Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,975 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,975 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email

Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

Write Your review

Tell us how Groomers Online made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Groomers Online 5 star review on 11th June 2025

262

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy website to use, and helpful staff.”

Helpful Report

Posted 7 years ago

“Good, fast service as usual from Groomers Online.”

Helpful Report

Posted 7 years ago

“Easy to order, quick delivery will be ordering again soon”

Helpful Report

Posted 7 years ago

“Very happy with the Quality of my products was my first order and dispatched very quickly”

Helpful Report

Posted 7 years ago

“Very easy to use web site and fast delivery. Ordered a slicker brush for my cockerpoo and love it”

Helpful Report

Posted 7 years ago

“Very pleased with my new scissors just what was needed for dodgy areas. thank you.”

Helpful Report

Posted 7 years ago

“Lovely customer service. Good quality products and fast delivery. I would definitely recommend.”

Helpful Report

Posted 7 years ago

“Very reliable company to buy from, and always pleased with my purchases, which are well described either online or in their catalogue”

Helpful Report

Posted 7 years ago

“Excellent service, professional products and reliable delivery.”

Helpful Report

Posted 7 years ago

“I have purchased several items from Groomers for our Golden Retriever and have always found them to be very helpful. They have a good range of products which we have been very pleased with. Despatch and Delivery are excellent. Would recommend this company!”

Groomers Online 5 star review on 29th April 2019

Helpful Report

Posted 7 years ago

“Great product and delivered quickly”

Helpful Report

Posted 7 years ago

“My big girl has a damaged her cruciate ligament . Because she`s overweight she`s having hydrotherapy at Bilsby, Lincolnshire .,they have been using your primrose shampoo , I had to buy some ,Mishka is swimming twice a week and looks as if she`s ready for Cruft`s .I`m Soo impressed xx”

Helpful Report

Posted 7 years ago

“Ordered some scissors, fragrance spray and a comb to start building up my kit as a new groomer and everything arrived in time and was perfect! Brilliant prices too! Highly recommended and will only be using groomers in future ❤️”

Groomers Online 5 star review on 27th April 2019

Helpful Report

Posted 7 years ago

“Really good support and service, answered queries quickly and out of office hours, really made me feel my custom is valued. Prompt delivery, well packaged and the points system is a real added bonus.”

Helpful Report

Posted 7 years ago

“Slow shipping times”

Helpful Report

Posted 7 years ago

Thank you for review. We are sorry to hear you feel this way. We looked into this further and can see that the order was placed online at 19:00 (which is after our 2 pm same day dispatch cut off) on 16th April and you paid for standard delivery, which is usually a 2-3 working day service. The order was dispatched the very next day (17th) and according to the tracking, this was delivered on 23rd. Because of the Easter Bank holiday weekend, this would have caused the delay, however, the goods were still delivered within the 2-3 working day period. If you have any further queries on this, please do not hesitate to contact us. Kind regards The Groomers Team

Posted 7 years ago

“Great service from start to finish. Products received in very short time. Will be using groomers online again.”

Helpful Report

Posted 7 years ago

“great range of products and fast delivery thanks”

Helpful Report

Posted 7 years ago

“Love it, only thing I’d say is that the sizing is quite small. I order a size bigger, it’s fits but only just.”

Helpful Report

Posted 7 years ago

“Very good blaster that does the job very well & delivery times were prompt, very happy overall”

Helpful Report

Posted 7 years ago

“Excellent customer service. The parcel arrived exactly at the time they said. Thanks Groomers! :-)”

Helpful Report

Posted 7 years ago

Groomers Online is rated 4.8 based on 9,975 reviews