend to get them dirty”

Groomers Online 5 star review on 31st December 2019

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Posted 6 years ago

“Ordered on Thursday evening package arrived Saturday.”

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Posted 6 years ago

“This was my first time using Groomers and I was really happy with the service. I purchased the Snout Soother and received at the very next day, which I wasn’t expecting so soon due to the busy Christmas period. The product is really good and has worked wonders on my dogs nose already. I highly recommend Groomers and will definitely be using them again.”

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Posted 6 years ago

Groomers Online is rated 4.8 based on 9,897 reviews